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The role involves managing the end-to-end process for capital equipment service contracts, including origination, financial analysis, and renewal. The specialist acts as a liaison between sales, legal, and finance to optimize profitability and minimize risk.
Requires a Bachelor's degree in Business or Finance and 3-5+ years of experience in contract or financial analysis. Expert-level Excel skills and experience with medical-related contract development are essential.
Position Summary
Working in support of the Medical Devices US Sales Division, the Capital Service Contract Analyst will interface with Sales, Sales Management, Sales Operations, Marketing, Finance, OEC and Legal to apply business management principles and financial concepts that maximize the company’s performance against sales and profit goals and minimize risk. Position will support the following Business Units: Electrophysiology (EP) and Coronary (COR). The ideal candidate must proactively research, analyze, and interpret data to produce substantiated recommendations and to work effectively in a high-pressure, high-demand sales support environment. The Capital Service Contract Analyst will direct the overall processes for contract origination, preparing formal written proposals, analyzing and developing service contracts renewals.
Primary Job Function:
Work independently to provide financial, business and consultative support to the Field Sales Organization related to capital equipment contracts.
Support Field Sales Organization in formulating and negotiating contracts and capital equipment configurations in conjunction with legal, contract compliance and management to facilitate positive outcomes.
Ensures the timely review, detailed financial analysis, and administration of sales requests for capital equipment.
Demonstrated advanced skills in Excel as customized strategic analysis will need to be developed for deal modeling and customer-facing analytics. Proficient in the use of Word and PowerPoint.
Analyzes customer’s capital footprint to compose service proposals, quotations and executable contracts from approved templates, at times based on input from Enterprise Accounts and Sales Management.
The ability to articulate key conclusions resulting from this analysis and make recommendations is required. Counsel the sales team to ensure the request is consistent with the business strategy supported by sales, marketing and senior leadership.
Generates contracts and amendment responses from standard and customer templates. Performs document analysis and completes written responses to product and service questionnaires related to RFP submissions, and other related commercial agreements.
Review of customer redlines, modifies general contractual language for customer specific programs and seeks final approval. This includes ensuring appropriate vetting through other departments which may include legal, privacy, OEC, tech services, security, finance, risk management and customer service amongst others. Must be able to appropriately determine the correct department for review, talk through customer requests and associated risks as well as incorporate responses into contractual terms.
Ability to negotiate terms directly with customers.
Works closely with contract compliance to assess performance to current contracts, coordinate on non-compliance resolutions and generates contracts/amendments to document resolutions.
Understands internal and external business challenges and recommends best practices to improve processes and services.
Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness.
Manages communication and awareness of pricing and contractual obligations with all levels of internal and external customers.
Solves complex problems, exercising sound business judgment to make recommendations based on the analysis of multiple sources of information.
Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
Facilitates cross departmental (pricing, customer service, finance, legal) coordination and performs as an effective liaison between the field sales force and internal operations.
Proactively anticipates needs of the field sales force and develops viable solutions for meeting goals and objectives.
Ability to work in a time-sensitive environment and effectively prioritize multiple tasks is essential.
Ability to think outside of the box and develop creative solutions to enhance departmental goals and objectives.
Qualifications
Bachelor’s Degree in Business Administration, Finance, or related field.
3-5+ years experience in contract analysis, financial analysis, business analysis, or sales operations with financial analysis and modeling experience.
Expert-level Excel proficiency to support complex pricing and contracting analyses.
Manages and analyzes large, multi-source datasets (Salesforce, CRM, ERP, contract management systems) with strong data governance discipline
Contract development experience in a medical related field and familiarity writing and editing legal contract language.
Advances contracting analytics through A.I. and automation, accelerating contract review, pricing insights, and reporting while applying advanced analytics for forecasting, trend identification, and anomaly detection, and continuously improving processes through adoption of emerging technologies.
Operates effectively in high-visibility situations with competing priorities and tight timelines.
Organizational skills and ability to work independently and handle multiple projects simultaneously.
Maintains strong attention to detail in a high-volume, fast-paced contracting environment.
Interpersonal communication and presentation skills, including the ability to listen, deal with unresolved issues, delays and unexpected events, and effectively communicate at all levels of the organization.
Must have the knowledge and ability to extract data from multiple information systems on an ad-hoc basis.
Ability to identify innovative solutions to solve complex problems, based on analysis of multiple sources of information. Strong analytical skills with the ability to manipulate and interpret data.
Experience working in a broader enterprise/cross-division business unit model preferred.
Builds scalable, audit-ready tools that support deal review, redlining, and approval workflows.
Partners with commercial teams to evaluate deal structures and optimize profitability .
Delivers concise, data-driven narratives to support approvals, escalations, and strategic initiatives.
Communicates complex financial and contractual concepts clearly to senior stakeholders.
In specific locations, the pay range may vary from the range posted.
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEOEnglish.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEOSpanish.pdf
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and www.facebook.com/AbbottCareers, on Instagram @AbbottGlobal, and on X @AbbottNews. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Terms of Use: https://www.abbott.com/social-media-terms-of-use.html Privacy Policy: https://abbo.tt/privacy
Offices: 100 Abbott Park Road, Abbott Park, Illinois 60064-3500, US
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