Schulte Hospitality Group is seeking a dynamic, service-oriented Assistant Front Office Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality…
Skills: Leadership, Guest Relations, Front Desk Operations, Time Management, Budget Management
Schulte Hospitality Group is seeking a dynamic, service-oriented Assistant Front Office Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality…
Skills: Leadership, Guest Relations, Front Desk Operations, Time Management, Budget Management
Willowbrook Hills
Resident Care Associate - 6pm - 6am
Auburn Hills, Michigan, United States · On-site
Mid level
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Farmington Hills, Michigan, United States · On-site
$16/hr–$18/hr
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Willowbrook Hills
Resident Care Associate - Day Shift 6am-6pm & Night Shift 6pm-6am
Auburn Hills, Michigan, United States · On-site
Mid level
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Full-time
high school
Daily Pay, Free Telemedicine, Virtual Mental Health Care, Health Insurance, Life Insurance, 401k Plan With Company Match
Posted 56d ago
~40 hrs/week
Responsibilities
Oversees daily front office operations, including room status, staffing levels, and guest satisfaction. Acts as a service champion to resolve guest issues and manages direct reports through hiring and coaching.
Requirements
Requires a minimum of three years of leadership experience in a similar hotel front desk role. A high school diploma is required, though post-high school education is preferred.
Full job description
Schulte Hospitality Group is seeking a dynamic, service-oriented AssistantFront Office Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
Our Company:Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk situations.
Coordinates blocking of rooms.
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations
Ensures recognition of employees is taking place across areas of responsibility.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures staff communicates effectively with the Housekeeping team.
Maintains productive relationship with Valet Parking provider.
Regularly reviews department budget to meet budgeted wages and general expenses.
Checks printed registration cards against information on arrival report and rectifies any discrepancies.
Ensures prompt and courteous service to guests.
Pre-registers guests according to standards.
Completes and monitors employee schedule.
Monitors VIP arrivals.
Keeps track of rooms to ensure accurate status and readiness for check-in.
Hires, coaches and disciplines direct reports.
Interacts positively and professionally with guests to resolve issues.
Acts as Manager on Duty as required.
Works nights, weekends, and holidays as necessary.
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front Office Manager, etc.)
Minimum of High School education, post-high school education preferred
KNOWLEDGE, SKILLS AND ABILITIES
Basic math skills
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
In-depth knowledge of hotel Front Desk operations
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
Schulte Hospitality Group is a premier hospitality management and development company, overseeing a global portfolio of more than 240 hotels, restaurants, and other related hospitality ventures with a team of over 10,000 team members. Founded in 1999 by generations of passionate hoteliers, Schulte is one of the industry's most respected full-service operators, with a diverse portfolio spanning leading brands like Marriott, Hilton, IHG, Hyatt, and Graduate Hotels, as well as distinctive luxury, boutique, and independent resorts. Headquartered in Louisville, KY and with an office in London, Schulte is known for providing high-touch client service, delivering data-driven top line and bottom-line results to owners, and developing leaders on property teams.
For more information, visit: www.schultehospitality.com
Offices: 2000 High Wickham Place, Louisville, KY 40245, US
Based on 211 listings with disclosed salaries, most hospitality jobs in Michigan pay between $50k–$82k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Michigan right now?
There are currently 6,231 open hospitality positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Michigan?
Companies currently hiring include Domino's, Compass Group, The Wendy's Company, Starbucks, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Michigan?
Yes — 73 of the 6231 open hospitality positions offer remote or hybrid work (45 remote, 28 hybrid).
How do I apply for Hospitality jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.