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Full-time
high school, professional certificate, bachelor degree
Paid vacation, Personal time, Sick days, Paid holidays, PTO Exchange, Health insurance
Posted 23d ago
~40 hrs/week
Responsibilities
Supports the delivery of clinical care by rooming patients, documenting vitals, and collecting laboratory specimens. Assists providers during examinations and procedures while maintaining clinic equipment and EMR records.
Requirements
Requires a high school diploma and completion of an accredited Medical Assistant program or CNA certification with phlebotomy experience. Depending on the level, professional certification (CMA, RMA, NCMA, or CCMA) and Basic Life Support certification are required.
Full job description
Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives.
What is in it for you:
A commitment to work-life balance with:
3-weeks paid vacation and 1-week of personal time
12 accrued sick days per year
9 paid holidays, including Juneteenth
PTO Exchange allows employees to turn unused PTO into liquid assets
Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan.
BCBS HMO, PPO, and PPO Select Plans
EyeMed Vision premium
401k program with up to 5% employer match after 90 days
Employer-paid basic life insurance valued at one times the annual salary
Voluntary Life and AD&D, and Short-term and Long-term disability
Up to $720 pre-tax commuter and parking benefit account
Flexible Spending Accounts for healthcare and dependent care
Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF
Employee Assistance Program with 5 employer-paid counseling sessions
50% off at Brown Elephant Resale Shops and discounts at local businesses
What you can expect:
A Medical Assistant supports the delivery of care to patients and guides patients throughout the flow of clinical care appointments, under the direction of the Practice Manager and the care team Provider. This role performs patient support services including, but not limited to, rooming, taking and documenting vitals, collecting lab samples, and supporting patients with the acquisition of ancillary services, following the Patient-Centered Medical Home standard model of care.
Pay:
Medical Assistant I: $22.89/hour
Medical Assistant II: $26.17/hour
Medical Assistant III: $26.94/hour
How you will make an impact:
Performs routine clinical and technical functions, including measuring and recording vital signs, weight, height, and SPO2 (pulse oximetry), and medical equipment use and maintenance.
Assists licensed Medical Providers with recording and updating patient medical, social, and medication histories.
Assists licensed Medical Providers during in-person and virtual appointments, patient examinations, and procedures; and provides instructions to patients as directed by the Provider.
Performs EKG, spirometry tests, hearing tests, vision/acuity tests, and any other ambulatory testing ordered by a licensed Medical Provider.
Supports laboratory operations of specimen requisition review and all blood and non-blood specimen collections identified through venipuncture or capillary procedures, patient self-collection protocol, proper specimen labeling, and complete specimen processing as specified by third-party laboratory requirements.
Performs medical equipment maintenance and logging, including the decontamination, preparation, sterilization, and distribution of required instruments and equipment throughout the clinic, utilizing infection control and safety practices during all process phases.
Prepares and administers vaccines following licensed Medical Provider instructions and/or standing order protocols.
Reports patient observations to the responsible licensed Medical Provider.
Records collected patient health data in the EMR (Electronic Medical Record) system and manages EMR patient messages and medical refill requests.
Maintains and reports clinic supply inventory needs and stocks essential clinical areas for patient care as necessary.
Ensures the cleanliness and organization of clinic examination rooms, equipment, and work areas.
Maintains logs for refrigerator/freezer temperatures, medication storage, controls for care point-of-care testing, and the maintenance of other medical equipment, as necessary.
Participates in quality assurance processes via data collection, results evaluation, and recommendations implementation.
Attends and participates in huddles, mandatory department meetings, job-specific trainings, and development sessions.
Medical Assistant levels II and III provide support with training of new hires and act as preceptors for externs.
May work at other Howard Brown Health healthcare centers, as assigned.
Performs related duties as assigned.
What you will bring to Howard Brown:
QUALIFICATIONS, KNOWLEDGE, AND SKILLS REQUIRED:
Education and Experience:
Medical Assistant I
High school diploma/GED or equivalent is required, and 0-2 years of experience working in a medical services setting.
Certification in Basic Life Support AHA (American Heart Association) or ARC (American Red Cross) in-person training is required.
Completion of an accredited Medical Assistant Program is required.
OR
Certified Nursing Assistant (CNA) with 2-3 years of experience in a medical setting that includes demonstrated Phlebotomy experience is required.
Medical Assistant II
High school diploma/GED or equivalent is required, and 2-4 years of experience working as a Medical Assistant at HBH, or external Medical Assistant experience is required (This does not include externships and training). A Bachelor’s degree or higher in a medical/ healthcare or related field may substitute the required experience on a year-for-year basis.
Current certification as a Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) is required.
OR
Registered Medical Assistant (RMA) through American Medical Technologists (AMT) American Medical Technologists (AMT) is required.
OR
National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) is required.
OR
Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) is required.
Certification is expected to be maintained and additional training must be completed.
Medical Assistant III
High school diploma/GED or equivalent is required, and 2-4 years of experience working as a Certified Medical Assistant at HBH; or Certified Medical Assistant with 4-6 years of experience working as an uncertified Medical Assistant is required (This does not include externships and training). A Bachelor’s degree or higher in a medical/ healthcare or related field may substitute the required experience on a year-for-year basis.
Current certification as a Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) is required.
OR
Registered Medical Assistant (RMA) through American Medical Technologists (AMT) American Medical Technologists (AMT) is required.
OR
National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT) is required.
OR
Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA) is required.
All Medical Assistant I and II requirements must be completed and maintained.
Certification is expected to be maintained and additional trainings must be completed including EMR superuser training and leadership cohort.
Phlebotomy certification OR eligibility to sign up for phlebotomy certification upon hire is preferred.
PCMH site champion.
Knowledge, Skills, and Abilities:
Strong written and verbal communication skills.
Strong interpersonal and customer service skills.
Ability to perform duties and responsibilities in accordance with HIPAA regulations, OSHA regulations, Infection Control policies and procedures, and standard precautions.
Knowledge of and ability to adhere to Patient-Centered Medical Home Standards and participate in all Patient-Centered Medical Home efforts.
Knowledge of and ability to adhere to CLSI (Clinical and Laboratory Standard Institute) quality standards to obtain acceptable patient identifiers throughout patient care.
Knowledge of immunization management and schedules.
Ability to work in a fast-paced environment.
Ability to work with patients of all ages.
Knowledge of sterilizing techniques.
Ability to display initiative in the work setting.
Willingness and desire to work with the LGBTQ community.
Preferred:
Bilingual- (English/Spanish)—written and verbal is preferred.
Experience in a healthcare setting serving HIV/AIDS clients is preferred.
Experience with Obstetrics and Pediatrics is preferred.
ADA SPECIFICATIONS
(Physical demands that must be met in order to successfully complete the essential functions of the job)
Requires the ability to speak audibly and listen actively.
Requires ability to use computers, telephones, and other office equipment.
Requires the ability to sit or stand for extended periods of time.
May require occasional bending and lift up to 25 pounds.
May require periodic travel.
EQUAL OPPORTUNITY STATEMENT Howard Brown is an Equal Opportunity Employer. We encourage people of diverse ages, sexual orientations, gender identities and expressions, disabilities, religions, races, ethnicities, socioeconomic statuses, abilities, work, and life experiences to apply. We do not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or veteran status.
Related keywords
Medical AssistantCMARMANCMACCMAPhlebotomyEMRBLSPatient-Centered Medical HomeHIPAAOSHACLSILGBTQ+ HealthSpirometryEKGInfection Control
Howard Brown Health provides affirming healthcare for all at seven clinics throughout Chicago.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
1974
Headquarters
Chicago, IL
LinkedIn followers
8,728
Howard Brown Health was founded in 1974 and is now one of the nation’s largest lesbian, gay, bisexual, transgender, and queer (LGBTQ) organizations. The agency serves more than 40,000 adults and youth in its diverse health and social service delivery system focused around seven major programmatic divisions: primary medical care, behavioral health, dental care, sexual care, youth services, and elder services. Howard Brown serves men, women, trans and gender non-conforming folks, infants, youth, and children through a multi-site operation based in Chicago: Howard Brown Health Sheridan in Uptown, Howard Brown Health Halsted in Lakeview, Howard Brown Health Clark in Rogers Park, Howard Brown Health 63rd Street in Englewood, Howard Brown Health 55th Street in Hyde Park, Howard Brown Health at La Casa Norte in Humboldt Park, the Broadway Youth Center in Lakeview, and two Brown Elephant resale shops in Chicago (Lakeview and Andersonville neighborhoods).
Offices: 4025 N. Sheridan Road, Chicago, IL 60613, US · 3245 N. Halsted Street, Chicago, IL 60657, US · 1025 W Sunnyside Ave, Chicago, Illinois 60640, US · 3020 N Lincoln Ave, Chicago, Illinois 60657, US · 6500 N Clark St, Chicago, Illinois 60626, US
Primary Medical ServicesYouth ServicesHIV/STI Testing ServicesBehavioral Health ServicesLGBTQTransgender HealthHealthcare Equityand healthcareHealth CareMedical
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