Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.* **This po…
Skills: Customer Service, Communications, Organizational Skills, Data Processing, Record Maintenance
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.* **This po…
Skills: Customer Service, Communications, Organizational Skills, Data Processing, Record Maintenance
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.* **This po…
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Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities f…
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Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities f…
Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities f…
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Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities f…
Job Description Division/Program Summary Description: The Bureau of Operations is responsible for Citywide management of the District Health facilities in all five boroughs which comprise over 300,000 square footages of …
THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly a…
Our Mission Rebuild how the world works, to make institutions work better for the people they serve. About Brain Co. Brain Co. builds AI-native operating systems for large, regulated institutions. Each system is built fo…
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Description Title: Care Coordination Outreach Engagement Specialist Department: Health Care Coordination Reports To: Director Location: 56 Bay Street, Staten Island, NY Position Status: Full-Time FLSA Status: Non-Exempt …
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BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our wo…
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$38k–$45k/yr
Full-time
high school
Posted 53d ago
~40 hrs/week
Responsibilities
The representative will review and process license applications while providing high-volume customer service via phone and in person. They are also responsible for maintaining accurate records and assisting applicants with interagency communications to resolve licensing issues.
Requirements
Candidates must have a high school diploma or equivalent and one year of satisfactory clerical experience. Additionally, keyboard familiarity with a minimum typing speed of 100 keystrokes per minute is required.
Full job description
Job Description
Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.
This position may be eligible for remote work for up to 2 days per week pursuant to the Flexible Work Pilot Program.
The NYC Department of Consumer and Worker Protection (DCWP) is the nation’s leading municipal enforcement agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices that violate their rights as consumers and workers. This includes pioneering cutting-edge protections, such as the City’s Consumer Protection Law, Protected Time Off Law, Fair Workweek Law, and Delivery Worker Laws, including the Minimum Pay Rate for delivery workers. Through licensing more than 45,000 businesses in over 45 industries, DCWP ensures fair competition and a level playing field for responsible small businesses that are integral to New York City’s vibrant communities. DCWP also provides essential services such as free tax preparation and financial counseling to ensure New Yorkers keep more of what they earn and can plan for their futures. DCWP is committed to making sure New York City is a fairer, more affordable place to live. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube. DCWP’s Licensing Division is seeking a Customer Service Representative with strong customer service, communications, and organizational skills. The prospective candidate will be responsible for the following tasks:
- Review and process applications in all DOHMH license applications and all relevant information. - Under supervision, perform clerical work including routine data processing functions, recording, researching, checking and maintaining records and furnishing information to licensing applicants. - Check records for accuracy of information and for conformity with established policy and procedures. - Perform ordinary mathematical computations while accepting and processing payments. - Provide high-volume customer service to licensing applicants in person and via phone. - Assist applicants with outreach to other city agencies, as well as interagency communication to help resolve issues pertaining to their license. - Answer telephone calls, emails and written correspondence and communicate applicant information. - Attend seminars, meetings and/or trainings. - All relevant and related Licensing tasks as assigned when needed - Follow all division and agency policies and procedures.
CLERICAL ASSOCIATE - 10251
Qualifications
Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Agency: CONSUMER AND WORKER PROTECTION
Job Category: Constituent Services & Community Programs
Salary Band: $40,000 to $50,000
Compensation: USD 38173 - USD 45149
Related keywords
Civil ServiceLicensingConstituent ServicesClerical AssociateData EntryPublic SectorConsumer ProtectionRegulatory ComplianceAdministrative Support
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,024
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
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How much do Government & Public Sector jobs in New York, NY pay?
Based on 3656 listings with disclosed salaries, most government & public sector jobs in New York, NY pay between $47k–$125k per year. Individual offers vary with seniority, company size, and specialization.
How many Government & Public Sector jobs are open in New York, NY right now?
There are currently 4,571 open government & public sector positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Government & Public Sector roles in New York, NY?
Companies currently hiring include New York City Housing Authority (NYCHA), Allied Universal, Breaking Ground (NYC Permanent Supportive Housing), Physician Affiliate Group of New York, P.C. (PAGNY), Bowery Residents' Committee, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Government & Public Sector jobs in New York, NY?
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How do I apply for Government & Public Sector jobs in New York, NY?
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