If you are currently employed at Vivent Health, please log into UKG and submit your application through the My Company/View Opportunities page. Get ready for something amazing! Imagine this: generous paid time off, inclu…
Skills: Customer Service, Healthcare Administration, Medical Terminology, Electronic Health Records, Patient Scheduling
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Patient Safety Attendant - Nursing Support Services
Eau Claire, Wisconsin, United States · On-site
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Entry level$399M raised
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Full-time
high school
Paid Time Off, Paid Holidays, 401k With Employer Match, Paid Parental Leave, Medical Insurance, Dental Insurance
Posted 23d ago
~40 hrs/week
Responsibilities
Manage front desk operations, including greeting patients, scheduling appointments, and handling inquiries. Act as a liaison between patients and healthcare providers to ensure a seamless, patient-centric experience.
Requirements
Requires a high school diploma and proven experience in customer service or healthcare administration. Proficiency with EHR systems and a compassionate, patient-centered approach are essential.
Full job description
If you are currently employed at Vivent Health, please log into UKG and submit your application through the My Company/View Opportunities page.
Get ready for something amazing! Imagine this: generous paid time off, including 12 paid holidays. And that’s just the start of the incredible perks you’ll enjoy at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, and gender-affirming care benefits. And that's not even scratching the surface. Our complete package also includes employer paid short and long-term disability, tuition reimbursement, certification, and licensure assistance, and so much more. We also offer benefits for part-time roles!
But here's the real deal. Your journey with Vivent Health isn't just a job. It's a chance to join an organization dedicated to fostering a workforce that reflects diverse backgrounds, perspectives, and experiences. This makes you a part of something bigger and enables you to have a meaningful impact in our communities and the lives of the amazing patients we serve.
Here are a few highlights of what working at Vivent Health may offer you:
Equity Practices: Fair treatment, access, and opportunities for all employees, creating an environment where everyone feels valued, respected, and empowered to contribute.
Professional Growth: Opportunities for professional development and advancement, along with training programs and events that promote cultural competence, unconscious bias training, and awareness.
Collaboration on an inter-disciplinary team: Within our integrated HIV care and prevention model, we employ a high level of collaboration across disciplines. That means that, in your role, you will have the opportunity to be exposed to whole person-care across medical, behavioral health, pharmaceutical, research, and more!
Delivery of quality patient care: Our integrated HIV care and prevention model is proven to help patients achieve positive health outcomes.
YOUR CONTRIBUTION:
Deliver Excellence. Oversee with Integrity. Drive Progress. Exceed Expectations.
The Representative,PatientServices will play a pivotal role in ensuring a seamless and patient-centric experience. Your primary responsibilities include managing front desk operations, handling patient inquiries, scheduling appointments, and facilitating communication between patients and healthcare providers.
OUR EXPECTATIONS:
Winning skills and behaviors for success
Essential Job Duties
Greet and assist patients, ensuring a welcoming and organized front desk environment.
Coordinate and schedule patient appointments efficiently, considering provider availability and patient preferences.
Serve as a liaison between patients and healthcare providers, addressing inquiries, providing information, and ensuring effective communication.
Maintain accurate and up-to-date patient records, ensuring compliance with confidentiality and privacy standards.
Verify patient insurance information, explain coverage details, and assist in resolving any related issues.
Collaborate with the billing department to address patient billing inquiries and provide clarification on financial matters.
Advocate for patients' needs and concerns, escalating issues when necessary to ensure timely and satisfactory resolution.
Collaborate with the broader healthcare team to ensure a coordinated and patient-focused approach to care.
Maintain high-quality service standards, actively participating in quality improvement initiatives.
Answer, screen and forward any incoming phone calls while providing basic information when needed.
Review MyChart appointments and follow up with patients.
This job description is not all-inclusive and outlines the main responsibilities and requirements of the role. Employees may be asked to perform additional job-related tasks as needed.
Adhere to all agency policies, including Confidentiality, Employee Handbook, Health Care Corporate Compliance Plan, Standards of Conduct, and other relevant policies.
NOTE: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
KNOWLEDGE REQUIRED:
Required and preferred knowledge and experiences to succeed.
Education:
High School Diploma or equivalent; additional education in healthcare administration is a plus.
Work Experience:
Proven experience in a customer service or healthcare administrative role.
Familiarity with medical terminology and understanding of healthcare processes.
Technical Experience:
Proficiency in using electronic health record (EHR) systems and other relevant software.
Soft Skills:
Compassionate and patient-centered approach.
Team player with excellent interpersonal skills.
Adaptability and ability to handle stressful situations with composure.
Commitment to maintaining confidentiality and adhering to ethical standards.
Detail-oriented, organized, and capable of multitasking in a fast-paced environment.
Additional Preferred Qualifications:
HIV experience in a not-for-profit environment.
STATEMENT OF INCLUSION:
Vivent Health is an equal opportunity employer and will recruit, hire, promote, and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy), mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, genetic characteristics, or any other characteristic protected by federal or state law. Vivent Health complies with other expanded protected classifications that specific county or municipal regulations may mandate.
Vivent Health is deeply committed to fostering respect, dignity, and understanding for all individuals affected by HIV, regardless of race, ethnicity, sexual orientation, gender identity, socioeconomic status, or any other characteristic. We are dedicated to cultivating a supportive and inclusive environment that champions advocacy, education, and compassionate care for everyone in our diverse community.
Going beyond the law’s requirements, Vivent Health places great importance on fostering a culture that celebrates diversity, equity, inclusion, and belonging. We actively seek qualified candidates from different racial, cultural, and economic backgrounds, as we believe that differing perspectives and experiences make us stronger as an organization. Vivent Health encourages all interested persons to apply for this position, and we look forward to learning more about your unique background and qualifications.
As a recipient of federal funding, Vivent Health will not hire nor enter a contractual relationship with any party debarred, suspended, or excluded from federal assistance programs.
Pay Rate Range:
$24.00/hourly (Depending on Experience)
The final salary will be determined based on factors such as market data, internal equity, candidate experience and qualifications. Please note that it isuncommon for an individual to be hired at or near the top of the range.
Public Student Loan Forgiveness
Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however, our status as a not-for-profit organization under Section 501 (c) (3), makes us an eligible employer. There may be other determining factors for one to qualify.
Please follow this URL to review one such program and their requirements:
For more than 30 years, the AIDS Resource Center of Wisconsin, Saint Louis Effort for AIDS, Rocky Mountain CARES and AIDS Services of Austin have been leaders in the fight against HIV. We are excited to now be Vivent Health, a name that better reflects our leading role in helping people and communities thrive. Our new name moves beyond the geographic-based names of the past and outdated models of care to a modern and inclusive name that recognizes the nationally-renowned treatment we provide to people living with HIV. While we are changing our name, our core values will never change and our commitment to being a relentless provider of HIV care and treatment will always be the same. Vivent Health is committed to meeting the evolving needs of our patients, clients and the HIV epidemic.
Offices: 1311 N 6th St, Milwaukee, Wisconsin 53212, US · 2653 Locust St, St Louis, Missouri 63103, US · 4545 East 9th. Avenue, Suite 120, Denver, CO 80220, US · 1212 57th St, Kenosha, Wisconsin 53140, US · 445 S Adams St, Green Bay, Wisconsin 54301, US
HIV/AIDSPrEPHIV PreventionSTI TestingClean Syringe AccessNaloxoneand Substance Use TreatmentHospitalHealth Care
Based on 978 listings with disclosed salaries, most healthcare jobs in Wisconsin pay between $65k–$157k per year. Individual offers vary with seniority, company size, and specialization.
How many Healthcare jobs are open in Wisconsin right now?
There are currently 11,710 open healthcare positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Wisconsin?
Companies currently hiring include American Addiction Centers, Ascension, Froedtert Health, ThedaCare, University of Wisconsin Hospital and Clinics, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Wisconsin?
Yes — 946 of the 11710 open healthcare positions offer remote or hybrid work (286 remote, 660 hybrid).
How do I apply for Healthcare jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.