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Operations Associate, Ratings Operations Support (RWS)
Monterrey, Nuevo León, Mexico · Hybrid
Entry level
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Full-time
bachelor degree
Posted 11d ago
~40 hrs/week
Responsibilities
The Collections Specialist is responsible for tracking and reconciling customer accounts, contacting past-due customers, and resolving outstanding balances. They also manage invoice documentation, prepare customer-specific reports, and support the team with administrative tasks and continuous improvement initiatives.
Requirements
Candidates must hold a Bachelor's degree and have at least 3 years of experience in collections, accounts receivable, or a related administrative role. Proficiency in Microsoft Office, accounting/ERP systems, and the ability to work with datasets and BI tools are required.
Full job description
Key Responsibilities
Collections & Account Management
Track, record, and reconcile assigned customer accounts.
Contact past-due customers to request payment and resolve outstanding balances.
Process payments and assist with arranging payment timelines or installment plans when necessary.
Identify gaps in supporting documentation or invoices and notify the assigned collector.
Invoice & Documentation Management
Provide required invoice documentation to customers, including printing, resubmitting, uploading, or emailing materials to support payment processing.
Ensure all paperwork is accurate, complete, and available to support timely collections.
Reporting & Data Analysis
Pull data sets from FA&P portals for analysis.
Extract data from the accounting system and combine it with BI tool outputs.
Prepare customer-specific reports according to required deadlines.
Administrative Support & Continuous Improvement
Support the Collections Team with administrative duties related to accounts receivable.
Participate in continuous improvement initiatives to increase efficiency and accuracy within the team.
Minimum Requirements
Bachelors Degree
3 years of experience in collections, accounts receivable, billing, customer service, or a related administrative role.
Basic understanding of invoicing, payment processing, and account reconciliation.
Ability to work with datasets (Excel, CSV files, BI tools) and create simple reports.
Strong communication skills for contacting customers regarding past-due accounts.
Ability to multitask, meet deadlines, and maintain accuracy in time-sensitive situations.
Proficiency with Microsoft Office (Excel, Outlook, Teams) and familiarity with accounting/ERP systems.
Related keywords
CollectionsAccount ManagementAccounts ReceivableReconciliationInvoicingPayment ProcessingData AnalysisReportingMicrosoft OfficeExcelOutlookTeamsERP SystemsBI ToolsCSV FilesAdministrative Support
Built for What's Next! Logistics partner for complex manufacturing supply chains across North America.
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
1,001-5,000 employees
Founded
1993
Headquarters
Indianapolis, IN
LinkedIn followers
30,747
ProTrans is a logistics partner built for complex manufacturing supply chains. We design and manage structured, inbound-to-manufacturing logistics systems—especially across North America and the U.S.–Mexico corridor—to help our customers operate with more consistency, control, and confidence.
We don’t just move freight. We run the system behind it—reducing variability, aligning execution, and helping protect production in environments where reliability isn’t optional.
Our approach is built around a simple idea: transportation performance should make operations more predictable, not less. That’s why we focus on designing structured networks, staying operationally engaged, and continuously improving how supply chains perform over time. A key part of this approach is our consolidation model, which combines shipments into more efficient, coordinated flows—often delivering measurable cost savings compared to traditional LTL while improving consistency and control.
We serve manufacturers across automotive, industrial, and other high-demand sectors where disruption quickly becomes production risk. Our role is to bring structure, visibility, and accountability to complex environments—so our customers can focus on what they do best.
At ProTrans, we value accountability, collaboration, and disciplined execution. We take ownership of outcomes, work closely across teams and regions, and approach challenges with a calm, problem-solving mindset.
We’re always looking for people who want to build expertise, solve real operational challenges, and contribute to meaningful work. If you’re interested in being part of a team that values performance, partnership, and continuous improvement, we’d like to hear from you.
Offices: 8311 N. Perimeter Road, Indianapolis, IN 46241, US · 1983 Pigeon Haven Rd., Duncan, South Carolina 29334, US · 37675 Van Born Rd, Romulus, Michigan 48174, US · Oficina 701 piso 7 en la Plaza Revolucion, 300 Av Chapultepec #300 Col Buenos Aires C.P., Monterrey, N.L., MX 64800, US · 110 Consolidation Point, Laredo, Texas 78045, US
Third Party LogisticsNetwork OptimizationSupply Chain Managment SolutionsTransportation ManagementConsolidationand Cross-border SolutionsLogisticsAutomotive
How many Finance & Accounting jobs are open in Monterrey, Mexico right now?
There are currently 218 open finance & accounting positions in Monterrey, Mexico listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Monterrey, Mexico?
Companies currently hiring include FEMSA, Fitch Group, Inc., HSBC, MSCI Inc., Grupo AlEn, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Monterrey, Mexico?
Yes — 73 of the 218 open finance & accounting positions offer remote or hybrid work (12 remote, 61 hybrid).
How do I apply for Finance & Accounting jobs in Monterrey, Mexico?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.