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Jobs at Mindpath Health (Now Hiring) — 13 open

Mindpath Health logoMindpath Health

Front Office Coordinator

Charlotte, North Carolina, United States · On-site

Mid level

Overview Make a Difference. Grow in Your Career. Thrive with Us. About the Role At Mindpath Health, we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health serv…

Skills: EMR/EHR Systems, Practice Management Systems, Customer Service, Microsoft Office, Patient Scheduling

Mindpath Health logoMindpath Health

Front Office Coordinator

Durham, North Carolina, United States · On-site

Mid level

Overview Make a Difference. Grow in Your Career. Thrive with Us. About the Role At Mindpath Health, we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health serv…

Skills: EMR/EHR Systems, Practice Management Systems, Microsoft Office, Customer Service, Patient Scheduling

Mindpath Health logoMindpath Health

Interventional Psychiatry Technician (Part-Time)

Chapel Hill, North Carolina, United States · On-site

Entry level

Overview Make a Difference. Grow in Your Career. Thrive with Us. About the Role At Mindpath Health, we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health serv…

Skills: Transcranial Magnetic Stimulation (TMS), Esketamine Treatment, Patient Care, Vital Signs Monitoring, Psychiatric Rating Scales

Mindpath Health logoMindpath Health

Front Office Coordinator

Sunnyvale, California, United States · On-site

Mid level

Overview Make a Difference. Grow in Your Career. Thrive with Us. About the Role At Mindpath Health, we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health serv…

Skills: EMR/EHR Systems, Practice Management Systems, Customer Service, Microsoft Office, Patient Scheduling

Mindpath Health logoMindpath Health

Front Office Coordinator

Calabasas, California, United States · On-site

Mid level

Overview Make a Difference. Grow in Your Career. Thrive with Us. About the Role At Mindpath Health, we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health serv…

Skills: EMR/EHR, Practice Management Systems, Microsoft Office, Customer Service, Patient Scheduling

Mindpath Health logoMindpath Health

Fully Licensed Outpatient Hybrid Adult and Child Therapist

Boca Raton, Florida, United States · Hybrid

Mid level

Overview Why Mindpath Health? Join Mindpath Health as we expand access to high quality mental health care in the communities we serve. We provide a well-supported outpatient practice setting where we treat mostly commerc…

Skills: Mental Health Evaluation, Diagnosis, Psychotherapy, EHR Proficiency, Telemedicine

Mindpath Health logoMindpath Health

Front Office Coordinator

Raleigh, North Carolina, United States · On-site

Mid level

Overview Make a Difference. Grow in Your Career. Thrive with Us. About the Role At Mindpath Health, we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health serv…

Skills: EMR/EHR Systems, Practice Management Systems, Customer Service, Microsoft Office, Data Entry

Mindpath Health logoMindpath Health

California Outpatient Remote Therapist - Part Time

Roseville, California, United States · Remote Solely

$37k–$86k/yr

Mid level

Overview About Mindpath Health Mindpath Health is a Certified Great Place to Work® and a leading national mental health group practice with more than 20 years of experience delivering accessible, high-quality care. Our c…

Skills: Psychotherapy, Clinical Evaluation, Treatment Planning, Telehealth, Electronic Health Records (EHR)

Mindpath Health logoMindpath Health

Outpatient PMHNP - Hybrid Work Schedule

Santa Barbara, California, United States · Hybrid

Mid level

Overview Why Mindpath Health? Join Mindpath Health as we expand access to high quality mental health care in the communities we serve. We provide a well-supported outpatient practice setting where we treat mostly commerc…

Skills: Medication Management, Psychotherapy, Diagnosis, Treatment Planning, EHR Proficiency

Mindpath Health logoMindpath Health

Outpatient Therapist - Hybrid Work Schedule

Torrance, California, United States · Hybrid

$101k–$130k/yr

Mid level

Overview Why Mindpath Health? Join Mindpath Health as we expand access to high quality mental health care in the communities we serve. We provide a well-supported outpatient practice setting where we treat mostly commerc…

Skills: Mental Health Evaluation, Diagnosis, Psychotherapy, EHR Proficiency, Telemedicine

Mindpath Health logoMindpath Health

Outpatient Hybrid Therapist

Harris County, Texas, United States · Hybrid

Mid level

Overview Why Mindpath Health? Join Mindpath Health as we expand access to high quality mental health care in the communities we serve. We provide a well-supported outpatient practice setting where we treat mostly commerc…

Skills: Mental Health Evaluation, Diagnosis, Psychotherapy, EHR Proficiency, Telemedicine

Mindpath Health logoMindpath Health

Front Office Team Lead

San Diego, California, United States · On-site

Mid level

Overview Make a Difference. Grow in Your Career. Thrive with Us. About the Role At Mindpath Health, we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health serv…

Skills: Leadership, EMR/EHR, Practice Management Systems, Customer Service, Microsoft Office

Mindpath Health logoMindpath Health

Front Office Coordinator

Ocoee, Florida, United States · On-site

Mid level

Overview Make a Difference. Grow in Your Career. Thrive with Us. About the Role At Mindpath Health, we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health serv…

Skills: EMR/EHR Systems, Practice Management Systems, Customer Service, Microsoft Office, Multiline Phone Systems

Mindpath Health logo

Front Office Coordinator

Mindpath Health

Charlotte, North Carolina, United States • On-site

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Mid level

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  • Other
  • high school
  • Medical Coverage, Dental Coverage, Vision Coverage, Employee Assistance Program (EAP), Life Insurance, Long-Term Disability Insurance
  • Posted 2d ago
  • Apply by Jun 26
  • ~40 hrs/week

Responsibilities

The Front Office Coordinator serves as the primary point of contact for patients, managing scheduling, call routing, and administrative tasks. They are responsible for collecting payments, updating patient records, and ensuring a welcoming environment in alignment with company standards.

Requirements

Candidates must have a high school diploma and at least 2 years of administrative experience, with 1 year specifically in customer service, preferably in healthcare. Proficiency in EMR/EHR systems and Microsoft Office is required.

Full job description

Overview

Make a Difference. Grow in Your Career. Thrive with Us.

 

About the Role

At Mindpath Health, we’re on a mission to make mental health care more accessible and more human. As a national leader in mental health services, we empower our clinicians, support our teams, and prioritize care that helps people truly thrive.

 

The Front Office Coordinator is a vital member of the Front Office team, supporting both clinicians and patients. This role delivers consistently friendly, high-quality customer service across all patient interactions, helping to create a welcoming, safe, and patient-centered environment. The Front Office Coordinator manages front desk and general administrative functions related to coordinating patient care, utilizing Electronic Health Record and Practice Management systems to maintain accurate, up-to-date records and facilitate effective communication across departments in alignment with Mindpath Health standards.

 

This role is full-time (40 hours/week, Monday–Friday) onsite in our Charlotte office.

Responsibilities

What You’ll Do

  • Serve as the first point of contact for patients and visitors, delivering a positive, professional patient experience in person and by phone
  • Schedule appointments; answer, triage, and route incoming calls and messages; and communicate patient needs to clinical staff in a timely manner
  • Collect co-pays and outstanding balances, explain paperwork, and ensure accurate completion of patient forms
  • Collect, verify, and update patient demographic and insurance information
  • Assist patients with understanding Mindpath Health policies, procedures, and services
  • Recognize situations requiring escalation and use effective de-escalation techniques to support patient safety and satisfaction
  • Support clinicians by managing arrivals, scheduling changes, incoming communications, and general administrative tasks (faxing, copying, scanning)
  • Collaborate effectively with front office staff, clinical teams, and leadership to support daily operations and continuous process improvement
  • Identify patient satisfaction concerns and contribute recommendations for resolution
  • Adhere to company policies and maintain strict compliance with patient privacy and confidentiality standards

Qualifications

What You’ll Bring

  • Experience using EMR/EHR and/or practice management systems required
  • High school diploma or equivalent
  • 2+ years of recent experience in a clerical, administrative, receptionist, or front office coordination role
  • 1+ year of customer service experience, preferably in a healthcare setting
  • Proficiency with Microsoft Office (Outlook, Excel, Word), multiline phone systems, and accurate data entry/typing
  • Strong interpersonal skills with the ability to build effective relationships with patients, clinicians, leadership, and staff
  • Demonstrated empathy and compassion when supporting individuals experiencing mental health challenges
  • Ability to remain calm, professional, and effective when assisting upset patients or families
  • Excellent verbal and written communication skills
  • Strong organizational skills with keen attention to detail and the ability to prioritize and multitask in a fast-paced environment
  • Effective problem-solving skills, sound judgment, and the ability to think independently under pressure
  • Ability to work both independently and collaboratively as part of a team
  • Commitment to maintaining strict confidentiality of all personal and protected health information

 

CompensationThe pay rate for this position is $20 per hour.

 

Why Join Mindpath Health?

When you join our team, you’re not just accepting a job, you’re stepping into a community built on support, inclusion, and growth.

 

Benefits & Perks

  • Medical, Dental, and Vision coverage
  • Employee Assistance Program (EAP)
  • Life & Long-Term Disability Insurance
  • 401(k) with employer match
  • Paid time off starting at 15 days per year
  • Paid parental leave
  • Tuition reimbursement

About Us

Mindpath Health is redefining how mental health care is delivered. Today, we operate in more than 100 locations across six states, providing a full range of psychiatric and therapy services via in-person and telehealth appointments. Our team is deeply committed to supporting total health through compassionate, collaborative care.

 

If you're looking for a purpose-driven organization where your work truly matters, we’d love to meet you.

 

Mindpath Health is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

Related keywords

EMREHRPractice ManagementMental Health CarePatient CoordinationHIPAAMedical BillingPatient DemographicsInsurance VerificationHealthcare AdministrationMicrosoft OutlookMicrosoft ExcelMicrosoft WordPatient ExperienceClinical Support

About Mindpath Health

LinkedInVisit site

Empowering people to thrive and transform their world through better mental health.

Industry
Mental Health Care
Company size
1,001-5,000 employees
Founded
1994
Headquarters
Sacramento, California
LinkedIn followers
5,468

Mindpath Health is an independent organization that provides high-quality outpatient mental health services across the U.S. With a team of more than 450 clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine), and therapy services. We offer in-person and online appointments and coordinate care with primary care physicians and referring professionals to ensure a focus on total health. Mindpath Health is in-network with most commercial insurance plans and has more than 80 locations across Arizona, California, Florida, North Carolina, South Carolina, and Texas.

Offices: 3835 N Freeway Blvd, Suite 100, Sacramento, California 95834, US · 4601 DTC Blvd, Suite 250, Denver, Colorado 80237, US · 4650 W US 223, Suite A, Adrian, MI 49221, US · 5003 S Miami Blvd, Ste 300, Durham, NC 27703, US · 8875 Morro Rd, Ste K, Atascadero, CA 93422, US

Health CareMental HealthPersonal HealthHome Health Care
View all jobs at Mindpath Health

About Mindpath Health

LinkedInVisit site

Empowering people to thrive and transform their world through better mental health.

Industry
Mental Health Care
Company size
1,001-5,000 employees
Founded
1994
Headquarters
Sacramento, California
LinkedIn followers
5,468

Mindpath Health is an independent organization that provides high-quality outpatient mental health services across the U.S. With a team of more than 450 clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine), and therapy services. We offer in-person and online appointments and coordinate care with primary care physicians and referring professionals to ensure a focus on total health. Mindpath Health is in-network with most commercial insurance plans and has more than 80 locations across Arizona, California, Florida, North Carolina, South Carolina, and Texas.

Offices: 3835 N Freeway Blvd, Suite 100, Sacramento, California 95834, US · 4601 DTC Blvd, Suite 250, Denver, Colorado 80237, US · 4650 W US 223, Suite A, Adrian, MI 49221, US · 5003 S Miami Blvd, Ste 300, Durham, NC 27703, US · 8875 Morro Rd, Ste K, Atascadero, CA 93422, US

Health CareMental HealthPersonal HealthHome Health Care
View all jobs at Mindpath Health

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