Area Debt Manager-Recoveries-2 Wheeler Loan & Pre-Owned Car
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Area Debt Manager-Recoveries-2 Wheeler Loan & Pre-Owned Car
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Full-time
bachelor degree, postgraduate degree
Posted 5d ago
~40 hrs/week
Responsibilities
Manage a team and coordinate operational recovery activities for a credit portfolio to minimize delinquencies. Oversee collection agencies and collaborate with legal teams to ensure efficient retrieval of EMIs and adherence to corporate policies.
Requirements
Requires a bachelor's or postgraduate degree with 5-10 years of relevant experience in collections. Must be capable of managing productivity parameters and implementing strategies for timely debt recovery.
Full job description
Job Requirements
Job Requirements
Job Title – Area Collection Manager-2 Wheeler Loan and Per-owned car
Business Unit - Retail Banking
Function – Collections
Job Purpose:
The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory. It includes administration of corporate policies and procedures and ensure that front delinquencies are minimized. Working closely with the legal team so that they can provide sound legal advice on how to manage delinquencies that the company faces. The role bearer end to end collection responsibility for the collections of the area allocated contributing to the larger organizational objectives of the bank. The role bearer has the responsibility to plan, organize, direct and oversee the activities of the Recoveries department, while managing the agencies associated with the company in their assigned area. The role bearer will be responsible for the efficiency and optimization of retrieving the EMI from the customers and must adhere to the guidelines laid out by the company contributing to the larger organization objectives of the bank. This is a critical role that has a direct impact on the financial institution's budget planning.
Roles & Responsibilities:
Responsible to handle an area for collections of specific products
Responsible for collection efficiency and cost of collections for the assigned area
Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters
Responsible to review account allocations and collections targets by bucket to agencies/ in house team
Regularly follow up with the default customers through a dedicated team
Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force
Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same
Making sure that there is adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise
Ensuring that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantly
Collaborate with legal team to ensure legal action is taken on specified cases
Building relationships with key clients to ensure timely collections are made
Determine suitable tactics or strategies for timely collections.
Managerial & Leadership Responsibilities:
Attract and retain best-in-class talent for key roles in their reporting structure
Educational Qualifications:
Graduate – Any
Post Graduate – Any
Experience:
Minimum of 5-10 years of relevant experience in Collections
For any bank-related queries, please email us at [email protected] or call 1800 10 888 (Toll free).
Industry
Banking
Company size
10,001+ employees
Founded
2015
Headquarters
Mumbai, Maharashtra
LinkedIn followers
1,798,422
Total funding
$1.8B
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Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles:
Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles.
Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions.
Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so.
Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees.
Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store.
Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years.
Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans.
ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility.
Creating a new-age, ethical and world-class institution for India is a privilege for its employees.
Offices: IDFC FIRST Bank Tower, The Square, C-61, G Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra 400 051, IN
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