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$85k–$90k/yr
Full-time
bachelor degree, professional certificate
Posted 8d ago
~40 hrs/week
Responsibilities
The Training Manager is responsible for developing and implementing a comprehensive training and competency program for all pharmacy personnel to ensure regulatory compliance and patient safety. This includes creating onboarding pathways, managing SOP training, and maintaining inspection-ready documentation.
Requirements
Candidates should have a Bachelor's degree in a relevant field and at least 3 years of experience in healthcare or pharmaceutical manufacturing. Proficiency in USP <795>, <797>, and <800> regulations and experience managing training programs are strongly preferred.
Full job description
Reports To: VP of Pharmacy Operations
Position Summary
The Training Manager is responsible for developing, implementing, and continuously improving the company's training and competency program for all pharmacy personnel. This position ensures employees receive consistent, effective, and compliant training that supports patient safety, operational excellence, and regulatory compliance.
The Training Manager partners with Pharmacy Operations, Quality Assurance, Human Resources, Compliance, and department leaders to create a culture of continuous learning while maintaining complete training documentation and competency records.
Essential Responsibilities:
Training Program Management
Develop, implement, and maintain the company's comprehensive employee training program.
Design onboarding programs for new employees across all departments.
Create structured training pathways for pharmacy technicians, pharmacists, customer service, laboratory personnel, shipping, facilities, and administrative staff.
Develop annual training calendars and continuing education plans.
Evaluate training effectiveness and implement improvements.
Regulatory & Compliance Training
Maintain training programs supporting:
USP <795>
USP <797>
USP <800>
FDA guidance applicable to 503A pharmacies
State Board of Pharmacy regulations
HIPAA
OSHA
Controlled Substance handling
Quality Management System requirements
Ensure all mandatory regulatory training is completed and documented on schedule.
Coordinate retraining following SOP revisions, deviations, CAPAs, or regulatory changes.
Competency Program
Develop and administer employee competency assessments.
Coordinate initial qualification and annual competency evaluations.
Maintain qualification records for:
Sterile compounding
Nonsterile compounding
Aseptic technique
Garbing
Cleaning and disinfecting
Equipment operation
Environmental monitoring procedures
Work with department managers to identify performance gaps and create individualized development plans.
SOP Training
Coordinate employee training on new and revised SOPs.
Ensure employees acknowledge understanding before independent work is performed.
Maintain training records.
Verify training completion through competency observations and assessments.
Learning Content Development
Develop:
Training manuals
Standard work documents
Videos
E-learning modules
Presentations
Knowledge assessments
Practical skills checklists
Standardize training materials across departments.
Documentation & Recordkeeping
Maintain complete and inspection-ready training files.
Track training assignments, due dates, and expirations.
Generate compliance reports for leadership and regulatory inspections.
Support internal and external audits involving training records.
Continuous Improvement
Evaluate employee performance trends to identify training needs.
Analyze deviations, errors, and investigations to recommend additional education.
Partner with Quality and Operations to reduce human error through targeted training initiatives.
Monitor training effectiveness using measurable performance indicators.
Leadership & Collaboration
Collaborate with department leaders to identify training priorities.
Serve as the organization's subject matter expert on employee development.
Mentor supervisors on effective coaching and competency assessment techniques.
Support change management initiatives during implementation of new processes, equipment, or technologies.
Qualifications
Education
Bachelor's degree in Education, Pharmacy, Life Sciences, Healthcare Administration, or relevant work experience.
Pharmacy Technician certification or pharmacy experience strongly preferred.
Experience
3+ years of experience in healthcare, pharmaceutical manufacturing, or compounding pharmacy.
1+ years of experience developing and managing training programs.
Experience within a regulated environment (503A pharmacy, 503B outsourcing facility, pharmaceutical manufacturing, or medical device industry) strongly preferred.
Knowledge & Skills
Strong understanding of USP <795>, <797>, and <800>.
Knowledge of FDA and State Board of Pharmacy regulations.
Excellent presentation and facilitation skills.
Strong instructional design and curriculum development abilities.
Exceptional organizational and project management skills.
Excellent written and verbal communication.
Ability to train employees with varying educational backgrounds.
Proficiency in Microsoft Office and/or Google Workspace, and electronic training management systems.
Strong analytical and problem-solving skills.
Pay: $85,000/Year starting/DOE
Schedule: M-F 9am to 6pm
Physical Requirements
Ability to work in office, laboratory, and pharmacy environments.
Ability to enter cleanroom environments following gowning requirements.
Ability to stand, walk, and conduct hands-on training for extended periods.
Occasionally lift up to 25 pounds.
Success Profile
The ideal candidate is passionate about developing people and building a culture of quality, accountability, and continuous improvement. This individual is highly organized, knowledgeable about regulated healthcare environments, and capable of translating complex regulatory requirements into engaging, practical training that enables employees to perform safely, consistently, and compliantly.
Beyond the script. Ahead of the curve. A modern 503A compounding pharmacy.
Industry
Retail Pharmacies
Company size
201-500 employees
Founded
2011
Headquarters
Houston, Texas
LinkedIn followers
3,504
Southend Pharmacy is a 503A compounding pharmacy supporting patient-centered care through compounded formulations and thoughtful collaboration with healthcare providers.
Our approach is grounded in clinical precision, transparent processes, and human-centered care. We work closely with providers to support patient care plans while maintaining clarity, consistency, and strong regulatory standards.
Built for modern medicine, Southend focuses on partnership, communication, and reliable workflows that fit into today’s evolving healthcare landscape.
The Southend Standard is built around four core pillars:
✓ Compliance as the foundation — Every process is supported by compliance, ensuring each compounded preparation meets rigorous standards throughout the process.
✓ Clinical expertise at every step — Our compounding pharmacists bring specialized knowledge, precision, and provider-focused support.
✓ Quality built into the workflow — R&D and QA/QC practices support consistency and operational integrity through third-party testing and verification processes at every step.
✓ Speed without compromise — Our systems are designed to support timely, reliable access while maintaining the standards providers and patients expect.
Offices: 4802 N Sam Houston Pkwy W, Suite 100, Houston, Texas 77086, US
How many Healthcare jobs are open in Houston, TX right now?
There are currently 4,097 open healthcare positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Houston, TX?
Companies currently hiring include Texas Children's Hospital, McWilliams School of Biomedical Informatics at UTHealth Houston, Oscorp Industries Consulting, St. Luke's Health, UnitedHealth Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Houston, TX?
Yes — 430 of the 4097 open healthcare positions offer remote or hybrid work (178 remote, 252 hybrid).
How do I apply for Healthcare jobs in Houston, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.