Washington, District of Columbia, United States · On-site
$83k–$149k/yr
Looking for an opportunity to make an impact? At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribut…
Skills: IT Service Management, Team Leadership, ServiceNow, Incident Management, Problem Management
District of Columbia, United States · Hybrid
$150k–$195k/yr
Connexus Hub is seeking a Program Manager to lead delivery of IT support services (network engineering, Microsoft cloud, cybersecurity, and service desk) for a federal client in Washington, DC, including program manageme…
Skills: Program Management, IT Support Services, Network Engineering, Microsoft Cloud, Cybersecurity
District of Columbia, United States · Hybrid
$113k–$147k/yr
Your success is a train ride away! As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety…
Skills: Internal Communications, Corporate Communications, Strategic Planning, Executive Counseling, Content Creation
Washington, District of Columbia, United States · On-site
$74k–$155k/yr
Job Title: Lead Technical Writer Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Tr…
Skills: Technical Writing, Team Leadership, Mentoring, SOP Development, CONOPS
Washington, District of Columbia, United States · On-site
$71k–$149k/yr
Job Title: Supervisory Paralegal Job Category: Legal Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity…
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Washington, District of Columbia, United States · On-site
$104k–$218k/yr
Job Title: Storage Services Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Conti…
Skills: Storage Administration, Team Leadership, SAN, NAS, Cloud Storage
Washington, District of Columbia, United States · Hybrid
$113k–$161k/yr
*****THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP***** To be considered for this position, applications and resumes are accepted only through our careers site by directly applying to the posted job. We do not accep…
Skills: Regulatory Analysis, Regulatory Advocacy, Policy Monitoring, Stakeholder Management, Technical Writing
Washington, District of Columbia, United States · Hybrid
$200k–$250k/yr
Reports to: President and CEO Location: Washington D.C. This is a hybrid workplace, with Mondays and Wednesdays in the office and three days remote, as well as the occasional need to work in person for events and special…
Skills: Strategic Partnerships, Government Affairs, People Management, Advocacy Strategy, Stakeholder Engagement
District of Columbia, United States · Hybrid
$66k–$71k/yr
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Skills: General Ledger Maintenance, Journal Entry Preparation, Account Reconciliation, US GAAP, Nonprofit Accounting
Washington, District of Columbia, United States · Remote OK
$88k–$130k/yr
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aec…
Skills: FAR Compliance, DFARS Compliance, Internal Controls, DCAA Audit Support, DCMA Audit Support
District of Columbia, United States · Hybrid
$139k–$157k/yr
Who are we? Malala Fund is working for a world where all girls can learn and lead. Malala Fund advocates for resources and policy changes needed to give all girls a secondary education, invests in local education leaders…
Skills: Global Policy, Advocacy Strategy, Education Financing, Debt Justice, Strategic Leadership
Washington, District of Columbia, United States · Remote Solely
$120k–$140k/yr
Job Title: Director of Finance Department: Finance/Operations Reports To: Chief People and Operations Officer Salary: $120,000 to $140,000 Work Location: Remote Travel: Up to 15% Make an Impact in This Role The Director …
Skills: Financial Strategy, Multi-Year Planning, Budgeting, Financial Forecasting, Nonprofit Financial Management
San Diego, California, United States · Hybrid
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aec…
Skills: Cost Accounting, FAR Compliance, DFARS Compliance, CAS Compliance, Incurred Cost Submissions
District of Columbia, United States · On-site
$150k–$175k/yr
Overview AMERICAN SYSTEMS, a 100% employee-owned company, is seeking a talented SharePoint Administrator to manage and maintain three on-premises SharePoint farms and lead the upgrade of our current SharePoint environmen…
Skills: SharePoint Administration, SharePoint Architecture, Farm Administration, Migration Planning, VMware vSphere
Washington, District of Columbia, United States · On-site
$104k–$150k/yr
Company Description Since our founding in 1961, WWF has been committed to protecting nature and its resources. We understand that nature is our planet’s greatest asset, intrinsically linked to human survival — and that i…
Skills: Project Finance for Permanence, Conservation Finance, Natural Resource Economics, Stakeholder Management, Program Management
Washington, District of Columbia, United States · On-site
Olgoonik is an Equal Opportunity Employer Overview: The Travel Support Specialist II reports to the organization’s Division Chief and is responsible for coordinating and creating travel authorizations all personnel…
Skills: Travel Coordination, Federal Travel Regulations, E2 Solutions, Budget Preparation, Visa Processing
District of Columbia, United States · Remote OK
Overview Parachute Systems – Subject Matter Expert LOCATION: Hybrid JOB STATUS: Full-time CLEARANCE: BI investigation CERTIFICATION: N/A TRAVEL: Limited; as needed Must be US citizen Astrion is seeking a Subject Ma…
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District of Columbia, United States · On-site
This role directly supports the Defense Intelligence Agency (DIA) mission by enhancing enterprise knowledge sharing, data accessibility, and collaboration across classified domains. The SharePoint / Knowledge Management …
Skills: SharePoint Development, Knowledge Management, Power Automate, Power Apps, JSON
District of Columbia, United States · On-site
$23/hr–$25/hr
Description Miriam's Kitchen | Washington, D.C. | Reports to: Operations Manager | FLSA Status: Non-Exempt | Shifts: Various | Hourly Rate: $23-$25 | Multiple Openings Available ABOUT MIRIAM'S KITCHEN Miriam's Kitchen (M…
Skills: Crisis De-escalation, Conflict Resolution, Care Coordination, HMIS Documentation, Incident Reporting
Washington, District of Columbia, United States · On-site
At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. At i360technologies, we deliver business consulting and technology solutions that support the mis…
Skills: Oracle E-Business Suite, Oracle Federal Financials, PL/SQL, SQL, RICEW Development
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Lead a team of 10-15 Deskside Support technicians providing Tier-2 and Tier-3 IT services for the Department of Justice. Manage service delivery, track ticket metrics via ServiceNow, and interface with federal customers to ensure high-quality IT support.
Requires a Bachelor's degree with 5+ years of experience or a Master's with 3+ years, plus prior leadership experience in IT operations. Must be a U.S. citizen capable of obtaining a public trust security clearance.
Looking for an opportunity to make an impact?
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
If this sounds like the kind of environment where you can thrive, keep reading!
The Digital Modernization Sector brings together our digital transformation and IT programs, allowing us to better serve our customers through scale and repeatability.
(Group Profile/Link to Group page) - https://www.leidos.com/capabilities/digital-modernization
Your Next Great Adventure Awaits!
Leidos has an opening for a Deskside Support Manager on the ESA V program. ESA V is an IT Services program supporting the Department of Justice. The program provides a range of IT services, including help desk, desk side support, Windows workstation engineering and maintenance, ServiceNow ITSM, Active Directory services, and video conferencing, among others.
If this sounds like the kind of environment where you can thrive, keep reading!
Ensuring the successful delivery of Desk Side Support services to a Federal customer within the Department of Justice.
Performing at the customer site in Washington, DC, the Deskside Support Manager will interface daily with Federal customers up to and including political appointees to ensure that they are receiving the best possible IT services.
Leading a team of 10-15 Deskside Support technicians that supports a wide range of customers across two facilities in the Washington DC area, and three remote field locations. The Desk Side team is responsible for providing Tier-2 and Tier-3 end-user services and technical support, and acts as a vital link between our off-site Tier-1 Service Desk and our System Engineering and Operations groups.
The Deskside Support Manager may travel between two sites within the local Washington, DC, area to interface with customers and to manage the staff.
In addition to direct supervision of the desk side staff, the individual selected for this position will be responsible for interfacing with the Tier 1 Service Desk management staff located off site to ensure seamless handoffs between the Service Desk agents and the onsite staff. Additionally, this person is expected to manage escalation and hand-off to system operations, system engineering, and management teams while ensuring successful delivery and closure under established Service Level Agreements (SLAs).
Ensure the accuracy and completeness of ticket data, including categorization, prioritization, and resolution details as well as Spearhead the creation and maintenance of a robust knowledge base, documenting best practices, troubleshooting procedures, and common solutions.
Identify opportunities to streamline service desk workflows, implement automation tools, and leverage emerging technologies to enhance efficiency and productivity.
Establish a meeting rhythm with the customer End-User Service lead on a weekly basis at the minimum. Customer collaboration and escalations to keep the Federal lead aware and position the customer to make decisions.
Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request tickets to closure.
Must provide timely responses to the customer and Leidos email data calls and requests.
Responsible for hiring, employee recognition, and overall team performance.
Addresses employee performance concerns and engages the Leidos PM when required.
Bachelor’s Degree and 5+ years of prior relevant experience OR Masters with 3+ years of prior relevant experience. Additional years of relevant experience maybe considered and/or accepted in lieu of degree.
Prior Leadership experience.
A strong IT services background, with past experience providing day-to-day IT services both as an individual contributor and as a leader.
A thorough understanding of how to manage a team of technicians supporting multiple diverse end-user systems while meeting Service Level delivery targets.
Excellent written and verbal communications skills.
Ability to multitask and function in a quick-paced environment.
Experience leading organizations performing IT Operations.
Strong experience with service, incident, and problem management.
Demonstrated experience with a modern service ticketing system such as ServiceNow.
Ability to obtain and maintain a public trust security clearance.
U.S. Citizen.
Above all, this person must have a customer-first attitude and be willing to go the extra mile to make sure the services delivered are provided with the highest possible quality levels and under an appropriate sense of urgency.
Past experience with the Department of Justice.
Experience supporting organizations involved in litigation.
ITIL certification.
Please Note: The program budget salary for this role could fall anywhere between $100,000 to $110,000 with a slight wiggle room (no guarantees) based on relevant experience and assessment. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos is growing! Connect with us on LinkedIn and Facebook.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
An industry & technology leader serving government & commercial customers with smarter, more efficient innovations
Leidos is an industry and technology leader serving government & commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $17.2 billion for the fiscal year ended January 2, 2026. Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®. Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos. Your most important work is ahead, visit careers.leidos.com for our latest opportunities.
Offices: 1750 Presidents St, Reston, Virginia 20190, US · 11955 Freedom Drive, Reston, VA 20190, US · 1145 N 2nd St, Leavenworth, KS 66048, US · 9600 Great Hills Trail, Austin, TX 78759, US · 221 3rd St, Newport, RI 02840, US
Based on 3412 listings with disclosed salaries, most government & public sector jobs in District of Columbia pay between $80k–$200k per year. Individual offers vary with seniority, company size, and specialization.
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