Description Northwest Eyes is a progressive ophthalmic medical and surgical practice seeking a Patient Educator-Ophthalmic Technician to join our growing team. Our organization is nationally recognized for its extensive …
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The role involves documenting ocular examinations, performing diagnostic testing, and assisting ophthalmologists with clinical procedures. Additionally, the technician will educate patients on premium vision correction options and actively promote these services to meet sales targets.
Requirements
Candidates must have a high school diploma and at least two years of experience in an ophthalmic practice. Certification as an Ophthalmic Technician (COT) or Assistant (COA) is preferred, along with strong communication and EMR proficiency.
Full job description
Description
Northwest Eyes is a progressive ophthalmic medical and surgical practice seeking a Patient Educator-Ophthalmic Technician to join our growing team. Our organization is nationally recognized for its extensive clinical experience across a wide range of eye surgical services, advanced technology, and proven results. We are committed to diversity, equity, and inclusion, and believe that success begins with an environment where every team member is respected, valued, and supported.
In this role, you’ll work in a team-oriented clinical environment dedicated to providing outstanding patient care. Responsibilities include accurately documenting and summarizing ocular examinations and treatment recommendations, maintaining efficient patient flow, and assisting Ophthalmologists with a variety of clinical functions such as patient workups, diagnostic testing, and in-office procedures. You may also administer eye medications, apply dressings, and educate patients on post-visit care and treatment plans.
A key focus of this position is patient education. This role involves educating patients about premium vision correction options and effectively communicating the value of these services before they consult with the physician. This position plays a key role in promoting advanced eye care solutions by guiding patients through available treatment options, addressing common questions, and supporting informed decision-making.
We provide full training for the right candidate. This is an excellent opportunity for someone outgoing, personable, and passionate about helping people. If you enjoy building relationships, communicating with patients, and representing premium healthcare services in a professional, consultative manner, this role is a perfect fit.
You’ll also collaborate closely with our clinical and administrative teams to help market premium services and ensure a seamless, high-quality experience for every patient.
In addition to patient education, the role involves proactively marketing premium services and helping capture new business. You’ll work closely with our clinical and administrative teams to ensure a seamless, high-quality experience for every patient.
Duties and Responsibilities:
· Conduct pre-consultation sessions to explain premium vision corrective services such as advanced lenses, laser treatments, and other procedures.
· Answer patient questions and provide detailed, easy-to-understand information to support informed decision-making.
· Use visual aids, brochures, and digital tools to enhance patient understanding of services offered.
· Develop and implement marketing strategies to promote premium services within the practice.
· Identify and engage prospective patients during consultations and interactions.
· Present premium packages in a compelling, professional manner to encourage conversion.
· Meet or exceed sales targets for premium vision services as outlined by the practice.
· Collect and document relevant patient history and pre-consultation data.
· Ensure patients are fully informed and prepared for their consultation with the physician.
· Collaborate with clinical staff to provide a seamless patient experience from education to treatment.
· Provide post-consultation support and information for patients who purchase premium packages.
· Address questions or concerns after the consultation to ensure satisfaction.
· Gather and analyze patient feedback to refine education and sales strategies.
Training and Development:
· Stay updated on advancements in vision correction technologies and treatments.
· Participate in ongoing professional development and training opportunities.
· Assist in onboarding and training new staff on premium services, education, and promotion.
Additional Clinical Responsibilities:
· Accurately summarize and document physician exam findings, including complaints, assessments, and treatment plans.
· Observe patient cues during exams and provide additional education when needed.
· Operate ophthalmic equipment and perform stereopsis testing.
· Assist patients with contact lens insertion/removal.
· Sterilize and maintain ophthalmic instruments and equipment.
· Function as an experienced technician capable of supporting any provider with a full clinical skill set.
· Mentor and assist with training newer technicians.
· Maintain efficient clinic flow and prioritize technician responsibilities.
· Perform other duties as assigned.
Requirements
Required Skills and Abilities:
Strong knowledge of vision correction procedures and technologies.
Proven ability in patient education and medical sales, preferably in an ophthalmic setting.
Excellent verbal and written communication skills.
Ability to explain complex medical concepts in patient-friendly language.
Proficient in EMR systems, Microsoft Office Suite, and G-Suite.
Education:
High school diploma or equivalent required.
Certified Ophthalmic Technician (COT) or Certified Ophthalmic Assistant (COA) preferred.
Minimum of two (2) years of experience in an ophthalmic practice.
Your vision is our focus.
Providing world-class eye care since 1984.
Industry
Medical Practices
Company size
2-10 employees
Headquarters
Arlington, Washington
LinkedIn followers
9
At Harman Eye Clinic and Edmonds Eye, MD, we have board-certified eye surgeons who provide the most advanced surgical techniques by using innovative, state-of-the art technology. Our staff and physicians complete continuing education and advanced training regularly in order to maintain best practices.
Offices: 903 Medical Center Dr, Arlington, Washington 98223, US
How many Healthcare jobs are open in Seattle, WA right now?
There are currently 2,326 open healthcare positions in Seattle, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Seattle, WA?
Companies currently hiring include UW Medicine, PROVIDENCE MEDICAL INSTITUTE, Seattle Children's, DESC (Downtown Emergency Service Center), Virginia Mason Franciscan Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Seattle, WA?
Yes — 348 of the 2326 open healthcare positions offer remote or hybrid work (135 remote, 213 hybrid).
How do I apply for Healthcare jobs in Seattle, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.