Lake Station, Indiana, United States · On-site
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Skills: Patient Registration, Appointment Scheduling, Insurance Verification, HIPAA Compliance, Customer Service
Fort Wayne, Indiana, United States · On-site
$36/hr–$51/hr
Overview RN Weekender Part-Time Opportunities at Maple Heights Behavioral Health. Rates $36-$51hr (based on experience) Plus Shift Diff Shift Diffs up to $6.25 Day Shift Every Other Weekend Saturday and Sunday 7am - 730p…
Skills: Patient Assessment, Nursing Care Plans, Medical Record Maintenance, Medication Administration, Therapeutic Communication
Fort Wayne, Indiana, United States · On-site
$36/hr–$51/hr
Overview RN Weekender Part-Time Opportunities at Maple Heights Behavioral Health. Rates $36-$51hr (based on experience) Plus Shift Diff Shift Diffs up to $6.25 Day Shift Every Other Weekend Saturday and Sunday 7am - 730p…
Skills: Patient Assessment, Nursing Care Plans, Medical Record Maintenance, Medication Administration, Therapeutic Communication
Fort Wayne, Indiana, United States · On-site
$36/hr–$51/hr
Overview RN Weekender Part-Time Opportunities at Maple Heights Behavioral Health. Rates $36-$51hr (based on experience) Plus Shift Diff Shift Diffs up to $6.25 Day Shift Every Other Weekend Saturday and Sunday 7am - 730p…
Skills: Patient Assessment, Nursing Care Plans, Medical Record Maintenance, Medication Administration, Therapeutic Communication
Fort Wayne, Indiana, United States · On-site
$36/hr–$51/hr
Overview RN Weekender Part-Time Opportunities at Maple Heights Behavioral Health. Rates $36-$51hr (based on experience) Plus Shift Diff Shift Diffs up to $6.25 Day Shift Every Other Weekend Saturday and Sunday 7am - 730p…
Skills: Patient Assessment, Nursing Care Plans, Medical Record Maintenance, Medication Administration, Therapeutic Rapport
Fort Wayne, Indiana, United States · On-site
$36/hr–$51/hr
Overview RN Weekender Part-Time Opportunities at Maple Heights Behavioral Health. Rates $36-$51hr (based on experience) Plus Shift Diff Shift Diffs up to $6.25 Day Shift Every Other Weekend Saturday and Sunday 7am - 730p…
Skills: Patient Assessment, Nursing Care Plans, Medical Record Maintenance, Medication Administration, Therapeutic Rapport
Indianapolis, Indiana, United States · On-site
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Kokomo, Indiana, United States · On-site
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Westfield, Indiana, United States · On-site
$48/hr–$55/hr
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Marion, Indiana, United States · On-site
External Applicants Earn up to $5,000 Sign on Bonus! Work Shift Day/Evening Scheduled Weekly Hours 40 Summary This position supports Mercy's philosophy of patient centered care by facilitating the delivery of health care…
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Merrillville, Indiana, United States · On-site
Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and ou…
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Richmond, Indiana, United States · On-site
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Indianapolis, Indiana, United States · On-site
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Greenfield, Indiana, United States · On-site
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
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Marion, Indiana, United States · On-site
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Mishawaka, Indiana, United States · On-site
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Gary, Indiana, United States · On-site
$174k–$375k/yr
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Marion, Indiana, United States · On-site
We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further…
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Crown Center, Indiana, United States · On-site
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply. Benefit…
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Michigan City, Indiana, United States · On-site
Michigan City Coolspring Health Center 1225 E Coolspring Ave Michigan City, Indiana 46360 Good speech therapists help patients regain communication, cognition, and swallowing skills. Great speech therapists individualize…
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Lake Station, Indiana, United States • On-site
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Acts as the first point of contact for patients by greeting visitors, registering new and established patients, and scheduling appointments. Responsible for verifying insurance benefits, collecting co-payments, and ensuring HIPAA compliance for confidential information.
Requires a high school diploma or equivalent and must be at least 18 years old with reliable transportation. Preferred candidates have an associate degree in business or healthcare and two years of experience in a healthcare setting.
Job DetailsJob Location: Lake Station, IN 46405
Summary/Objective
The Patient Service Representative is the first point of contact between NorthShore Health Centers and its patients. Job duties of patient service representatives include greeting visitors and patients, registering patients, scheduling appointments and collecting patient co-payments and sliding fee payments while providing excellent customer service.
Greets patients and visitors in a cordial and friendly manner, determines purpose of visit and directs them to appropriate department to ensure a positive customer service experience.
Follow HIPAA policy guidelines at all times ensuring protection of confidential information.
Registers new and established patients, inputting all pertinent patient information accurately, and obtains written consent for release of patient medical records.
Completes financial screenings for patients who are uninsured or underinsured, utilizing all appropriate financial information, to ensure patients receive healthcare services that are affordable.
Verifies patient health benefits, i.e. Medicaid, Medicare, or commercial insurance to ensure the health services the patient is receiving during their visit is covered under the plan; for billing and collection accuracy.
Submit prior-authorization request through insurance company if needed based on specialty/department
Collects all insurance co-pays and sliding fee payments for services rendered to each patient at the time of visit, and collects on any past due balances.
Checks out patients and schedules follow-up visit, as required, using appropriate scheduling template guidelines, to allow ample time for providers to perform quality patient care.
Communicates patient wait times with patients, and if excessive, gives other options for patients to pursue.
Educates patients on all services that are provided at NorthShore.
Balances money collected for patient services at the end of the work day, to ensure that all funds collected are allocated properly.
Answers incoming calls in a courteous and professional manner, addresses the nature of the call, and directs to appropriate department to ensure good customer satisfaction.
Attends meetings and training sessions as required.
Maintains a working knowledge of practice policies and procedures.
Executes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature.
*These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion.
Competencies
Planning and strategic foresight
Integrity and accountability
Innovation and creativity
Adaptive and flexible
Leadership, teamwork, and conflict resolution
Professionalism and work ethic
Empathy
Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.
Travel
Travel outside of Northshore locations will be rare for this position.
Qualifications
Must be at least 18 years of age
Must have reliable transportation
High school diploma or equivalent
Two years of experience working within a healthcare setting.
High school diploma or equivalent
Associate's degree in business, or healthcare related studies
Ability to analyze situations and solve problems at strategic and tactical levels
Excellent interpersonal and customer service skills
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Practiced at organization and planning
Employ Critical thinking and problem solving
Maintains composure and operates with emotional intelligence
Ethical reasoning and decision-making
Strong attention to detail
Receptive and responsive to feedback
Excellent verbal and written communication skills
Time management, prioritization, and sense of urgency
Proficient with Microsoft Office Suite or related software
While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.
To provide the most comprehensive and quality healthcare, without exclusion, to everyone, every time.
NorthShore Health Centers is a non-profit organization dedicated to providing quality, affordable healthcare to the uninsured and underinsured in Porter, Lake and LaPorte Counties. NorthShore currently has 9 locations providing medical care. Patients are seen on both a scheduled and walk-in basis. Evening hours are available at all of our locations including Saturday hours at our Portage, Lake Station and Hammond clinics. NorthShore has four dental offices, one located in Portage, one in Lake Station, one in Merrillville and one in Hammond which provide preventative as well as corrective dental care to the communities we serve. Our facilities employ general practitioners, obstetricians, midwives, pediatricians, nurse practitioners, prenatal care coordinators, and community outreach workers. Behavioral Health Consultants work with our Primary Care Providers to ensure that emotional and behavioral issues are addressed as well as the physical. We address your entire health and wellbeing. Other Services: Digital x-ray, ultrasound, bone density scan, mammography, and laboratory services are also present on-site, and a fully functional pharmacy is available at the Lake Station Center and Scottsdale Center under the direction of pharmacists employed by NorthShore. NorthShore offers a sliding-scale based on income for those with no medical insurance who qualify. Based on yearly household income, patients can pay from a minimum of $25 (0% on the sliding scale) up to $65 (100% on the sliding scale) for an office visit. This sliding-scale does not cover lab and other outside fees, however, as those prices are set by third-party providers. NorthShore is always striving to improve our quality of care.
Offices: 6050 Sterling Creek Rd, Portage, Indiana 46368, US · 6450 US Highway 6, Portage, IN 46368, US · 2490 Central Ave, 3099 Central Ave. (Dental), Lake Station, IN 46405, US · 1828 165th St, Hammond, Indiana, US · 6091 Broadway, Merrillville, IN 46410, US
Based on 1287 listings with disclosed salaries, most healthcare jobs in Indiana pay between $65k–$170k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 13,990 open healthcare positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Indiana University Health, American Senior Communities, Ascension, CVS Health, Franciscan Health, among others. Browse the listings above to see every active employer.
Yes — 1000 of the 13990 open healthcare positions offer remote or hybrid work (334 remote, 666 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
