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Medical Office Coordinator/Facilitator (Bilingual: Spanish, Russian, or Cantonese Chinese)
New York, New York, United States · On-site
$20/hr–$22/hr
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Manage retail sale transactions and ensure the accuracy and security of cash drawers. Maintain cafeteria cleanliness and assist customers with food requests and service.
Requirements
Requires a High School Diploma or GED along with experience in customer service and food safety. Must be able to perform basic computations and pass OHS assessments.
Full job description
City/State:
Bronx, New York
Grant Funded:
No
Department:
FAC - NUTR Food & NUTR Moses
Bargaining Unit:
1199
Work Shift:
Evening
Work Days:
DAYS VARY
Scheduled Hours:
Hours Vary
Scheduled Daily Hours:
7.5 HOURS
Hourly Rate:
$25.59
For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.
To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.
Job Summary
Rings up all Retail Operation sale transactions in register - Cash, Doctor's, Volunteers etc. Takes register readings, counts register bank and verifies cash in drawer. Assures the accuracy and security of monies in possession throughout their tour of duty. Assures that customer satisfaction requirements have been met. Assist cafeteria customers and respond to customer's food requests. Transports food to/from Kitchen to Retail Operation. Serves, sweeps, mops, cleans equipment, empties trash and dates/labels stored items.
Essential Functions
Set up and use designated cash register. Notifies Managers/Supervisor when registers go down. Cashier is always logged onto his/her assigned key. Register always reflects the correct date and time. Registers always have tape to record transactions. Registers never runs out of change. All sales are accurately rung on designated key. Customers are charged posted prices and change is correct. Cash Registers are always operational.
Performs revenue verification. Register readings at end of shift are always accurate. Bank and cash in drawer are accurate. Over/shorts do not exceed $5 per day. Does not exceed 15 overages/voids monthly. Error correct dollar value does not exceed $10 per day.
Assists fellow cashier/counter aides. Register station is clean. Condiment station is full and counters are clean. Coffee is always available for sale.
Set up designated counter/refrigerators and accommodating food to be served at scheduled time. Displays daily signage. (EPIC/Square) Food, beverages and supplies necessary for the operation are organized and appealing. Customers are aware of daily menu items.
Transports food and non food items to and from main kitchen, storeroom and retail operation. Retail Operations are always well stocked and customer needs are always met.
Assist, serve and answer customer's questions related to pricing and product in a courteous and professional manner. Customers' needs are met in a professional, courteous and correct manner. 100% customer compliant. 100% compliant with Kosher Dietary Laws (Weiler). 100% customer satisfaction.
Performs a variety of duties such as cleaning stations, dining room tables, refrigerators, freezers, storeroom, sweeping/mopping of floors and any other duty deemed necessary by the Supervisor or Manager. 100% compliant to quality control checks.
Cleans equipment including dishwasher, pot washer, steam tables, coffee machines, grills, fryers, ice machine, slicing machine {Moses), toasters, blenders (Moses), panini grills, and any other retail equipment deemed necessary by the Director or Manager. Items are stored and labeled appropriately. 100% compliant to quality control checks, JCAHO and DOH standards. 100% compliant to quality control checks, JCAHO and DOH standards.
Carries out garbage and empty containers. Unloads, scrapes, sorts, stacks and feeds soiled trays into dish washing machine (where applicable). 100% compliant to quality control checks, JCAHO and DOH standards.
Prepares sandwiches (Moses), makes coffee and any Other food Or beverage items deemed necessary by the Director Of Manager. 100% compliant to customer needs.
Utilizes effective interpersonal skills to communicate and collaborate effectively with the Food and Nutrition Team. 100% compliant to quality. Customer/patient needs are always handled in a professional manner. Always interacts with co-workers to promote team building.
Trains other employees in his/her area of responsibility. There is always competent coverage for this position.
Other duties assigned. Reports on/off duty to designated Supervisor for the smooth running of the department.
Actively participates, practices and promotes Montefiore Excellence for continuous quality improvement. Follows customer service guidelines Of the department as well as any other Montefiore initiative. MMCs standards of care, mission, vision and success factors and goats are always met.
Is responsible and accountable for own actions. * 100% compliant to MMC's HR's P&P.
Qualifications
High School Diploma or GED Required
Experience in customer service. Required
Knowledge and experience in food safety. Required
Ability to do basic computation.
OHS Fit Test Required
OHS Annual Assessment Required
Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
Montefiore is one of New York’s premier academic health systems, renowned for its leading medical school, groundbreaking research and technology, and highly specialized, coordinated care for diverse populations in the New York region, across the country and globally.
Visit Montefiore.org to learn more.
Offices: 111 East 210th Street, Bronx, NY 10467, US · 3415 Bainbridge Avenue, Bronx, NY 10467, US · 1825 Eastchester Road, Bronx, NY 10461, US · 600 East 233rd Street, Bronx, NY 10466, US
Advanced specialty programscardiology and cardiac surgerycancer carechildren’s healthtissue and organ transplantationwomen’s healthand surgery and the surgical subspecialtiesHospitalHealth CareMedical
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