Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financ…
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Full-time
Uncapped Commission, Private Healthcare, Pension Scheme, Career Development Opportunities, Annual Career Development Budget, Mentoring Programme
Posted 64d ago
~40 hrs/week
Responsibilities
Manage a portfolio of mid-market and enterprise customers to ensure maximum value realization and drive revenue expansion. Act as a strategic advisor to optimize spend management processes and drive customer retention within new markets.
Requirements
Proven experience as a CSM in B2B SaaS with a track record of meeting expansion and retention targets. Requires strong relationship-building skills with senior finance stakeholders and proficiency in structured success methodologies.
Full job description
Soldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense.
Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By combining a powerful spend management platform, user-friendly app, and versatile payment methods, Soldo automates expense admin to eliminates the inefficiency in managing business spending.
By proactively managing decentralised spend, organisations empower employees to spend when and where it's needed, keeping productivity high while avoiding month-end surprises.
Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Milan, and Rome.
We’re looking for people with big ambitions, cool heads, sharp minds, and warm hearts. Come and join us, as we grow together.
What's in it for you
uncapped commission
Private healthcare – for you and your family
Pension scheme
Genuine career development opportunities (we love to see you succeed) - including your own annual £500 career development budget
Access to training and development - including a mentoring programme, workshops and the opportunity to progress onto our leadership programme
Flexible working options including working from home, our Marylebone office
60 days’ work anywhere – even outside the UK if you want
25 days’ off a year, plus public holidays. Plus extra days off on Christmas Eve, New Year's Eve and on your Birthday
Up to 2 volunteering days per year
Your own personal company Soldo card
Employee Assistance Programme
Tax efficient bike to work scheme
The role We are seeking a Customer Success Manager (CSM) to join our New Markets team, responsible for managing a portfolio of mid-market and enterprise customers, ensuring they achieve maximum value from Soldo. As a CSM, you will be a strategic advisor, a trusted partner, and a proactive commercial driver—helping customers optimise their spend management processes while achieving their financial goals. This role sits within a small, entrepreneurial team focused on supporting new markets and specific industry verticals, rather than established, country-based territories. You will work closely with customers as Soldo expands into new segments, helping shape how value is delivered and realised in these environments. You will report to the Head of New Markets, playing a pivotal role in driving customer retention, expansion, and adoption. You will own revenue targets related to customer expansion and work closely with Pre-Sales, Onboarding, and Professional Services teams to ensure a seamless customer journey. This is an excellent opportunity for a driven CSM who thrives in a fast-paced, customer-centric SaaS environment and enjoys building customer success motions in new markets, developing vertical expertise, and taking ownership of how Soldo delivers value in new segments
We're looking for someone who must have:
Proven experience as a Customer Success Manager in a B2B SaaS environment.
Strong track record of achieving or exceeding expansion and retention targets, with direct ownership of customer revenue metrics.
Experience managing a portfolio of mid-market and enterprise customers.
Consultative approach to identifying pain points in the customer’s processes and positioning adoption and expansion opportunities.
Skilled at articulating complex value propositions, translating product capabilities into measurable customer outcomes.
Proficient at navigating complex customer organisations, identifying champions, and driving pervasiveness of the Soldo platform.
The proactive spend management solution that frees progressive businesses to accomplish more
Industry
Financial Services
Company size
201-500 employees
Founded
2014
Headquarters
London, England
LinkedIn followers
65,270
Total funding
$263M
Soldo is the proactive spend management solution that frees up businesses to accomplish more.
We champion the notion of Progressive Finance, because we believe in a decentralised approach to financial decision-making and greater spending autonomy for everyone. Over 25,000 organisations across 31 countries use Soldo to bring order, efficiency and agility to their decentralised spending, and empower the whole company to spend safely and responsibly.
By combining pre-programmed cards, a user-friendly app and a powerful spend management platform, Soldo enables decentralised spend decisions and frees everyone from tedious admin, while ensuring compliance.
Everyone gains back time to focus on the things that matter. For Finance teams, that means more time for the rewarding parts of your role, such as in-depth data analysis, defining overall business strategy, and implementing process improvements that empower everyone to achieving business goals.
Liberate Finance. Accomplish More.
Offices: 119 Marylebone Road, London, England NW1 5PU, GB · Tara Street, Dublin City, County Dublin D02 F991, IE · Via Adolfo Ravà, Rome, Latium 00142, IT · Via Vittor Pisani, Milan, Lombardy 20124, IT
How many Finance & Accounting jobs are open in Greater London, United Kingdom right now?
There are currently 304 open finance & accounting positions in Greater London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Greater London, United Kingdom?
Companies currently hiring include Deloitte, Morningstar, Publicis Groupe Holdings B.V., Peratera, InvestEngine, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Greater London, United Kingdom?
Yes — 198 of the 304 open finance & accounting positions offer remote or hybrid work (23 remote, 175 hybrid).
How do I apply for Finance & Accounting jobs in Greater London, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.