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Full-time
Health insurance, Retirement savings plan, Backup childcare, Tuition reimbursement, Mental health support, Financial coaching
Posted 19d ago
~40 hrs/week
Responsibilities
Lead teams in providing end-to-end infrastructure service delivery and ensure operational stability of mainframe environments. Manage incident, problem, and change processes while utilizing AI-assisted tools to optimize infrastructure performance.
Requirements
Requires over 10 years of experience in operating IBM z-Series environments and demonstrated leadership in 24/7 support teams. Candidates must possess deep knowledge of mainframe components, security standards, and infrastructure architecture.
Full job description
Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As a Lead Infrastructure Engineer at JPMorgan Chase as a part of our Mainframe and Mid-Range Compute Site Reliability and Engineering (SRE) team, we look first and foremost for people who are passionate to solving business problems through innovation and modern engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of Infrastructure Support and Software Development Lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking environment - one that encourages diversity of thought and creative solutions that are in the best interests of our customers, globally.
Job responsibilities
Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm
Execute policies and procedures that ensure operational stability and availability
Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools
Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration
Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
Ability to host and participate in bridge calls and communicate effectively to large group of individuals at all levels.
Responsible for administering, troubleshooting Mainframe related components.
Ability to work in large, collaborative teams to achieve organizational goals.
Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
Required qualifications, capabilities, and skills
Formal training or certification on software engineering concepts and 5+ years applied experience
10+ experience in operating and managing the operations of IBM z-Series environments
Demonstrated leadership of Operational and SRE Teams in a 24X7 support environment including all aspects of people management
Understanding of infrastructure architecture including servers, storage, network, database, and application components.
Extensive knowledge “Replication” technologies’ such as IBM CSM and GDPS
Expertise in administering z-Series and Hardware Management Console (HMC) including Firmware/Microcode upgrades.
Demonstrated understanding of security standards including a working knowledge of SSH protocol. & working knowledge of transaction-based systems, IMS, CICS, DB2 and WebSphere
Experience in managing ServiceNow including workflow/ticket/resolution management across a global environment 24X7. & demonstrated expertise in Incident/Problem/Change management process and procedures.
Able to troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents.
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred qualifications, capabilities, and skills
Working knowledge in one or more general purpose programming languages and/or automation scripting
Practical experience with python development
Knowledge in Site Reliability Engineering - Design, code, test and deliver software to automate manual operational work.
Knowledge of multiple Batch Scheduling tools, notably CA-7, Control-M and Zeke. Exhibit a good working knowledge of JCL (Job Control Language)
Conversant with Netcool support in a large-scale environment.
Demonstrated ability to engage with IBM z-Series Engineering L3/L4/Build Teams on Architecture, Development, Stability & Continuous Improvement of Environment to advance the product’s vision and strategy to satisfy customer needs.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services.
Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms
JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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How many Finance & Accounting jobs are open in Columbus, OH right now?
There are currently 1,454 open finance & accounting positions in Columbus, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Columbus, OH?
Companies currently hiring include JPMorganChase, Nationwide, Huntington National Bank, Peak Retirement Planning, Inc., H&R Block, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Columbus, OH?
Yes — 493 of the 1454 open finance & accounting positions offer remote or hybrid work (135 remote, 358 hybrid).
How do I apply for Finance & Accounting jobs in Columbus, OH?
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