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$39k–$68k/yr
Full-time
associate degree
Health insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, 401k retirement program
Posted 1d ago
~40 hrs/week
Responsibilities
The specialist provides Tier 1 and 2 technical support for campus classroom equipment, back-office operations, and the SimCare simulation center. Responsibilities include equipment maintenance, software deployment, troubleshooting for faculty and students, and coordinating onsite vendor services.
Requirements
Candidates must have an associate degree in a technical field and at least two years of experience in desktop support or help desk roles. Proficiency in Microsoft Active Directory and basic networking, along with the ability to lift 50 lbs, is required.
Full job description
Company Description
Chamberlain
With more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that prepares students to thrive as healthcare professionals. We call this commitment Chamberlain Care®—our dedication to providing students with the tools and resources to succeed while immersed in a community of care. By living Chamberlain Care®, we graduate healthcare professionals who transform the health of people worldwide.
Chamberlain is comprised of the College of Nursing and the College of Health Professions. The College of Nursing offers a three-year Bachelor of Science in Nursing degree program and flexible post-licensure programs, such as the RN to BSN option, Master of Science in Nursing degree program, Doctor of Nursing Practice degree program and graduate certificates. The College of Health Professions also offers the Master in Public Health, Master of Social Work and Master of Physician Assistant Studies degree programs.
We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.
Chamberlain is accredited by the Higher Learning Commission (www.hlcommission.org), an institutional accreditation agency recognized by the U.S. Department of Education. Learn more about Chamberlain at www.chamberlain.edu, and follow Chamberlain on Instagram, Facebook and LinkedIn.
Job Description
Opportunity at a Glance
The Technical & Simulation Support Specialist is a Tier 2 support technician with advanced technical skills and knowledge of supporting classroom and back office operations. This position supports all campus equipment and services at the campus and associated campuses/remote locations. In addition to the above, this role is responsible for providing intermediate level of technical support to the SimCare center.
Responsibilities
IT Support:
Provides Tier 1 & 2 support to the campus and associated campuses/remote locations.
Coordinates daily inspections of classroom equipment and processes repair tickets accordingly.
Builds images and software packages to deploy.
Assists Student Workers and Support Tech I with Student Help Desk support issues.
Assists in the supervision of Student Workers and/or temporary workers.
Ensures lab equipment is meeting the requirements of the Academic delivery.
Assists in maintaining lab security of equipment and software at all sites.
Assists with network, sever, and telecommunication support.
Follows standard operating guides and ensures compliance.
Participates in training and evaluative sessions and recommends methods to improve lab environments.
Performs troubleshooting and support functions for staff, students, and faculty.
Acts as point of contact (liaison) for facilities related needs (responsible for coordinating onsite vendor work)
SimCare Support
The Specialist III is required to provide an intermediate level of support to the SimCare Center
Requires approximately 10 hours per week
Respond to requests, service calls and equipment setup assistance on short notice.
Attend and support all Simlab on-site training, webinars and conferences.
Ensure all equipment is setup and is in good working order.
Should be able to provide intermediate level of support for the following:
SIMLABS:
SAM II Model, Computer and Sim Scopes.
Laerdal Mid-fidelity Manikins (8), Sim Pads and Link Boxes.
Podium PCs (2) and Projectors (2).
WOW Carts and laptops. (4)
Prep Area:
Medsure dispense cart and computer.
Control Room /Simbay:
Gaumard High-Fidelity Manikins, Noelle, Baby Hal, 5-year old Hal and Laptops, software updates and daily operations.
Learning Space AIO computer, AV Display control box and LCD TV monitor and Cameras.
Simbay: Noelle and Baby Hal/5 Year old Hal, monitors (3), Computers (3).
Laerdal SimMan 3G, laptop, software updates and daily operations.
Learning Space AIO computer, AV Display control box and LCD TV monitor and Cameras.
Briefing Rooms:
Computers/LCD display/AV and Conference equipment.
Learning Space Website/Server Support.
Nurses Station:
Computer and Network Printer
Miscellaneous:
Setup for training sessions with conference phone as needed.
Perform support tasks for classroom and lab equipment.
Completes other duties as assigned.
Performs other duties as assigned
Complies with all policies and standards
Qualifications
Associate's Degree in a technical field Preferred
2 years’ experience with desktop support or in a help desk Required and
2 years’ experience with Microsoft Active Directory in a large network environment Required and
Entry level experience with networking, data, and voice systems. Required and
Experience with classroom equipment Preferred
Knowledge of Microsoft Operating Systems, installation, and troubleshooting.
Advanced PC troubleshooting skills.
Good working knowledge with Hardware/Software installation in a network environment.
Knowledge of printer troubleshooting and repair.
This position may require occasional evening and weekend work.
Ability to lift up to 50 lbs.
Must achieve Covista SimCare Technical Support Certification as evidenced by successfully completing Laerdal, Gaumard and Learning Space training Required and
MCP and A+ certification Preferred
#CVSA
Additional Information
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $38,894.07 and $68,341.37. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Covista offers a robust suite of benefits including:
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Covista’s Flexible Time Off (FTO) Policy
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Consultants met ruime ervaring zoeken samen met u naar pragmatische en werkbare oplossingen.
Missie: "Op een duurzame wijze meerwaarde realiseren door het leveren van professionele en geëntegreerde coaching en advies op het gebied van strategie, programma- en projectmanagement, procesmanagement, operationele uitmuntendheid, performantie- en risicomanagement."
How many Healthcare jobs are open in Nashville, TN right now?
There are currently 2,992 open healthcare positions in Nashville, TN listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Nashville, TN?
Companies currently hiring include Vanderbilt University Medical Center, Ascension, Tennessee Oncology, Nashville General Hospital, National HealthCare Corporation (NHC), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Nashville, TN?
Yes — 544 of the 2992 open healthcare positions offer remote or hybrid work (273 remote, 271 hybrid).
How do I apply for Healthcare jobs in Nashville, TN?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.