Newcastle upon Tyne, England, United Kingdom · Hybrid
$133k–$137k/yr
Senior
Shape digital solutions that create lasting community impact Permanent ongoing full-time opportunity NSW office locations: Parramatta, Orange or Newcastle with flexible working supported Salary relative to experience, an…
Skills: Business analysis, Stakeholder engagement, Requirements elicitation, Workshop facilitation, Business case development
Newcastle upon Tyne, England, United Kingdom · Hybrid
$117k–$129k/yr
Mid level
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Newcastle upon Tyne, England, United Kingdom · Hybrid
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Agile Business Analyst - Consultant/Senior Consultant - Digital Excellence
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Newcastle upon Tyne, England, United Kingdom · Hybrid
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Newcastle upon Tyne, England, United Kingdom · Hybrid
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Senior User Researcher (SC Cleared & Eligible) - Senior Consultant - Digital Excellence
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$133k–$137k/yr
Full-time
professional certificate
Flexible working arrangements, Superannuation, Professional development opportunities
Posted 8d ago
~40 hrs/week
Responsibilities
You will collaborate with business stakeholders to shape and deliver digital products that improve government service interactions. This involves facilitating workshops, gathering requirements, and developing business cases to drive meaningful community outcomes.
Requirements
The role requires demonstrated experience in business analysis, including requirements elicitation and the use of project management tools like Jira. Candidates should possess strong stakeholder engagement skills and are highly regarded if they hold Pega or business analysis certifications.
Full job description
Shape digital solutions that create lasting community impact
Permanent ongoing full-time opportunity
NSW office locations: Parramatta, Orange or Newcastle with flexible working supported
Salary relative to experience, and ranges from $133,348 to $137,098 + super
In this role you will
Working closely with business stakeholders, you'll help shape and deliver digital products and services that improve how people interact with government. You'll uncover business needs, facilitate workshops and translate ideas into clear requirements, business cases and Statements of Work that drive meaningful outcomes.
This is a great opportunity to influence digital transformation across a diverse portfolio of initiatives. You'll balance multiple priorities, solve complex business challenges and partner with technical teams to ensure solutions are delivered effectively and create real value for the communities we serve.
Excellent verbal and written communication skills with the ability to facilitate workshops, gather requirements and communicate complex information to a range of stakeholders.
Outstanding stakeholder engagement skills with a proven ability to build trusted relationships, achieve alignment and influence outcomes across diverse stakeholder groups.
Strong problem-solving abilities with the capability to analyse complex business challenges, identify opportunities for improvement and develop practical solutions.
Solid time management and organisational skills with the ability to manage competing priorities, balance multiple initiatives and deliver quality outcomes within agreed timeframes.
Key knowledge and experience
Demonstrated experience in a similar role and knowledge of requirements elicitation and development of business and functional requirements.
Advanced facilitation and workshop skills.
Strong knowledge of business analysis frameworks, tools and methodologies and the ability to apply them within digital delivery environments.
Working knowledge of project management and collaboration tools, such as JIRA.
Prior experience in Pega advantageous
Business Analysis and Pega certifications such as Certified Pega Business Architect and Certified Business Analysis Professional (CBAP) highly regarded
About us
At the Department of Planning, Housing and Infrastructure (DPHI), you could shape your world while helping us shape the future of NSW. Together, we create vibrant communities, places and precincts, and manage land, assets and property.
Join our team and shape your world in a workplace that empowers you to do your best work and build a meaningful career. In this role, you’ll help shape lives and communities across NSW while growing your own career, supported by flexible work options, impactful projects and a collaborative, diverse team. As a high-performing and inclusive organisation that reflects the communities we serve, we value your lived experience and cultural knowledge, and we are committed to helping you thrive through flexible arrangements, workplace adjustments and a culture where everyone feels supported, connected and belongs.
Apply now
Apply today with your CV and cover letter.
Applications close 11:55pm Tuesday 18 August 2026
For more information regarding the role, please contact Waqas Khan, Principal Business Analyst at [email protected]
A talent pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.
We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via [email protected] or (02) 63637676 - HR Support, option 2, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.
Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident or hold a valid Australian working Visa for the duration of the appointment. This role is subject to standard pre-employment checks, including a criminal record check.
Related keywords
Business AnalystDigital TransformationStakeholder EngagementRequirements ElicitationBusiness CaseStatements of WorkJiraPegaCertified Pega Business ArchitectCertified Business Analysis ProfessionalCBAPProject ManagementGovernmentPublic SectorDigital DeliveryWorkshop Facilitation
About NSW Department of Climate Change, Energy, the Environment and Water
Ensuring a sustainable NSW through climate change & energy action, water management, environment & heritage conservation
Industry
Government Administration
Company size
501-1,000 employees
Founded
2024
Headquarters
Parramatta, NSW
LinkedIn followers
37,966
Thriving environments and communities, for every generation 🌎🌿⚡️🐨
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How many Government & Public Sector jobs are open in Newcastle upon Tyne, United Kingdom right now?
There are currently 88 open government & public sector positions in Newcastle upon Tyne, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Government & Public Sector roles in Newcastle upon Tyne, United Kingdom?
Companies currently hiring include Scrumconnect Consulting, Capgemini, NSW Department of Climate Change, Energy, the Environment and Water, Version 1, DAC Beachcroft, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Government & Public Sector jobs in Newcastle upon Tyne, United Kingdom?
Yes — 62 of the 88 open government & public sector positions offer remote or hybrid work (9 remote, 53 hybrid).
How do I apply for Government & Public Sector jobs in Newcastle upon Tyne, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.