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About the Role At NetApp, we are driven by our High Achievement Principles: innovate to elevate, drive results, and excel as a team. These principles guide us as we aim to reach our ambitious $10B goal by building high-p…
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Full-time
bachelor degree, postgraduate degree
Posted 1d ago
~40 hrs/week
Responsibilities
The Professional Services Engineer will provide Level 3 infrastructure improvements, designs, and implementations for NetApp storage and cloud products. They are responsible for responding to incidents, managing problems, and ensuring the smooth functioning of storage professional services for clients.
Requirements
Candidates must have extensive experience with NetApp storage technologies, including administration, performance tuning, and troubleshooting. A bachelor's degree and at least 8 to 10 years of relevant professional experience are required for this role.
Full job description
Job Summary
Motivated NetApp Consultant to join our Cloud and Platform Customers for the smooth functioning of Storage Professional Services.
The resource will provide Level 3 Infrastructure Improvements, Designs, New Installations, and implementations with best practices, predominantly working on NetApp Storage and Cloud products and services, support to our customers by responding to Incidents and requests, Problem Management Experience in supporting a varied clientele and a strong understanding of all NetApp storage-based technologies.
Job Requirements
To be successful in this role, you would need to have the following:
• Experienced in NetApp Storage (Deploying and administering NetApp Storage – CDOT, Troubleshooting Performance Issues, performing firmware and operating system upgrades, using storage management tools – OnCommand Unified Manager/ Performance Manager/ Insight, Managing backup integration with NetApp technologies);
• Proficient understanding of NetApp Storage concepts, related management tools and related Storage technologies (Snapshots, controller failover, provisioning, deduplication, cloning, SnapMirror) including monitoring and troubleshooting, administration, replication technologies, security hardening and performance tuning.
• Experience in other NetApp storage technologies like Storage grid, E-Series, CVO, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded.
• Experience with automation tools such as NetApp Workflow Automation.
• Good to have writing basic PowerShell/Python scripts would be beneficial.
• A thorough understanding of other components in the infrastructure stack – compute, virtualization and networks: (NetApp/Cisco Flex pod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault);
• Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks);
• Knowledge in ITIL methodologies: change, incident, problem and configuration management;
• Understanding of outsourcing/managed service and Cloud industry;
• ITIL Fundamentals certification (desirable);
• Working knowledge of monitoring platforms, WANs, SANs, backup and disaster recovery platforms;
• Windows server and related Microsoft technologies including monitoring and troubleshooting, administration, replication technologies, security hardening and performance, would be advantageous.
• Experience in Linux System Administration
• Good to have understanding of Dockers, Jenkins, Kubernetes
• Strong customer communication and documentation skills;
• Built and maintained strong relationships with internal and external stakeholders;
• Infrastructure deployment and disaster recovery testing.
• Positive, proactive, team-orientated attitude with a flexible and innovative approach to work;
Education
Typically requires a minimum of 8 years of related experience with a bachelor’s degree, and preferably 10 years; or 6 years and a master’s degree; or a PhD with relevant professional experience; or equivalent combination of professional education/training and applicable work experience.
Making your data infrastructure more seamless, more dynamic, and higher performing than ever before.
Industry
Software Development
Company size
10,001+ employees
Founded
1992
Headquarters
San Jose, California
LinkedIn followers
784,710
Total funding
$1.3B
Build an intelligent data infrastructure with NetApp that brings it all together — a smarter way to let data thrive. Any application, any data, anywhere.
Offices: 3060 Olsen Dr, San Jose, California 95128, US · 800 Cranberry Woods Dr, Ste 300, Cranberry Township, PA 16066, US · 7301 Kit Creek Road, Research Triangle Park, NC 27709, US · Raj Bhavan Road, Bengaluru, Karnataka 560001, IN · 3718 N Rock Rd, Wichita, Kansas, US
Making your data infrastructure more seamless, more dynamic, and higher performing than ever before.
Industry
Software Development
Company size
10,001+ employees
Founded
1992
Headquarters
San Jose, California
LinkedIn followers
784,710
Total funding
$1.3B
Build an intelligent data infrastructure with NetApp that brings it all together — a smarter way to let data thrive. Any application, any data, anywhere.
Offices: 3060 Olsen Dr, San Jose, California 95128, US · 800 Cranberry Woods Dr, Ste 300, Cranberry Township, PA 16066, US · 7301 Kit Creek Road, Research Triangle Park, NC 27709, US · Raj Bhavan Road, Bengaluru, Karnataka 560001, IN · 3718 N Rock Rd, Wichita, Kansas, US