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The role serves as the primary commercial contact for aerospace customers, managing RFQs, pricing, and order inquiries. It involves partnering with Key Account Managers to drive business growth and collaborating across internal teams to resolve customer issues.
Requires 2+ years of experience in inside sales or commercial operations within a B2B environment, with proficiency in CRM and ERP systems. A bachelor's degree in Business, Engineering, or Supply Chain is preferred.
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers
About the Role
DuPont is seeking an Inside Sales Representative to support our Vespel® aerospace business. This role partners with Key Account Managers (KAMs) while managing a portfolio of aerospace customers. You will serve as a key commercial contact, helping drive customer satisfaction, operational excellence, and business growth.
Location: Valley View, OH
What You'll Do
Customer & Account Management
Serve as the primary contact for assigned aerospace customers.
Respond to pricing, RFQ, delivery, documentation, and order inquiries.
Build strong customer relationships through responsive, solutions-focused support.
Identify and support opportunities for account growth.
Support Strategic Accounts
Partner with Key Account Managers to support key aerospace customers.
Coordinate quotes, pricing requests, customer documentation, and follow-up actions.
Help ensure timely execution of commercial activities.
Sales Operations & Commercial Execution
Manage RFQs, quotations, pricing approvals, and sales support activities.
Maintain accurate customer, pricing, and opportunity data within CRM and ERP systems.
Support pipeline visibility and account activity tracking.
Cross-Functional Problem Solving
Work with Supply Chain, Quality, Engineering, Finance, and Customer Service teams to resolve customer issues.
Support delivery escalations, expedite requests, and documentation requirements.
Drive timely communication and issue resolution.
Compliance & Process Excellence
Manage customer documentation, NDAs, and commercial forms.
Support credit and account-related processes.
Ensure compliance with DuPont policies and business processes.
Required Qualifications
2+ years of experience in inside sales, commercial operations, customer service, or account support within a B2B environment.
Experience with RFQs, quotations, pricing, order management, and customer support.
Familiarity with CRM and/or ERP systems (Salesforce, SAP, or similar).
Strong communication, organization, and multitasking skills.
Ability to collaborate across multiple functions and manage competing priorities.
Preferred Qualifications
Account management experience with customer ownership responsibilities.
Experience supporting aerospace, industrial, or technical products.
Knowledge of pricing, quoting, and sales processes.
Experience with opportunity management and pipeline tracking.
Advanced Salesforce, SAP, CRM, or ERP proficiency.
Bachelor's degree in Business, Engineering, Supply Chain, or a related field.
Why Join DuPont?
Support leading aerospace customers and applications.
Work closely with strategic account leaders.
Develop commercial, customer-facing, and problem-solving skills in a global organization.
Contribute to business growth while delivering an exceptional customer experience.
Work Location: Valley View, Ohio (onsite/hybrid based on business requirements).
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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.
DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
Beware of recruitment scams! Please read important information for job seekers: https://www.dupont.com/careers/hiring-faqs.html We’re creating advanced solutions that help transform industries and improve everyday life across our key markets of healthcare, water, construction and transformation. At DuPont, we inspire each employee to embrace their unique journey and unlock their full potential. Discover the many reasons to work at DuPont. Learn more at dupont.com. Please take the time to review our comments policy before commenting on our page. http://dptn.ws/policy
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Based on 2173 listings with disclosed salaries, most engineering jobs in Ohio pay between $72k–$170k per year. Individual offers vary with seniority, company size, and specialization.
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