City of Rochester, New York, United States · Hybrid
Mid level$4.2B raised
Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining in…
City of Rochester, New York, United States · Hybrid
$78k–$114k/yr
Senior
Hours: 40 Schedule: Monday - Friday 8:00 a.m. - 5:00 p.m. Must be flexible to meet current and future business needs. This position is hybrid and remote eligible for up to 40% of the time. The office location for this po…
City of Rochester, New York, United States · On-site
$64k–$65k/yr
Mid level
Description We are Hiring! Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years. We walk with people when they are at their most vulnerable as they journey toward ind…
Skills: Program supervision, Fiscal management, Case management, Budget oversight, Staff supervision
City of Rochester, New York, United States · On-site
$29/hr–$41/hr
Senior
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
City of Rochester, New York, United States · On-site
$27/hr–$37/hr
Mid level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
Skills: Practice management, Staff supervision, Performance management, Budgeting, Patient relations
City of Rochester, New York, United States · On-site
Mid level$4.2B raised
Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining in…
City of Rochester, New York, United States · On-site
$23/hr–$25/hr
Mid level$10M raised
Description Assistant Community / Property Manager – Affordable Housing | Rochester, NY Salary: $23.00 - $25.00| Full-Time | Monday–Friday, 40hrs Support a Community. Strengthen a Mission. Grow Your Career. At Conifer Re…
City of Rochester, New York, United States · On-site
$22/hr–$32/hr
Mid level$4M raised
Department: Compliance Position Type: Full-Time FLSA: Non-Exempt Job Summary: Internal Audit Coordinator will be responsible to assisting the Compliance Audit & Risk Manager with the implementation of the Organizations A…
City of Rochester, New York, United States · On-site
$65k–$80k/yr
Senior
Payroll Administrator EMPLOYMENT OPPORTUNITY – ROCHESTER, NY Harter Secrest & Emery is a full-service law firm founded in 1894, with offices in Rochester, Buffalo, Albany, Corning, and New York City. With over 125 …
City of Rochester, New York, United States · On-site
$25/hr–$37/hr
Senior$4M raised
Department: People Operations Position Type: Full-Time FLSA: Non-Exempt Job Summary: Join us and be part of a mission-driven team that prioritizes innovation, collaboration, and continuous development. Under the directio…
Skills: Customer Service, Attention To Detail, Time Management, Written And Verbal Communication, Problem Solving
City of Rochester, New York, United States · Hybrid
$78k–$114k/yr
Mid level
Hours: 40 Schedule: This position is hybrid and remote eligible for up to 40% of the time. The office location for this position is at ESL Corporate Headquarters in Rochester, NY. Monday - Friday 8:00 a.m. - 5:00 p.m. Mu…
Skills: Platform operations, Software development life cycle, No-code/low-code tools, Requirements gathering, Technical design
The Center for Youth Services, Inc.
Accounts Payable & Procurement Specialist
City of Rochester, New York, United States · On-site
$22/hr–$24/hr
Mid level
Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values …
City of Rochester, New York, United States · Remote OK
$20/hr–$23/hr
Entry level
Description Insurance Benefit CoordinatorAffiliate Wide (Rochester, Syracuse, or Buffalo, NY areas) Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empower…
City of Rochester, New York, United States · On-site
$26/hr–$28/hr
Mid level$1.2B raised
Role Overview The Buyer will purchase materials, equipment and services for internal company use. Ensure that delivery is on time, quality requirements are met, pricing is accurate, and payment is on time. Ensure complia…
Skills: Procurement, Purchasing, Supplier Relationship Management, Purchase Order Management, SAP
City of Rochester, New York, United States · On-site
$25/hr–$35/hr
Entry level
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. …
City of Rochester, New York, United States · Hybrid
$38/hr–$48/hr
Senior
Hours: 40 Schedule: Typical hours for this position are Monday - Friday 8:00am - 5:00pm. Must be flexible to meet current and future business needs. Comprehensive Benefits: ESL offers a competitive benefits package which…
City of Rochester, New York, United States · Hybrid
$73k–$83k/yr
Mid level
About Our Team: EFPR, a Springline company, is a regional firm with the reach and resources of a national powerhouse. As a founding firm member of Springline Advisory, we bring expanded capabilities, deeper expertise, an…
City of Rochester, New York, United States · Hybrid
$23/hr–$25/hr
Mid level$10K raised
Description STATUS: Non-Exempt (37.5 hours a week) HOURLY RATE: Up to $25.00 per hour SUMMARY Lifespan is a trusted, mission-driven regional nonprofit dedicated to helping older adults navigate the challenges and opportu…
Skills: Financial management, Case management, Medicaid, Social security, Budgeting
Job Title: Specialist, Material Management Job Code: 42245 Job Location: Rochester, NY or Melbourne, FL Job Schedule: 9/80: Employees work 9 out of every 14 days- totaling 80 hours worked- and have every other Friday off…
City of Rochester, New York, United States · On-site
$70k–$90k/yr
Mid level
Description Benefits & Perks: With EFPR’s 2080 Annual Hours Policy for Accounting professionals, EFPR continues to be leader in the Public Accounting Industry. 2080 combined with our Flex Policy, and our competitive comp…
The Recovery Representative is responsible for the accurate and timely resolution of bank returned items while providing quality customer service. They must also mitigate company risk by educating clients and managing the return process to recover lost revenue.
Requirements
Candidates are required to have a high school diploma and are preferred to have previous collections experience. A minimum of 4 years of experience in customer service, finance, accounting, or payroll is required.
Full job description
Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview
Responsible for accurate and timely resolution of all bank returned items. Provides quality customer service to internal/external customers, while mitigating risk to the company. Educates clients, branches, product areas on the resolution process and provides alternate service options when necessary.
Responsibilities
Please be advised position hours are 11AM - 8PM EST
Develops and maintains basic knowledge of Paychex products including, but not limited to, Taxpay, Direct Deposit, Readychex, Garnishments, 401(k), Workers Compensation, Health and Benefits, National Health, FSA, FSA Debit card, Advantage and their corresponding systems to accurately make decisions on the revenue Paychex receives from the products.
Researches and resolves product and service issues from the field and clients. Handles client objections through the help of a mentor and manages the return to completion in order to recover as much lost revenue as possible using established standards and guidelines.
Handles returns resolutions and inbound phone requirements to meet departmental standards.
Performs the daily processing of all new and pending returned items for the assigned products.
Handles the daily EDI payment report in conjunction with a mentor to ensure accuracy and timeliness of updates to avoid penalty assessment.
Handles the daily payroll hold report in conjunction with their mentor to ensure accuracy and timeliness of updates to avoid service related issues.
Maintains daily call requirements based on the forecast provided.
Maintains department policies/procedures to ensure daily compliance.
Evaluates client status to determine the appropriate service that they are approved to use and mitigates risk and exposure to Paychex.
Participates in ongoing training to enhance knowledge and skills.
Ensures adherence to the Fair Debt Collections Practices Act, NACHA, and other regulatory agencies.
Qualifications
H.S. Diploma - Required
Collections experience - Preferred.
4 years of experience in Customer service, finance, accounting, or payroll.
Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $20.00 - $24.00 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Live the Paychex Values
Act with uncompromising integrity.
Provide outstanding service and build trusted relationships.
Drive innovation in our products and services and continually improve our processes.
Work in partnership and support each other.
Be personally accountable and deliver on commitments.
Treat each other with respect and dignity.
What's in it for you?
We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary. Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.
Related keywords
PayrollHCM platformBank returned itemsRisk mitigationTaxpayDirect DepositReadychexGarnishments401(k)Workers CompensationHealth and BenefitsFSAEDI payment reportFair Debt Collections Practices ActNACHARegulatory compliance
From AI-powered intelligent HCM to HR advisory and employee solutions, we give you more of you.
Industry
Human Resources Services
Company size
10,001+ employees
Founded
1971
Headquarters
Rochester, NY
LinkedIn followers
256,019
Total funding
$4.2B
As the future of work continues to evolve, Paychex leads the way by making complex HR, payroll, and benefits brilliantly simple. Our unique combination of digital HR technology and advisory solutions meets the changing needs of employers and their employees. You can see the results in our growth as an HR leader and the positive returns we deliver to our shareholders.
Paychex, Inc. (Nasdaq: PAYX) is a leading provider of a leading provider of expert-enabled HR, payroll, and benefits.
-Industry expertise since 1971
-~840,000 customers
-Pays 1 in 11 U.S. private sector employees
-A top HR outsourcer — serving ~2.6M worksite employees through our HR outsourcing solutions
Information regarding money transmitter licensing can be found on the NMLS Consumer Access website, www.nmlsconsumeraccess.org, and Paychex at www.paychex.com/corporate/legal.
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Paychex, Inc. (1029977) at:
100 S. Charles Street, Tower I, Suite 5300
Baltimore, Maryland 21201
888-784-0136
Offices: 911 Panorama Trail South, Rochester, NY 14625, US
How many Finance & Accounting jobs are open in City of Rochester, NY right now?
There are currently 156 open finance & accounting positions in City of Rochester, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in City of Rochester, NY?
Companies currently hiring include H&R Block, University of Rochester, Paychex, Insero, L3Harris Technologies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in City of Rochester, NY?
Yes — 40 of the 156 open finance & accounting positions offer remote or hybrid work (4 remote, 36 hybrid).
How do I apply for Finance & Accounting jobs in City of Rochester, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.