Description Position Summary XWELL is a leader in promoting health and wellness for airport travelers, with more than two decades of service and continued expansion across travel health and wellness services. Through our…
Patient Care Associate-MSH-Medicine Boarders -Full Time Night - EOW
New York, New York, United States · On-site
$27/hr–$29/hr
Entry level$42M raised
As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities promoting patient focused care within the Specialty Service. The Patient Care Associate sup…
Skills: Patient Care, Venipuncture, EKG, Specimen Collection, Activities of Daily Living
Description Position Summary XWELL is a leader in promoting health and wellness for airport travelers, with more than two decades of service and continued expansion across travel health and wellness services. Through our…
Skills: Public Health Surveillance, Patient Care, Customer Service, HIPAA Compliance, Infection Prevention
Description Position Summary XpresCheck, a division of XWELL, is a leader in airport-based health and wellness services, delivering innovative healthcare and public health solutions in travel environments. Through partne…
Skills: Data Entry, HIPAA Compliance, Microsoft Excel, Microsoft Outlook, Records Management
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Skills: Resident Care, Activities Of Daily Living, Patient Transfer, Meal Service, Patient Monitoring
Responsibilities: Under the direction and supervision of an RN or LPN, performs various resident care activities and related non-professional duties for the specific needs and comfort of the aged and those that need our …
Skills: Resident Care, Activities Of Daily Living, Patient Transfer, Patient Monitoring, Meal Service
About the role The Case Manager provides direct physical and supportive services to the young people we serve in Covenant House New York’s short-term emergency Youth Shelter, in a positive and nurturing manner, using an …
Skills: Case Management, Counseling, Crisis De-escalation, Trauma-Informed Care, Strength-Based Youth Development
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BROOKLYN HEIGHTS VETERINARY
Associate Receptionist
New York, New York, United States · On-site
$18/hr–$26/hr
Entry level
Job Title: Veterinary Receptionist Department: Client Services Reports To: Veterinarian / Practice Manager / Manager Location: 59 Hicks Street, Brooklyn, NY 11201 Position Summary: The Veterinary Receptionist serves as t…
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Territory Manager – Hematology – NYC, Hudson Valley, CT
New York, New York, United States · Hybrid
$177k–$243k/yr
Senior+$1.0B raised
Company Description Deciphera, a member of Ono Pharmaceutical Co., Ltd., is a biopharmaceutical company focused on discovering, developing, and commercializing important new medicines and providing hope to people living …
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Licensed Veterinary Technician Must be Licensed- If you are not licensed, we encourage you to apply to our Veterinary Assistant position. Schedule The working schedule for this position is 4 days a week, including one we…
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Business Associate A-Admitting and Throughput -Mount Sinai Hospital-Part-Time- 30h-4 days/week-Variable shift-must be able to work day, night, weekend shifts
New York, New York, United States · On-site
$30/hr–$32/hr
Mid level$42M raised
Business Associate A-Admitting and Throughput -Mount Sinai Hospital-Part-Time- 30h-4 days/week-Variable shift-must be able to work day, night, weekend shifts Responsible for the business aspects of a patient's stay, as w…
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Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our comm…
Founded in 1974, Community Access continues to uphold and operate as a pioneer of supportive housing and social services in NYC for people with mental health concerns. We proudly lead advocacy efforts that rally our comm…
Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and…
Skills: Care Coordination, Case Management, Patient Navigation, Care Planning, Medication Reconciliation
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Full-time
high school, associate degree, bachelor degree
Competitive Salary, Medical Coverage, Dental Coverage, Vision Coverage, Voluntary Coverage Programs, 401(k) With Corporate Match
Posted 34d ago
~40 hrs/week
Responsibilities
The Shift Lead manages daily station operations and provides direct oversight to clinical and administrative staff to ensure efficient passenger throughput. They are responsible for maintaining compliance with CDC and HIPAA protocols while serving as the primary point of contact for operational escalations.
Requirements
Candidates must have a high school diploma and at least 2 years of leadership experience, preferably in healthcare, public health, or hospitality. Proficiency in data entry systems and the ability to work flexible schedules including nights and weekends are required.
Full job description
Description
Position Summary
XWELL is a leader in promoting health and wellness for airport travelers, with more than two decades of service and continued expansion across travel health and wellness services. Through our partnerships with public health agencies, healthcare organizations, and government stakeholders, we support programs that strengthen disease surveillance, public health preparedness, and traveler health initiatives.
The Shift Lead serves as the frontline operational leader during assigned shifts, ensuring smooth day-to-day execution of station activities and supporting the project in achieving operational goals.
This role provides direct oversight and guidance to Public Health Specialists, Data Entry Specialists, Nurses, and Physicians during assigned shifts. The Shift Lead is responsible for maintaining operational efficiency, ensuring compliance with program protocols, supporting passenger engagement efforts, monitoring workflow, and serving as the primary point of contact for escalations during their shift.
Requirements
Key Responsibilities
1. Shift Operations Management
Oversee daily station operations during assigned shifts to ensure efficient workflow and passenger throughput.
Coordinate staffing assignments and operational coverage to meet business needs.
Monitor operational performance and address issues in real time to minimize disruptions.
Ensure all station activities are conducted in accordance with established protocols and procedures.
2. Team Leadership and Support
Provide day-to-day leadership and support to Public Health Specialists, Data Entry Specialists, Nurses, and Physicians.
Foster a collaborative, professional, and passenger-focused work environment.
Support onboarding and training efforts for new team members.
Reinforce performance expectations and escalate employee concerns to project leadership.
3. Passenger Experience
Ensure passengers receive a professional, respectful, and efficient experience.
Support team members in resolving passenger questions, concerns, or service issues.
Monitor passenger flow and recommend process improvements to enhance operational efficiency and satisfaction.
4. Compliance and Quality Assurance
Ensure adherence to all CDC protocols, program requirements, HIPAA regulations, and company policies.
Monitor documentation, specimen collection processes, and data entry activities for accuracy and completeness.
Conduct routine quality checks and address any identified deficiencies.
Maintain confidentiality regarding passenger information and protected health information (PHI).
5. Data Integrity and Reporting
Monitor daily data collection and data entry activities to ensure completeness and accuracy.
Identify and escalate discrepancies, missing information, or operational issues.
Support reporting requirements and communicate operational updates to the Station Manager.
Assist with KPI tracking, including passenger enrollment, data quality, turnaround times, and operational efficiency.
6. Inventory and Supply Management
Monitor inventory levels throughout the shift and ensure adequate supplies are available.
Report inventory shortages or supply concerns to the Station Manager.
Assist with maintaining organized and compliant storage of supplies and materials.
7. Communication and Escalation Management
Serve as the primary operational contact during assigned shifts.
Communicate effectively with Station Managers, Area Managers, clinical staff, and operational partners.
Escalate operational, passenger, staffing, compliance, or safety concerns promptly.
Provide detailed shift handoff communications to ensure continuity of operations.
8. Health, Safety, and Infection Control
Promote and enforce strict adherence to infection prevention and control procedures.
Ensure proper use of personal protective equipment (PPE) and compliance with hygiene standards.
Support a safe working environment for employees and passengers.
Report incidents, injuries, or safety concerns according to company procedures.
9. Additional Duties
Assist with implementation of new initiatives, operational processes, and workflow improvements.
Support special projects and operational needs as assigned.
Perform other duties as assigned.
Required Qualifications
High school diploma or equivalent required; associate or bachelor’s degree preferred.
Minimum of 2 years of leadership, supervisory, or team lead experience.
Experience working in healthcare, public health, clinical operations, laboratory services, customer service, hospitality, or a related environment.
Strong organizational, problem-solving, and decision-making skills.
Excellent verbal and written communication skills.
Ability to lead and motivate cross-functional teams.
Proficiency with data entry systems, reporting tools, and Microsoft Office applications.
Ability to work flexible schedules, including nights, weekends, and holidays, as required.
Ability to maintain confidentiality and handle sensitive information appropriately.
Preferred Qualifications
Experience working in public health programs, clinical research, healthcare operations, or airport environments.
Knowledge of HIPAA, infection control practices, and healthcare compliance requirements.
Previous experience supervising clinical and non-clinical staff.
Experience supporting CDC, public health surveillance, or healthcare-related initiatives.
Competencies
Leadership
Communication
Accountability
Customer Focus
Teamwork
Adaptability
Problem Solving
Attention to Detail
Results Driven
Operational Excellence
Benefits
Competitive Salary
401(k) with Corporate Match
Related keywords
Public HealthCDC ProtocolsHIPAAClinical OperationsInfection PreventionPPEPassenger EnrollmentKPI TrackingHealthcare ComplianceData EntryAirport OperationsDisease SurveillancePublic Health PreparednessSpecimen CollectionPHI
The health and wellness authority for people on the go.
Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2006
Headquarters
New York, NY
LinkedIn followers
1,022
Total funding
$37M
XWELL (Nasdaq: XWEL) is a health and wellness holding company. XWELL’s brands include XpresSpa, Treat, XpresCheck and HyperPointe.
Serving 1 Million travelers a year across the United States, United Arab Emirates, Holland and Turkey, XWELL is the leading global health and wellness authority for people on the go.
Where high-tech and high touch-meet, XWELL is constantly innovating within the wellness space and using technology to meet the ever-growing consumer demand for touch-less services.
We are also true to our roots as a business that has historically offered high-touch services by providing a sense of personalization and humanity in all we do,
How many Healthcare jobs are open in New York, NY right now?
There are currently 11,590 open healthcare positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in New York, NY?
Companies currently hiring include Mount Sinai Health System, Northwell Health, New York City Housing Authority (NYCHA), CVS Health, NewYork-Presbyterian Hospital, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in New York, NY?
Yes — 2455 of the 11590 open healthcare positions offer remote or hybrid work (558 remote, 1897 hybrid).
How do I apply for Healthcare jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.