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Skills: Guest Relations, Team Leadership, Complaint Resolution, Property Management System, Housekeeping Management
Singapore, Singapore · On-site
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Singapore, Singapore · On-site
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities • Maintain complete knowle…
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Singapore, Singapore · On-site
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Singapore, Singapore · On-site
About Us Established over a hundred years ago, Takasago is a global leading company in the flavour and fragrance industry, having developed flavours and fragrances for some of the world’s most successful manufacturers of…
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Singapore, Singapore · On-site
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities • Provide fast, friendly, …
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Singapore, Singapore · On-site
WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Maintain strong knowledge …
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Singapore, Singapore · On-site
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Singapore, Singapore · On-site
Asian School of the Environment Nanyang Technological University, Singapore Adjunct Associate Professor ASE, in collaboration with CoHASS, invites applications for an Adjunct Associate Professor position at NTU. The appo…
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Singapore, Singapore · On-site
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Marriott International Hotels, Inc.Singapore, Singapore · On-site
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Tim HortonsSingapore, Singapore · On-site
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Singapore, Singapore · On-site
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Tim HortonsSingapore, Singapore · On-site
Join Tim Hortons as a Barista and be part of our exciting brand expansion in Singapore! Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, that offers premium coffee blends, freshly baked goods and sandwiche…
Skills: Beverage Preparation, Customer Service, Food Handling, Communication Skills, Teamwork
Tim HortonsSingapore, Singapore · On-site
Join Tim Hortons as a Barista and be part of our exciting brand expansion in Singapore! Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, that offers premium coffee blends, freshly baked goods and sandwiche…
Skills: Beverage Preparation, Customer Service, Food Handling, Communication Skills, Teamwork
Tim HortonsSingapore, Singapore · On-site
Join Tim Hortons as a Barista and be part of our exciting brand expansion in Singapore! Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, that offers premium coffee blends, freshly baked goods and sandwiche…
Skills: Beverage Preparation, Customer Service, Food Handling, Communication Skills, Teamwork
Tim HortonsSingapore, Singapore · On-site
Join Tim Hortons as a Barista and be part of our exciting brand expansion in Singapore! Tim Hortons (Tims) is a beloved Canadian brand founded in 1964, that offers premium coffee blends, freshly baked goods and sandwiche…
Skills: Beverage Preparation, Customer Service, Food Handling, Communication Skills, Teamwork
Singapore, Singapore · On-site
$3k–$3k/mo
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will be the first point …
Skills: Guest Relations, Check-in/Check-out Procedures, Luxury Service Standards, Interpersonal Communication, Organizational Skills
Singapore, Singapore · On-site
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Singapore, Singapore · On-site
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Skills: F&B Service Operations, Guest Relations, Point-Of-Sale System, Stock-taking, Procurement
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Oversee daily butler operations, including VIP meet-and-greets, suite audits, and the management of the Butler Command Centre. Lead and develop team members through training, performance appraisals, and operational briefings to ensure high guest satisfaction.
Requires a diploma or degree in hospitality or a related field and at least one year of experience in a similar capacity. Candidates must possess strong communication skills, proficiency in Property Management Systems, and a professional disposition.
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
Operational Related
• Conduct daily briefing to ensure important information and updates are shared among team members
• Manage guest requests and ensures tasks are properly carried out
• Resolve issues pertaining to guest’s negative feedback and manages the complaint efficiently to maximize guest satisfaction and communicate to Manager and Service Management for any necessary follow up
• Monitor daily butler operations ensuring that tasks are carried out and guest requests are attended without fail
• Solicit feedback directly from guests; record feedback and use established documentation and circulation procedure to share the information
• Handle meet and greet of VIPs
• Audit Butlers’ Suite Orientation and Turndown services to ensure established standards are met
• Work closely with other relevant departments such as Front Office Groups, Guest Relations, Paiza Services, Housekeeping, Facilities and In-Room Dining to prepare for future VIP arrivals
• Manage the operations of the Butler Command Centre
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
Departmental Related
• Communicate to Team Members departmental updates, issues and guest-related matters
• Establish assess, conducts and maintains appropriate performance appraisals (in relevant areas) as according to agreed standards and take necessary action to communicate/advise/assist according to performance levels
• Responsible for motivating, disciplining and counseling of Team Members appropriately and in ensuring their job skills are constantly being improved and developed
• Supervise, train, schedule, mentor and evaluate Team Members
• Recommend appointments, promotions and development of all Team Members
• Respond to guest comments, requests and complaints in a timely and professional manner; take personal responsibility to resolve issues where necessary.
• Be conversant with all areas of the Butler Services Department including FIT, Group and Casino reservations; can be assigned to certain specialist areas to manage at any one time
• Be conversant with all facets of the operation including fire safety and emergency related procedures
• Disseminate and clarify understanding of all new promotional packages, rate plans and product information associated with these programs.
• Maintain close liaison with all other Departments so as to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest services throughout the hotel.
• Works and maintains close liaison with all the respective Section Heads within Front Office Department, ensuring smooth operational flow within the department as in accordance to company standards.
• Attend scheduled departmental meetings as required.
• Contribute ideas to improving the operations of the department. Update the Managers on any operational issues for the betterment of the department.
• Attend training sessions as and when scheduled
• Be familiar with the local community and famous events in town.
• Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Participates in Team Members’ performance evaluation and makes fair recommendations on confirmation or promotion.
• Perform any other duties and responsibilities as and when assigned by the Manager.
Job Requirements
Education & Certification
• Nitec/Higher Nitec/Diploma/Degree in hospitality or related field preferred
Experience
• Minimum 1 year experience in the same capacity
Other Prerequisites
• Able to communicate effectively with both English
• Excellent guest relations and communication skills
• Advanced understanding of housekeeping, food and beverage including in-suite dining, wine and spirits
• Proficient in the use of Property Management System
• Candidates must have a good command of spoken and written English
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset
• Be willing to work any day and any shift
• Well groomed and professional disposition
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Singapore’s most iconic landmark
Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.
Offices: 10 Bayfront Avenue, Singapore, 018956, SG
There are currently 341 open food & beverage positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marina Bay Sands, Hilton, Accor, Delivery Hero, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 13 of the 341 open food & beverage positions offer remote or hybrid work (2 remote, 11 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
