Chicago, Illinois, United States · Hybrid
$26/hr–$26/hr
Job DetailsJob Location: Greater Chicago Food Depository - Chicago, IL 60632Education Level: NoneSalary Range: $26.00 - $26.00 HourlyJob Shift: DayGeneral Description: The Food Depository’s Benefits Enrollment Spec…
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Chicago, Illinois, United States · On-site
$88k–$155k/yr
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
$118k–$130k/yr
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Chicago, Illinois, United States · On-site
$22/hr–$25/hr
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Chicago, Illinois, United States · On-site
$7k–$10k/mo
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
$330k–$440k/yr
CompanyFederal Reserve Bank of New York When you work at the New York Fed, you have the opportunity to make an impact in our communities and across the nation. Our mission-driven, curious, and dedicated colleagues apply …
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · Remote Solely
$60/hr–$68/hr
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · Hybrid
$90k–$115k/yr
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Chicago, Illinois, United States • Hybrid
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The specialist connects neighbors with SNAP, Medicaid, and WIC benefits through pre-screening, application assistance, and education. They also train partner agencies on benefit policies and collaborate with the Manager of Public Benefits to increase enrollment strategies.
Requires 2+ years of professional direct service experience and proficiency in MS Office, with a preference for experience in public benefit programs. Candidates must have a car, driver's license, valid insurance, and preferably fluency in Polish or Chinese.
Job DetailsJob Location: Greater Chicago Food Depository - Chicago, IL 60632Education Level: NoneSalary Range: $26.00 - $26.00 HourlyJob Shift: DayGeneral Description:
The Food Depository’s Benefits Enrollment Specialist primary responsibility is connecting neighbors with Supplemental Nutrition Assistance Program (SNAP) as well as educating and connecting neighbors to other critical resources, including Medicaid and Special Supplemental Nutrition Program for Women, Infants, and Children Women (WIC). Activities include pre-screening for eligibility, application assistance, information dissemination, training, referral support, data tracking. This position will educate neighbors and providers on public benefits eligibility, policy and support the application process over the phone and in-person. The Benefits Enrollment Specialist will train partners on SNAP and Medicaid policy and the application process.
This position will collaborate with the Manager of Public Benefits, other departments and external partners to develop and implement strategies that increase enrollment in critical safety benefits.
Assist neighbors over the phone and in person at partner locations throughout Cook County with completing SNAP and Medicaid applications.
Provide education to neighbors about the programs they may be eligible for and the follow-up with the support needed to successfully enroll.
Provide administrative support for the submission of benefits applications and supporting documentation.
Provide case application support for neighbors as needed and inquire with Illinois Department of Human services (IDHS) about client’s applications as needed.
Maintain accurate case files and client records.
Track the number of applications, case management requests, events, and partner interactions.
Share neighbor's trends such as enrollment barriers, stories, case management needs so other departments can identify potential policy solutions and raise their voices in advocacy.
Connect, screen and refer neighbors to other stabilizing resources and services, such as WIC, Medicaid, emergency financial assistance, food pantries, and employment services.
Develop and maintain relationships with IDHS offices.
Develop in-depth knowledge of SNAP and Medicaid programs and other programs as assigned and stay informed about policy and procedure changes.
Participate in internal meetings at the Food Depository, as well as meetings at IDHS offices related to local SNAP and Medicaid program developments and issues.
Ensure that outreach activities are tracked and recorded as needed for program evaluation and reporting to funding agencies.
Provide training and technical assistance to partner sites – may include training on SNAP, WIC, Medicaid and case management.
Develop training and presentation materials for partner agencies.
Provide presentations to neighbors and/or partner agencies.
Schedule in-person enrollment opportunities as assigned and in alignment with other departments.
Collaborate with other departments to stay up to date on public benefit policy changes, identify potential events and partners.
Demonstrate willingness and ability to work with challenging callers.
Respect and maintain client confidentiality.
QualificationsQualifications
2+ years of professional experience providing direct service to individuals and families.
Experience with public benefit programs and their respective application processes is preferred.
Familiarity with Chicago North/Northwest or South/Southwest. History of living or working in these neighborhoods.
Competitive candidates will have strong interpersonal skills, excellent project management, and good organizational abilities.
Fluency in Polish or Chinese (Mandarin or Cantonese) is preferred.
Proficient in MS Office applications.
Must have a car, driver’s license and valid insurance
Interacts with Food Depository staff, donors, vendors, member agencies, general public.
Hybrid work environment – minimum 3 days in office. Occasional weekend or evenings required based on community events scheduled
In-person enrollment event at community locations throughout Cook County.
Typical office environment, as well as out of office events.
Some exposure to warehouse environment.
Travel within the city of Chicago and Cook County suburbs required. Personal vehicle is required.
Benefits
• Health, dental, and vision insurance coverage
• Employer-paid life and disability insurance
• Employee Assistance Program
• 403(b) retirement plan with employer contribution
• Generous paid time off
• Parental leave
• On-site gym
• $3,000 annual employer-paid ThrivePass lifestyle and wellness benefit program
• $250 employee referral bonus
Together, we can end hunger
The Greater Chicago Food Depository, Chicago’s food bank, believes a healthy community starts with food. We are at the center of a network of more than 800 partner organizations and programs – food pantries, soup kitchens, shelters, mobile distributions and other partners – working to bring food, dignity and hope to our neighbors across Chicago and Cook County. The Food Depository addresses the root causes of hunger with job training, advocacy and other innovative solutions. We are a proud member of Feeding America – the national network of food banks. By working to help those most in need go from hungry to hopeful, we truly become a Greater Chicago. Learn more at chicagosfoodbank.org
Offices: 4100 W. Ann Lurie Place, Chicago, IL 60632, US
There are currently 2,187 open government & public sector positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
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