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$66k–$99k/yr
Full-time
bachelor degree
Incentive plan
Posted 25d ago
~40 hrs/week
Responsibilities
The Product Support Advisor manages category strategies, inventory, and local supplier relationships to support sales goals. They also facilitate training, execute assortment changes, and collaborate with internal teams to drive product performance.
Requirements
Candidates must have a bachelor's degree or equivalent experience along with at least 3 years of experience in retail, wholesale, or distribution. Strong negotiation, communication, and Excel skills are required to manage supplier relationships and category initiatives.
Full job description
Company:
US0015 Sysco Cleveland, Inc.
Sales Territory:
US-NY-Warners, US-OH-Cleveland, US-PA-Harmony
Zip Code:
44135
Travel Percentage:
Up to 25%
Compensation Range:
$66,100.00 - $99,100.00
The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience and other factors.
You may be eligible to participate in the Company's Incentive Plan.
Support department to achieve company goals and company goals which includes but is not limited to: a high-end customer order fulfillment, managing inventory to the lowest possible DSO. Responsible for managing and supporting the implementation of corporate category strategies and initiatives within operation company (OpCo) Supports operation company (OpCo) sales staff with product assortment updates, informational inquiries and delivery of product cutting and training sessions Drive operation company (OpCo) required category initiatives and assortment in harmony with corporate requirements Executes recommended assortment changes and support positive local supplier relationships.
RESPONSIBILITIES:
Execute Category Management and other initiatives within assigned categories
Responsible for Category success and overall Support of Corporate core suppliers
Communicate with planners/suppliers/brokers/sales team/customer service
Manage and promote local assortment within assigned categories to achieve company goals
Manage local supplier and broker relationships
Provide input, support, and guidance to operation company (OpCo) Sales Specialist
Facilitate corporate assortment training at the operation company (OpCo) as required
Conduct local supplier reviews and negotiations using corporate best business practices
Facilitate negotiations and management of local Earned Income programs
Manage and review company Earned Income components
Work with supplier Category Captains or Advisors for focus categories as required
Support inventory depletion process by identifying items to be discontinued and assisting in supplier negotiations to return products
Drive results on focus categories and support promotional activities and selling events
Direct line of contact for local sales and communicate with and assist Sales on all issues
New item and Vendor creation
Drive increased Sysco Brand sales
Manage category equities and market pricing to support pricing integrity in conjunction with RevMan team
Collaborate and review Sales and GP results of Market Cost Price changes with Revenue Management team
Provide market commodity/industry news and updates to the sales organization
QUALIFICATIONS:
Education
Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions
Experience
3+ years of experience.
Experience working within a retail, wholesale or distribution environment
Professional Skills
Ability to manage conflict and reach quick resolution with facts and dialogue
Ability to multi-task in a fast-paced environment
Ability to drive positive merchandising change
Ability to work with all levels of the organization and collaborate with dotted line reporting
Ability to collaborate and facilitate timely communication
Ability to work cross-functionally
Proactive attitude to highlight and address issues as they arise
Strong written & verbal communications skills
Strong organizational & planning skills
Ability to execute all Merchandising standard processes
Strong supplier negotiation skills and ability to form a professional working relationship with suppliers and brokers
Strong excel skills
Physical Demands:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Working Conditions
The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job.
Travel 5%
NOTICE:
The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the
associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
OVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Sysco is the global leader in selling, marketing and distributing food and related products to customers who prepare meals away from home. This includes restaurants, healthcare and educational facilities, lodging establishments, entertainment venues, and more. Sysco operates almost 340 distribution centers, in over 10 countries, with 76,000 colleagues serving approximately 730,000 customer locations. The company generated sales of more than $81 billion in fiscal year 2025 that ended June 28, 2025.
As the world’s largest food-away-from-home distributor, Sysco offers customized supply chain solutions, bespoke specialty product offerings, and culinary support to drive customers to innovate and optimize their operations. We act as a trusted business partner to our customers, helping them grow through our industry-leading portfolio that includes fresh produce, premium proteins, specialty products, sustainably focused items, equipment and supplies, and innovative culinary solutions.
For more information, visit www.sysco.com. For important news and key information for Sysco investors, visit the Investor Relations section of the company’s website at investors.sysco.com.
Offices: 1390 Enclave Parkway, Houston, TX 77079, US
marketingfood productsdistributionquality assurancesalessupply chainand truckingMeat and PoultryHospitalityHealth Care
How many Food & Beverage jobs are open in Cleveland, OH right now?
There are currently 473 open food & beverage positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Food & Beverage roles in Cleveland, OH?
Companies currently hiring include Aramark Healthcare+, Compass Group, Delaware North, Save A Lot, Coury Hospitality, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Food & Beverage jobs in Cleveland, OH?
Yes — 17 of the 473 open food & beverage positions offer remote or hybrid work (6 remote, 11 hybrid).
How do I apply for Food & Beverage jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.