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The Senior Program Officer manages a portfolio of WBG Academy programs to embed knowledge and learning within operational development outcomes. The role involves co-designing learning journeys with technical teams and integrating capacity development across various WBG instruments.
Requires 8-12 years of professional experience in program management or capacity development, with mandatory operational experience in the World Bank Group or similar institutions. Candidates must possess strong analytical skills and the ability to work effectively in multi-cultural, matrixed environments.
Senior Program Officer
| Job #: | req37449 |
| Organization: | World Bank Group |
| Sector: | Knowledge Management |
| Grade: | GG |
| Term Duration: | 3 years 0 months |
| Recruitment Type: | International Recruitment |
| Location: | Washington, DC,United States |
| Required Language(s): | English |
| Closing Date: | 7/21/2026 (MM/DD/YYYY) at 11:59pm UTC |
Description
The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org.
About the World Bank Group Academy: The World Bank Group Academy provides capacity development and training to policymakers and development practitioners to help them design and implement effective social and economic policies that reduce poverty and boost shared prosperity on a livable planet. In doing so, the Academy aims to help build a cadre of development leaders and practitioners in WBG client countries. The Academy was established in June 2024 and serves as a unified platform for the World Bank, IFC and MIGA to foster capacity in client countries. Content design, instruction, and delivery are led by technical experts in the global practices and regions at the World Bank Group.
The WBG Academy is seeking a skilled professional with background in knowledge, learning, change management, communication and capacity building to help build out the vision laid out in the Knowledge Compact. The ideal candidate will have strong program administration skills, experience with coordinating in-person, hybrid, and e-learning events, experience in capacity building, knowledge of the World Bank Group learning and knowledge management tools and technologies, knowledge of the WBG policies and procedures, user research, and digital product development. Strong communication skills and a proven track-record of successful cross-team collaboration are essential. This role is flexible and will evolve as the team expands, requiring adaptability and strategic foresight to shape the position and contribute to the department's growth.
Duties and Responsibilities:
Selection Criteria
A. Experience
• 8 - 12 years of relevant professional experience in program/project management, operations, or capacity development.
• Demonstrated experience managing complex program or project portfolios.
• Operational experience in the World Bank Group or similar institutions is required; field experience strongly preferred. Experience in FCV contexts an asset.
• Experience working with both public and private sector clients.
B. Technical and Functional Skills
• Strong program management skills, including planning, coordination, and delivery.
• Experience in designing or supporting capacity development or learning programs is highly desirable.
• Strong analytical skills, with ability to translate program data into actionable insights.
• Ability to work across sectors and integrate knowledge into operational contexts.
C. Behavioral Competencies
• Excellent Team member, communication and stakeholder engagement skills.
• Ability to work across organizational boundaries and influence diverse teams.
• Strong client orientation and results focus.
• Proven ability to work in multi-cultural, matrixed environments.
• Familiarity with WBG operational processes, instruments, and corporate systems.
• Understanding of results frameworks and monitoring approaches.
1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.
World Bank Group Core Competencies
The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.
We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.
Learn more about working at the World Bank and IFC including our values and inspiring stories.
The World Bank is a vital source of financial and technical assistance to developing countries around the world. Our vision is to create a world free of poverty on a livable planet. We are not a bank in the common sense; we are made up of two unique development institutions owned by 189 member countries: the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). Each institution plays a different but collaborative role in advancing the vision of inclusive and sustainable globalization. The IBRD aims to reduce poverty in middle-income and creditworthy poorer countries, while IDA focuses on the world's poorest countries. Their work is complemented by that of the International Finance Corporation (IFC), Multilateral Investment Guarantee Agency (MIGA) and the International Centre for the Settlement of Investment Disputes (ICSID). Together, we provide low-interest loans, interest-free credits and grants to developing countries for a wide array of purposes that include investments in education, health, public administration, infrastructure, financial and private sector development, agriculture and environmental and natural resource management.
Offices: 1818 H Street, NW, Washington, DC 20433, US
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