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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage personal lines auto claims by interviewing witnesses, analyzing policy coverage, and determining liability. Settle claims fairly by reviewing damage assessments and processing payments.
Requires a claims adjuster license and successful completion of AMF exams. Candidates must be bilingual in English and French with experience in a similar claims role.
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Salary range (but not limited to):
50,900 - 62,200Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
5%As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
We’re looking for Personal Lines auto claims adjusters who have passed the AMF exams or intend to do so.
Location: Montreal (2020 boulevard Robert-Bourassa), Laval (600 rue Lucien-Paiement), Quebec City (5700 boulevard des Galeries) or Saint-Hyacinthe (2450 rue Girouard Ouest).
Work schedule: 9 a.m. to 5 p.m., Monday to Friday (35 hours/week)
What you’ll do here:
Open new claims over the phone with customers, then ensure the situation is handled immediately.
Interview insureds and/or witnesses to gather their accounts of events.
Determine whether the claim is covered or not by analyzing the insured’s policy details.
Analyze the information obtained, make decisions to determine liability and review damage assessments.
Settle claims fairly and equitably, confirm damage amounts and make payments.
What you bring to the table:
Claims adjuster licence and successful completion of exams.
Experience in a similar position.
Strong time-management skills.
Excellent oral and written communication skills.
Your excellent customer service skills will allow you to reassure and support your customers throughout the claims process.
Your analytical skills will enable you to use your judgment and logic when evaluating claims files.
You’re not afraid of using different computer systems to perform your tasks.
You’re able to adapt to change in a constantly evolving environment.
You are bilingual (English-French): You are able to interact with both French-speaking and English-speaking customers on a daily basis. Intermediate level English is required. You will regularly handle claims files from English-speaking customers. Advanced level English is required.
If you have relevant experience, your Personal Lines claims adjuster licence and have passed the exams, we want to hear from you!
This role is eligible for an employee referral bonus. #myReferrals3000
#LI-Hybrid
Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
Insurance is not about things. Insurance is about people. L’assurance s’intéresse aux personnes, pas aux choses.
We created a purpose-driven company based on Values and a belief that insurance is about people, not things. This is the foundation on which we have built Intact and it lives every day through our purpose, Values, what we aim to achieve and how. ___ Nous sommes là pour aider les gens, les entreprises et la société à aller de l’avant dans les bons moments et à être résilients dans le moments difficiles. Notre entreprise est basée sur des valeurs et la conviction que l’assurance doit d’abord s’intéresser aux personnes, et non aux choses. C’est dans cette optique que nous avons bâti Intact et ça se reflète chaque jour dans notre raison d’être, nos valeurs, nos facteurs de succès en leadership, notre promesse aux employés, nos objectifs et notre stratégie.
Offices: 700 University Avenue, Toronto, Ontario M5G 0A1, CA · 999 W Hastings St, Vancouver, BC V6C 2W2, CA · 2020 Boulevard Robert-Bourassa, Montreal, QC H3A 2A5, CA · 7101 Rue Jean-Talon E, Montreal, QC H1M 0A5, CA · 2220 32 Ave NE, Calgary, Alberta T2E 6T4, CA
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