Deerfield Beach, Florida, United States · On-site
$15/hr–$16/hr
Description Responsible for front desk and technician support to the clients/patients of the store/clinic. Provides support to the Doctor and Office Manager to ensure an excellent patient flow. Resolves internal and exte…
Skills: Customer Service, Insurance Verification, Patient Pretesting, Eyewear Fitting, Contact Lens Ordering
Union County, Florida, United States · On-site
Description Lake Butler Hospital is a Critical Access Hospital providing 24-hour emergency services, inpatient and short-term rehab services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT sca…
Skills: Patient registration, Insurance verification, Financial counseling, Supervision, Medical terminology
Orlando, Florida, United States · On-site
Clinical Research Registered Nurse Department: Operations Employment Type: Full Time Location: CNS - Orlando Reporting To: Susan Angel Description Alcanza is a growing multi-site, multi-phase clinical research company wi…
Skills: Venipuncture, Injections, Infusions, Vital signs, ECG/EKG
Durbin, Florida, United States · On-site
Company Description America’s Best is part of National Vision, one of the largest optical retail companies in the United States. Each location is focused on treating every eye with the attention and expertise they deserv…
Skills: Leadership, Retail management, Sales management, Inventory management, Staffing
Boynton Beach, Florida, United States · On-site
Sign-On Bonus: Up to $25,000 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities an…
Skills: Patient assessment, Technical skills, Communication, Critical thinking, Interpersonal skills
Jacksonville Beach, Florida, United States · On-site
Job DetailsJob Location: Fellowship Cove Marsh Landing - Jacksonville , FL 32250 Maintain the physical integrity of the community at all times, including anticipating, identifying, and correcting all maintenance issues i…
Skills: Maintenance, Preventative maintenance, HVAC, Plumbing, Electrical
Boca Raton, Florida, United States · On-site
$21/hr–$27/hr
Sign-On Bonus: Up to $2,000 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and…
Skills: Supervision, Leadership, Critical thinking, Analytical skills, Verbal communication
Boynton Beach, Florida, United States · On-site
$37/hr–$48/hr
Sign-On Bonus: Up to $25,000 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities an…
Skills: CT procedures, Radiologic technology, Quality imaging, Patient care, Basic Life Support
Boynton Beach, Florida, United States · On-site
Sign-On Bonus: Up to $15,000 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities an…
Skills: Patient assessment, Technical skills, Communication, Critical thinking, Interpersonal skills
Melbourne, Florida, United States · On-site
Job Requirements POSITION SUMMARY To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by performing a variety of technical activities related to patient care, as well as support activit…
Skills: Sterile Field Maintenance, Surgical Instrumentation, Patient Care, CVOR Experience, BLS Certification
Melbourne, Florida, United States · On-site
Job Requirements You may be eligible for a $10,000 hire on bonus or relocation assistance! POSITION SUMMARY: To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship by: Being committed to t…
Skills: Radiologic Technology, Patient Positioning, Radiation Safety, ALARA Principles, Patient Identification
Brevard County, Florida, United States · On-site
Job Requirements POSITION SUMMARY To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by overseeing the medical care given to patients while implementing high standards of care consistent w…
Skills: Patient Care, Phlebotomy, Medication Administration, Sterilization Techniques, Wound Care
Hillsborough County, Florida, United States · On-site
Supporting Polk and Hillsborough Counties The Physician Liaison is responsible for maintaining contact with key customers and interfacing with healthcare providers within the assigned territory. In conjunction with the S…
Skills: Consultative Selling, Healthcare Sales, Public Speaking, Relationship Management, Time Management
Pasco County, Florida, United States · On-site
$85k–$100k/yr
Join our team as a Clinic Manager, where you'll use evidence-based techniques to transform patients’ lives. Your primary responsibilities include evaluating, planning, and administering treatment programs to help patient…
Skills: Clinic Management, Patient Evaluation, Treatment Planning, Budget Management, Referral Generation
Palm Beach County, Florida, United States · On-site
$90k–$110k/yr
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Skills: Orthopedic Rehabilitation, Musculoskeletal Treatment, Patient Evaluation, Evidence-based Treatment Planning, EMR Documentation
Hernando County, Florida, United States · On-site
$46k–$65k/yr
PT Solutions starts with a true love of sports medicine and fuses that passion with science and training to create an unmatched standard of care for athletes. PT Solutions Physical Therapy is a physical therapist and ath…
Skills: Orthopedic Assessments, Treatment Planning, Concussion Counseling, Nutrition Counseling, Mental Health Counseling
Hillsborough County, Florida, United States · On-site
$35/hr–$40/hr
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Skills: Rehabilitative Activities, Patient Relationship Management, Acute Care, Inpatient Rehabilitation, Interdisciplinary Collaboration
Brooksville, Florida, United States · On-site
$80k–$100k/yr
Are you passionate about expanding access to transformative care, leading the way in innovative therapy practices, and pursuing clear, tangible pathways for professional growth and development? At PT Solutions, we’re hir…
Skills: Patient Evaluation, Musculoskeletal Treatment, Evidence-based Treatment Planning, EMR Documentation, Interpersonal Skills
Palm River, Florida, United States · On-site
$43k–$56k/yr
Become a part of our caring community The Medical Assistant is the first contact for patient care. Responsible for administrative tasks in addition to patient care. The Medical Assistant performs varied activities and mo…
Skills: Patient Care, EMR Documentation, Vital Signs, Injections, Diagnostic Testing
Cocoa Beach, Florida, United States · On-site
Job Requirements POSITION SUMMARY To be fully engaged in providing security services to ensure the safety and security of associates, patients, and visitors of Health First facilities. PRIMARY ACCOUNTABILITES Responsible…
Skills: Security Patrols, Emergency Response, Crisis Prevention, Customer Service, Incident Reporting
Deerfield Beach, Florida, United States • On-site
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The role involves providing front desk and technician support to ensure efficient patient flow and high-quality customer service. Responsibilities include verifying insurance, performing pre-tests, assisting with eyewear dispensing, and maintaining clinical records.
Candidates should have one to two years of experience in retail, customer service, or an optical setting. Strong communication, organizational, and computer skills are required to manage diverse patient needs in a fast-paced environment.
Description
Responsible for front desk and technician support to the clients/patients of the store/clinic. Provides support to the Doctor and Office Manager to ensure an excellent patient flow. Resolves internal and external customer concerns raised during the visit in a manner that supports the achievement of a high degree of customer satisfaction overall.
Front Desk
Duties include conveying a commitment to providing unsurpassed Customer Service by performing the following Service Process steps:
· Ensures insurance is properly verified prior to doctor encounter and scanned prior to visit
· Responsible for professionally greeting patients and extending exceptional customer service for a positive client/patient experience
· Answering the phones properly and in a timely manner
· Explaining the process and exam pricing in a transparent way (when asked)
· Checking in and pretesting patients in an efficient and accurate manner
· Taking all necessary information from patients from a front desk/ technician perspective
· Serves as a center of excellence for others with focus
· Handles tasks, such as adjusting or fitting eyewear carefully and correctly
· Responsible for collecting copays; handles payments in accordance with standard operating procedures
· Responsible for properly and accurately dispensing eyewear and contacts
· Responsible for ordering contacts
Technician duties include:
· Assist with patient care and conduct pre-tests for eye examinations
· Gather medical history information from patients
· Explain the testing process to patients, preparing them, and administering tests on visual capabilities
· Keep records, inventory, and notes during examinations
· Maintain and clean examination equipment
· Assist in answering the phone and scheduling appointments, when needed
· Assist with dispensing and performing minor adjustments on eyewear, when needed
· I&R-showing patients how to wear contacts and proper hygiene
Takes personal ownership to achieve personal and store results
Other duties as assigned
Requirements
Typically has the following skills or abilities:
One to two years of experience working in retail, customer service, optical retail store, or related experience
Intermediate computer skills and knowledge
Strong communication skills to be able to work with a diverse client group of all socio-economic backgrounds
Enjoys working as part of a team to support legendary patient care
Enjoys working in a fast-paced environment
Strong organizational skills
Effective verbal and written communication skills
Demonstrated ability to learn, support change management, and assimilate new information quickly
Ability to use independent judgment/discretion for problem-solving and discern when an escalation is necessary on more complex issues or situations to the Office Manager
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
Bilingual (English / Spanish)
Experience or understanding of the healthcare industry or terminology
Previous front desk or technician experience
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.
A VSP Vision Company
iCare Health Solutions is an organized eye care delivery system that specializes in delivering fully-integrated networks of optometric and ophthalmic professionals. Our solution optimizes quality outcomes, reduces health care cost as well as the overall improvement of patient satisfaction. Our distinguished community of eye care providers share the same philosophy of delivering cost-effective and holistic patient-centered care. Our program utilizes a powerful technology-driven infrastructure supported with simple and effective benefit management services to support integrated eyecare delivery. Through the support of clinical guidelines, standardized patient pathways, and continual investment in technology, our program enables its community eye care providers to focus on providing the most appropriate level of care by the right specialist at the right time.
Offices: 215 N. Howard Ave, Tampa, Florida 33606, US · 7352 N.W. 34th Street, Miami, FLORIDA 33122, US
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