Durham, North Carolina, United States · Remote Solely
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Performance improvement, Revenue cycle management, Insurance eligibility verification, Prior authorization, Medical necessity
Durham, North Carolina, United States · On-site
Our team is growing, and we’re looking for top-caliber Occupational Therapists to join us in Durham and surrounding locations in North Carolina. Responsibilities Provide one-on-one Occupational therapy to older adults wh…
Skills: Occupational therapy, Patient evaluation, Treatment planning, Evidence-based practice, Geriatric care
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Registered Nurse, Labor and Delivery, Mother Baby Nursing, Patient Care, Clinical Nursing
Indianapolis, Indiana, United States · On-site
$90k–$251k/yr
Summary: Connected Devices is one of the most dynamic and interesting areas within the Clinical Research industry. The identification, strategy and management of various devices and their data ingestion modalities in ord…
Skills: Clinical research, Connected devices, Client relationship management, Team leadership, Strategic planning
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient care, Medical terminology, Phlebotomy, Vital signs monitoring, Sterile techniques
Durham, North Carolina, United States · Hybrid
ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenti…
Skills: Commercial marketing, Launch strategy, Strategic planning, Cross-functional leadership, Brand management
Durham, North Carolina, United States · Hybrid
ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenti…
Skills: Commercial marketing, Launch strategy, Strategic planning, Cross-functional leadership, Brand positioning
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Tracheostomy care, Blood product administration, Wound care, Ostomy care, Chest tube management
Durham, North Carolina, United States · On-site
We are seeking a proactive and adaptable Business Support Coordinator to provide high-level administrative support to globally based BioPharma Clinical Operations project teams and senior leaders. The role will combine c…
Skills: Administrative support, Executive assistant, Calendar management, Travel coordination, Stakeholder management
Durham, North Carolina, United States · On-site
$28/hr–$42/hr
Maintenance Technician 3Position Summary The Maintenance Technician 3 is responsible for ensuring the optimal performance and reliability of manufacturing equipment at our facility. This role requires a higher level of t…
Skills: Troubleshooting, Preventive maintenance, Corrective maintenance, Mechanical systems, Electrical systems
Durham, North Carolina, United States · On-site
$91k–$139k/yr
We anticipate the application window for this opening will close on - 14 Sep 2026 At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living w…
Skills: Diabetes management, Clinical education, Patient training, Technical support, Territory management
Durham, North Carolina, United States · On-site
Salary: Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industr…
Skills: Environmental Services, Staff Supervision, Operations Management, Facility Inspections, Staff Training
Durham, North Carolina, United States · On-site
We are hiring for: Direct Support Professional / Durham Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with int…
Skills: Direct support, Person-centered planning, Health and safety procedures, Data collection, Reporting
Durham, North Carolina, United States · On-site
What you can expect Location: 2301 Erwin Rd, Durham, NC 27705 Neonatal Intensive Care Unit provides care for more than 1000 infants each year from the Southeast and worldwide, including extremely low birth weight infants…
Skills: Neonatal intensive care, Nursing care, Patient education, Team leadership, Charge nurse duties
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Pharmacy operations, Medication safety, Patient interviewing, Clinical data collection, Automated dispensing cabinets
Durham, North Carolina, United States · On-site
School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusi…
Skills: Stereoelectroencephalography, Epilepsy research, Sleep physiology, Neuroscience, Clinical research
Durham, North Carolina, United States · On-site
As a part of Duke Health’s outpatient clinic network, you will enjoy competitive compensation, comprehensive benefits plans, convenient work hours, and many opportunities for career advancement. Become a part of a team t…
Skills: Hepatology, Inpatient care, Transplant evaluation, Paracentesis, Patient assessment
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient registration, Insurance verification, Prior authorization, Billing and collections, Financial counseling
Durham, North Carolina, United States · On-site
$16/hr–$24/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Deductive reasoning, Analytical skills, Computer skills, Communication skills, Supervision
Durham, North Carolina, United States · On-site
$15/hr–$19/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Sales floor maintenance, Communication
Durham, North Carolina, United States • Remote Solely
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The Strategic Services Associate manages performance improvement initiatives for pre-service verification, including insurance eligibility and prior authorization workflows. They act as a liaison between clinical and revenue cycle teams to implement sustainable system improvements and operational efficiencies.
Candidates must hold a bachelor's degree in a business or health-related field. A minimum of 5 years of work experience is required, including 3 years in performance or process improvement and experience leading work teams.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
Pre-Service Verification is an integral part of the revenue cycle, responsible for the verification of patient insurance eligibility, prior authorization, and medical necessity for physician and hospital inpatient and outpatient services provided across Duke Health.
The Strategic Services Associate supports the management team and acts as a liaison to stakeholders (service lines, clinic leadership, providers, revenue managers, revenue cycle operational teams, etc.) to support eligibility, prior authorization, and medical necessity standardized processes. This position evaluates and implements sustainable system workflows that improve operational performance and clear lines of responsibility between clinical, clinic, and pre-service verification teams. The Strategic Services Associate contributes to the achievement of department goals through the development and leadership of performance improvement activities.
Design and implement strategies for enhancing performance, reducing denials, and write-offs through utilization of performance improvement techniques and methodologies.
Evaluate operational workflows and identify components that will improve operational efficiency by leveraging technology/bot/automation.
Implement and maintain technology solutions for the department.
Recommend policy/procedure and training documentation related to initiatives and projects.
Establish department performance targets.
Maintain full knowledge of departmental operations and act as a subject matter expert for eligibility, authorization, and medical necessity.
Develop, maintain, and enhance knowledge of Electronic Health Record system and third-party vendor functionality to support recommendations on optimal workflows.
Serve as an expert resource on performance improvement methodologies.
Maintain liaison with service line and other revenue cycle departments as it relates to pre-service verification operations.
Partner with supporting clinics to educate on pre-service verification processes and resolve system related workflows impacting operations.
Communicate overall strategy for departmental improvement and develop strategies to meet performance metrics.
Serve as a project manager for interdisciplinary teams.
Ensure adequate training and documentation is provided on new and changing processes.
Promote PRMO strategic vision, mission, and purpose while emphasizing teamwork and results.
Support organizational diversity and equal treatment for all employees.
Create and foster a department culture that provides a satisfying and enriching environment in which staff can be developed and retained.
Interact with and provide timely verbal/written responses to all stakeholders (patients, providers, payors, and departmental personnel).
Acknowledge management requests and emails in a professional, timely manner.
Attend meetings and participate in Work Culture initiatives, committees or workgroups, as assigned.
Accomplish all tasks as assigned.
Perform other related duties incidental to work described herein.
Education: Bachelors degree in a business or health-related field is required.
Experience: Minimum of 5 years work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Experience leading work teams required.
Degrees, Licensure, and/or Certification: Knowledge, Skills, and Abilities: Effective written and verbal communication skills Ability to communicate with customers/staff with diverse educational backgrounds Analysis of data and processes for opportunities for improvement Ability to manage numerous diverse projects simultaneously through effective priority setting, efficient use of time, organization Knowledge of revenue cycle operations Attention to detail and accuracy Computer literacy
Distinguishing Characteristics of this Level N/A
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
We put the person who needs our care at the center of everything we do.
Duke University Hospital (DUH) is consistently rated as one of the best hospitals in the United States and is known around the world for its outstanding care and groundbreaking research. Driven to bring extraordinary discoveries to fruition, deliver cutting edge clinical services to patients, and apply care and compassion to all stages of care, we maintain an unwavering focus on making the individuals and communities we serve healthier. Today, DUH is the flagship of the Duke University Health System and a full-service, 957-bed, tertiary and quaternary academic medical center. Ranked nationally in 10 adult specialties by U.S. News and World Report for 2019-2020 and ranked first in North Carolina and first in the Raleigh-Durham area, care is delivered with inspiring passion and a deep commitment to put the person who needs our care at the center of everything we do.
Offices: 2301 Erwin Rd, Durham, North Carolina 27705, US
There are currently 2,482 open healthcare positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, IQVIA, Duke Health Technology Solutions, Laboratory Corporation of America Holdings, among others. Browse the listings above to see every active employer.
Yes — 419 of the 2482 open healthcare positions offer remote or hybrid work (174 remote, 245 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
