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$5k–$8k/mo
Full-time
associate degree, bachelor degree
Cost Of Living Adjustments, Public Service Loan Forgiveness Program Eligibility, Annual Salary Increases, Employee Resource Group Communities
Posted 1d ago
Apply by Aug 11
~40 hrs/week
Responsibilities
Conduct full-time screening of adult abuse complaints via the SAFEline hotline to triage calls and make screening determinations. Assign investigations to local offices and provide referrals and technical consultation to community partners.
Requirements
Requires a bachelor's degree with two years of human service/investigative experience, or an equivalent combination of associate degree and experience. Candidates must have at least one year of APS screening experience and proficiency with the Centralized Abuse Management (CAM) system.
Full job description
Initial Posting Date:
07/27/2026
Application Deadline:
08/10/2026
Agency:
Department of Human Services
Salary Range:
$4,954 - $7592
Position Type:
Employee
Position Title:
Safe Line APSS (Adult Protective Service Specialist)
Location: Hybrid (primarily remote with required in-person meeting(s) in Salem a few times per year)
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
This position is currently eligible for a 5% lead work differential.
OPPORTUNITY AWAITS!
The Central Adult Protective Services Program is seeking two (2) experienced, self-directed Adult Protective Service Specialist Screeners for the SAFEline abuse hotline. These positions require a high level of autonomy and responsibility.
SUMMARY OF DUTIES:
In this position, you will conduct full-time screening of adult abuse complaints through the SAFEline hotline. APS Screeners triage all calls, provide referrals, make screening determinations and assign investigations to local offices.
This Adult Protective Services Specialist (APSS) role fulfills an integral role in expanding the SAFEline screening system for Oregon’s Aging and People with Disabilities, Adult Protective Services program by screening reports of abuse/neglect, offering technical consultation, assigning abuse/neglect investigations, and coordinating with local offices and community partners.
Primary duties: Screening, triage, referrals and investigation assignment.
Conducts APS Screenings by phone with individuals reporting adult abuse.
Applies Adult Protective Services Oregon Administrative Rules, Policies, Statutes and best practices to determine screening outcome
Consistently captures all intake information in the Centralized Abuse Management (CAM) system
Utilizes Oregon Access, e-courts, ONE, and other related programs to obtain preliminary information
Makes referrals to relevant agencies, supports and services
Participates in regularly scheduled team meetings, trainings, and serves as an active team member in team-building activities
WORKING CONDITIONS
This position is hybrid. This position is scheduled Monday through Friday, 8:00 am to 5:00 pm.
Infrequent statewide travel required for engagement with local offices and community partners or team and supervisory meetings; all of which could require an overnight stay. Position requires a valid driver’s license and an acceptable driving record.
Frequent exposure to sensitive and confidential information and evidence such as reports and photographs regarding the abuse and neglect of vulnerable adults.
May be subjected to verbal abuse and assaultive threats made by angry and hostile individuals.
Position involves a rigorous volume of workload that requires the ability to coordinate responsibilities for multiple field offices at one time; each with a level of activity that can be unpredictable and fast paced. Ability to work in an area with moderate noise levels with multiple distractions and maintain good working relationships with other employees. Subject to interruptions via telephone, email and video conferencing system. Requires daily computer use and period of sitting in a general office environment or remote office location.
MINIMUM QUALIFICATIONS:
A bachelor's degree in the human, social, behavioral or criminal sciences AND two years human service, law enforcement or investigative experience.
Three years professional level experience related to the position may substitute for the bachelor's degree.
OR
An associate degree in the human, social, behavioral or criminal sciences AND four years human service, law enforcement or investigative experience.
Eighteen (18) months professional level experience related to the position may substitute for the Associate.
ESSENTIAL ATTRIBUTES:
Minimum 1 year of Adult Protective Service Specialist screening experience (APD or AAA).
Strong working knowledge and application of Oregon Adult Protective Services statutes, rules, policies and best practices.
Strong working knowledge of the Centralized Abuse Management System, including direct experience entering screenings into CAM.
Demonstrated, professional communication skills, oral and written.
Collaborative approach to problem solving.
Ability to work effectively with a high level of independence.
ATTENTION ALL CANDIDATES!
A cover letter is required addressing each of the essential attributes. Please make sure your application materials, resume or job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your cover letter and resume may be uploaded in the Resume/CV field on the online application.
If you are a finalist, you will need to provide 3 professional references including one from your current supervisor, a previous supervisor and one additional professional reference. Please ensure your references are still willing and available to provide a reference in a timely manner. Please do not submit references until requested.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
BACKGROUND CHECKS and REQUIREMENTS
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
CONTACT INFORMATION
We invite you to contact ADA.DHS@dhsoha.state.or.us for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
The recruiter for this position is Jennifer Moisa. If you contact the recruiter, please include the job requisition (REQ) number listed at the top of this job post.
Our goal is for youth who leave OYA to go on to lead productive crime-free lives.
Industry
Government Administration
Company size
1,001-5,000 employees
Founded
1995
Headquarters
Salem, Oregon
LinkedIn followers
2,294
Oregon Youth Authority is the state's juvenile justice agency, reducing victimization by helping at-risk young people lead productive, crime-free lives.
OYA runs five youth correctional facilities, four youth transition facilities, and 25 parole and probation offices across the state, with a central administration office in Salem, Oregon. We serve approximately 1,500 youth ages 12 through 24 who commit crimes prior to their 18th birthday.
The mission of OYA is to protect the public and reduce crime by holding youth offenders accountable and providing opportunities for reformation in safe environments. We are guided by four core values:
• Integrity
• Professionalism
• Accountability
• Respect
For more information, including our terms of use, please visit our blog at www.insideoya.com or our official website at www.oregon.gov/OYA.
Offices: 530 Center St. NE, Suite 500, Salem, Oregon 97301-3777, US
How many Government & Public Sector jobs are open in Salem, OR right now?
There are currently 128 open government & public sector positions in Salem, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Government & Public Sector roles in Salem, OR?
Companies currently hiring include Oregon Youth Authority, Mid-Willamette Valley Community Action Agency, Allied Universal, RESOURCE CONNECTIONS OF OREGON, Elior Collegiate Dining, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Government & Public Sector jobs in Salem, OR?
Yes — 54 of the 128 open government & public sector positions offer remote or hybrid work (3 remote, 51 hybrid).
How do I apply for Government & Public Sector jobs in Salem, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.