Customer Service Executive - Personal Loans - Channel - Bengaluru - Krishna Tower - CSE
Bangalore, Karnataka, India · On-site
Entry level$189M raised
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the…
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Full-time
bachelor degree
Posted 4d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
The role involves identifying potential business, validating customer documents, and managing the loan disbursement process according to organizational SOPs. Additionally, the executive will cross-sell products and assist in managing vendor relationships while ensuring compliance with RBI regulations.
Requirements
Candidates must hold at least an undergraduate degree in any discipline. The role requires the ability to work under the guidance of a supervisor to meet sanction ratios and maintain operational standards.
Full job description
Perform the following under the guidance/direction of Supervisor/Manager
• With help of Supervisor/ Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organisation requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
Tata Capital Limited, a holistic financial services provider, caters to the diverse needs of retail, housing, SME, and corporate customers with a pan-India network of 1500+ branches. Its range of offerings includes Consumer Finance, Housing Finance, Commercial Finance, Cleantech Finance, Microfinance, Debt Syndication, Private Equity, and Credit Cards.
Offices: Ganpatrao Kadam Marg, Mumbai, Maharashtra 400013, IN
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