Jacksonville, Florida, United States · On-site
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time e…
Skills: Leadership, Coaching, Staff development, Strategic planning, Member service
H&R BlockJacksonville, Florida, United States · On-site
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit leadership, Operational execution, Team coaching, Client experience management, Performance management
H&R BlockJacksonville, Florida, United States · On-site
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit management, Team leadership, Operational execution, Client experience management, Coaching
Jacksonville, Florida, United States · Hybrid
HYBRID ROLE BASED OUT OF OUR JACKSONVILLE OFFICE Job Purpose: Our Customer Billing Specialist will be responsible for receiving and processing basic requests to perform credit/debit memo entry and adjustments for custome…
Skills: Credit memo entry, Billing adjustments, Exception billing, Billing verification, Customer dispute resolution
Jacksonville, Florida, United States · Remote Solely
$1k–$2k/mo
What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that…
Skills: Financial services, Client relations, Communication, Appointment scheduling, Insurance product knowledge
Jacksonville, Florida, United States · Remote Solely
$90k–$120k/yr
AO Globe Life is expanding and seeking recent college graduates who are ready to begin their careers in client consulting and support. We hire individuals with strong attitudes and a willingness to learn, then provide th…
Skills: Client consulting, Communication, Customer support, Documentation, Enrollment
FIS - Fidelity Information ServicesJacksonville, Florida, United States · Hybrid
Job Description Location: Jacksonville, FL Office (Hybrid) Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial ser…
Skills: Production operations, Service reliability, Incident management, Operational governance, Financial services
Jacksonville, Florida, United States · Remote Solely
$12k–$24k/yr
What could an extra $1,000-$2,000 each month do for your household? Qualified candidates are wanted for the chance to enter financial services on a part-time basis while working fully remotely. This means that you get al…
Skills: Communication, Customer service, Financial strategy, Relationship building, Insurance product knowledge
H&R BlockJacksonville, Florida, United States · On-site
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit leadership, Operational execution, Team coaching, Performance management, Client experience
H&R BlockJacksonville, Florida, United States · On-site
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit leadership, Operational execution, Team coaching, Client experience management, Performance management
Jacksonville, Florida, United States · Remote Solely
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on the lives of others? Lo…
Skills: Communication, Interpersonal skills, Integrity, Ethical conduct, Financial services
H&R BlockJacksonville, Florida, United States · On-site
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit leadership, Retail operations, Team coaching, Performance management, Client experience
Jacksonville, Florida, United States · On-site
Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirem…
Skills: Customer service, Sales, Cash handling, Financial profiling, Cross-selling
H&R BlockJacksonville, Florida, United States · On-site
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit leadership, Retail operations, Team coaching, Performance management, Client experience
Jacksonville, Florida, United States · On-site
Department Recreation & Wellness Compensation $40,000.00 Annual General Description / Primary Purpose The RecWell Services Coordinator is responsible for supervising the Member Services check-in desk at the Student Welln…
Skills: Staff supervision, Budget management, Customer service, Point-of-sale systems, Payroll reconciliation
Jacksonville, Florida, United States · Remote OK
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description About FIS We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champ…
Skills: Cobol, Jcl, Vsam, Cics, Systematics
H&R BlockJacksonville, Florida, United States · On-site
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Skills: Multi-unit leadership, Operational execution, Team coaching, Performance management, Client experience
Jacksonville, Florida, United States · Hybrid
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time e…
Skills: IT Auditing, Risk management, Internal controls, Information security, Compliance
Jacksonville, Florida, United States · On-site
South Atlantic BU - Region 03 - Market 02: 13697 Beach Blvd, Jacksonville, Florida 32224 Shift Availability Flexible Availability Job Type Full time ESSENTIAL DUTIES: The position includes, but is not limited to, the fol…
Skills: Leadership, Team Management, Customer Service, Inventory Management, Financial Analysis
Jacksonville, Florida, United States · On-site
$19/hr–$21/hr
The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employ…
Skills: Medical billing, Customer service, Data entry, Multi-tasking, Prioritization
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The Branch Vice President is responsible for leading and developing branch employees to achieve organizational growth goals while ensuring exceptional member service. This role involves creating branch strategies, managing daily operations, and maintaining compliance with financial regulations.
Candidates must have at least 4 years of experience in customer service, sales, or leadership, including 3 years in a lead role within a financial institution. A high school diploma or GED is required, with an associate or bachelor's degree preferred.
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
* SELECTION PROCESS:
As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months.
JOB SUMMARYEnsure day-to-day branch operations, choreography, and implementation result in unbelievable service experiences for members and achieve or exceed organizational strategic goals and profitability requirements.
Train, encourage, enable, and coach employees to embrace VyStar’s Standards of Excellence, Behaviors of Excellence, Being Unbelievable, and the Great 8 Member Service Commitments to successfully establish, maintain, and grow strong member relationships.
Model all VyStar Excellence behaviors while performing job duties.
Develop staff for succession planning within the branch network and other lines of business.
Work closely with Human Resources and Training to ensure the recruiting and training curriculum are appropriate, timely, and a positive experience for VyStar employees.
Partner with internal departments that are dependent upon referrals for success.
Establish and validate performance objectives for the branches consistent with VyStar Excellence and branch scorecards.
Reinforce appropriate employee activities and behaviors to achieve personal, branch, and organizational objectives creating consistent expectations and course-correcting when necessary.
Support the ABM in providing ongoing coaching for direct reports including side-by-side evaluations, Member Assist Call assessments, monthly performance reviews, and career progression discussions.
Provide ongoing coaching for ABM including coach-the-coach evaluations, monthly performance reviews, and career progression discussions.
Conduct daily team huddles and weekly sales meetings which include training on products and services and skill practice to increase knowledge and comfort level with making recommendations to members.
Prepare or assist with the preparation and administering of performance appraisals for all levels of Branch Management and indirect reports.
Support and participate in all Credit Union initiatives and campaigns.
Analyze data to determine and implement staffing changes and modifications as needed.
Ensure compliance with regulations, policies, and procedures and perform audits.
Adhere to solid risk management guidelines in a highly regulated environment.
At applicable locations, collaborate with Branch Operations Analysts to ensure compliance.
Exhibit a high degree of integrity, trustworthiness, and professionalism at all times.
Work from home during branch closures, such as during disaster recovery events.
Actively lead by example through community service supporting the VyStar brand.
Create and maintain an inclusive and professional environment where all team members are respected, and diversity is valued.
As applicable, support a high school branch and Collegiate employees, including mentoring, training, and development of the student interns, and ensuring sound branch operations and compliance with rules and regulations.
Resolve member concerns independently and escalate more complex concerns as appropriate.
Provide counseling to members and employees on all financial matters and make appropriate recommendations.
Performs other duties as assigned.
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.
High School Diploma/GED is required.
Either an Associate's/Bachelor’s degree preferred.
4 + years in a customer service, sales, community service, military service, or leadership role is required.
3 + years’ experience in lead role within financial institution is required.
A congenial attitude, excellent written and verbal communication skills, problem solving skills and the ability to relate well with others are required.
Must possess strong teaching and mentoring skills and a commitment to quality service.
Must be able to work in a fast paced, changing environment and have a strong desire to assist members in meeting their financial needs.
May stand throughout entire shift in order to assist members or other staff.
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 50 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.
Focus Focus your full attention by carefully listening to and observing your client or member.
Connect Consistently be friendly and approachable. Demonstrate you care.
Understand Listen empathetically and ask questions. (70%/30%)
Counsel Recommend solutions based on your client’s or member’s needs and objectives.
Advance Ensure that member's expectations were exceeded. Verify necessary follow-up action.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources
At VyStar our goal is to deliver on a simple, but powerful, promise: to do good for our members and our communities.
At VyStar, our work is inspired by the people, businesses and communities we serve every day. We are focused on helping our members achieve their financial goals and building stronger communities for everyone. VyStar membership is open to everyone who lives or works in the 49 contiguous counties of Central to North Florida, 10 Southern Georgia counties, and past and present military members and their families all over the world. We’ve always been about helping people in their financial lives. Our story began 70 years ago when 12 founding members had one bold idea: to create a safe place for our military and civil service members to save and borrow money. Stationed at Naval Air Station Jacksonville, they called the credit union Jax Navy Federal Credit Union. Still headquartered in Jacksonville, Florida, VyStar has grown to serve anyone who lives or works within our areas of service from Central Florida through Georgia. We’ve made it easy to join VyStar because we believe the more we grow, the more good we can do. VyStar Credit Union is the second-largest credit union headquartered in Florida and now serves more than 900,000 members with assets totaling over $13.5 billion. VyStar is the largest mortgage lender in Northeast Florida and a major employer in the region with over 2,000 employees across the communities it serves. VyStar membership is open to everyone who lives or works in the 49 contiguous counties of Central to North Florida, 26 Georgia counties and past and present military members and their families all over the world. Working at VyStar is more than a job — it’s an opportunity to build a lasting career and impact your community. If that sounds good to you, you may be the right fit for our team.
Offices: 76 S Laura St, Jacksonville, Florida 32202, US
There are currently 1,114 open finance & accounting positions in Jacksonville, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include FIS, H&R Block, FIS - Fidelity Information Services, Bank of America, ICE, among others. Browse the listings above to see every active employer.
Yes — 370 of the 1114 open finance & accounting positions offer remote or hybrid work (147 remote, 223 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
