CAPSTONE REAL ESTATE SERVICES, INC.Austin, Texas, United States · On-site
JOB DESCRIPTION • Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and monthly cl…
Skills: Financial operations, Property management software, Rent collection, Accounting records, Delinquency management
CAPSTONE REAL ESTATE SERVICES, INC.Austin, Texas, United States · On-site
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CAPSTONE REAL ESTATE SERVICES, INC.
Austin, Texas, United States • On-site
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The Assistant Manager oversees daily financial operations, including rent collection, invoice processing, and property management software maintenance. They also supervise on-site staff, manage resident relations, and handle leasing activities to ensure community compliance and performance.
Candidates must have a high school diploma or equivalent and strong math skills. A valid driver's license is required, and the role is subject to a criminal history check and drug screening.
• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and monthly close out reports, and processing invoices and payables.
• Operates the property management software and completes transactions by entering correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
Offers support and assists with leasing, showing apartments to prospects. Complete
follow-up and process the application. Includes preparing the lease and move in documents.
Promotes a positive image of the apartment community and management company.
Capstone Management offers competitive pay for the market. Benefits include medical, dental, vision and 401K. Includes vacation, sick and personal time off.
High School or equivalent
Strong Math Skills
Bilingual preferred
License/Certifications Required
Drivers License
CRIMINAL HISTORY RECORD
If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a thorough Criminal History Record Check(s). It is Capstone's policy to not employ individuals who have been convicted of misdemeanor or felony offenses involving (a) illegal drug use, (b) public indecency, (c) theft, or (d) crimes against persons or property. Also, it is Capstone's policy to not employ individuals who have any criminal history not disclosed by the applicant on the employment application. In special situations, we may make exceptions to the "no criminal history" policy, depending on the nature of the crime, how many years ago the crime occurred, the total number of crimes committed and other factors. Moving traffic violations will not be considered except for reckless driving, driving while intoxicated or excessive red light or speeding violations
DRUG SCREENING
If an offer of employment is made and accepted, continued employment will be contingent upon the satisfactory results of a Drug Screen Test. It is Capstone's policy to not employ individuals who test positive for illegal drug use or alcohol abuse.
EOE M/F
Capstone Real Estate Services, Inc. is a full-service, third-party management firm. [email protected]
Capstone Real Estate Services, Inc. is a full-service, third-party management firm presently managing approximately 40,000 multi-family units. Founded in 1969, Capstone maintains offices across several states and employs more than 850 people in the field of property management, and our portfolio extends to over 75 cities. The size of our portfolio ranks us as one of the largest third-party management firms in the nation. Neither Capstone nor its principals owns, buys or sells investment real estate and we have no conflicts with our clients' interests in this regard. This distinguishes us from many competing firms and enables us to provide the personalized service each property deserves, without the distraction that ownership can cause. Consequently, we focus on the client’s goals beginning with take-over. Third-party real estate management is the business on which we have built our reputation, and we are committed to providing the highest standards of service and integrity to our clients. Pre-Acquisition Due Diligence Services - Interior Walk Through, Market Analysis, Operating Projections, Lease File Review, Exterior Observations New Development Planning - Project Design Consulting, Marketing Consulting, Lease-up Specialists Full Service Property Management - Traditional Multifamily Housing, Student Housing, Seniors Housing, Military Housing, Renovation Supervision, High/Mid Rises Affordable Housing Compliance Services - Same Day Eligibility File Reviews, Application Consulting Services, Remote File or Physical On-site Audits, with Expertise in Tax Credit, Section 8, Home, Bond, ADHP and several other programs. www.capstonecomplianceservices.com
Offices: 912 S Capital of Texas Hwy, Austin, Texas 78746, US
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