Strategic Support Associate, Operations Process Engineer
Lansing, Michigan, United States · On-site
Entry level$2.7B raised
If you are an internal associate, please login to Workday and apply through Jobs Hub. Job Purpose Jackson's Strategic Support Program (SSP) is designed to provide on-demand staffing to various departments and create a ta…
Skills: Process Mapping, Data Analysis, Root Cause Analysis, Workflow Documentation, Microsoft Excel
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Farmington Hills, Michigan, United States · On-site
Senior$7.3B raised
Location: Farmington Hills, MI Schedule: Full-time, onsite Education Required: Bachelor of Science in Mechanical or Electrical Engineering Strong candidate(s) identified: Yes Come Drive Innovation with Us. We are current…
Skills: CAD, GD&T, Supplier Management, Root Cause Analysis, DVP&R
Strategic Support Associate, Operations Process Engineer
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Part-time, Internship
bachelor degree
Posted 19d ago
~29 hrs/week
Responsibilities
The associate will support the Operations Process Engineering team by mapping workflows and analyzing operational data to improve quality and efficiency. They will also assist in implementing process improvement initiatives and developing standard operating procedures.
Requirements
Candidates should be STEM students (Sophomores, Juniors, or Seniors) or have equivalent engineering experience. Proficiency in Microsoft Excel and knowledge of Lean or Six Sigma methodologies are preferred.
Full job description
If you are an internal associate, please login to Workday and apply through Jobs Hub.
Job Purpose
Jackson's Strategic Support Program (SSP) is designed to provide on-demand staffing to various departments and create a talent pipeline within our organization. As a Strategic Support Associate (SSA), you will join our talented population of associates, performing critical daily business support functions which directly impact the customer experience.The Operations Process Engineer (OPE) SSA will support Jackson's Operations Process Engineering team. They will support a variety of process improvement activities, including assisting with mapping and documentation of workflows, gathering and analyzing operational data, and identifying opportunities for increased quality and efficiency. This individual will also participate in problem-solving and troubleshooting efforts and collaborate with cross-functional teams throughout the entire customer journey.
Essential Responsibilities
Assist in mapping and documenting existing Operations processes.
Collect, organize, and analyze production and operational data to identify trends and areas for improvement.
Support the implementation of process improvement initiatives, including department strategic projects.
Participate in root cause analysis and help troubleshoot process-related issues.
Collaborate with cross-functional teams, with all levels of associates, to aid in process documentation and project implementation.
Contribute to the development and updating of standard operating procedures (SOPs) and work instructions.
Maintain accurate records of project activities and findings.
Assist with other engineering tasks and projects as assigned.
Other Duties
Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
Demonstrate a willingness to learn business processes and administrative systems.
Work well independently and within a team.
Basic understanding of engineering principles.
Ability to effectively communicate technical and non-technical matters both verbally and in writing.
Experience with analyzing data and statistics.
Experience with Microsoft Suite with an emphasis in Excel.
Working hours:
Shifts offered from 8:00am – 6:00pm, Monday-Friday.
Minimum requirement of 18 hours per week, maximum of 29.
Duration of individual shift segments must be a minimum of 3 hours.
Qualifications
Sophomores, Juniors, or Seniors enrolled in a 4-year degree program focused on a STEM discipline strongly preferred, Engineering disciplines or equivalent work experience required.
Knowledge of Lean Manufacturing or Six Sigma methodologies preferred.
Experience with process documentation tools/software preferred.
Experience with automation software (e.g. Robotic Process Automation, PowerAutomate/CoPilot 360) preferred.
Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
Related keywords
Operations Process EngineeringSTEMLean ManufacturingSix SigmaRobotic Process AutomationPowerAutomateCoPilot 360SOPRoot Cause AnalysisProcess DocumentationData StatisticsWorkflow Mapping
PPM America, Inc. (PPM) is a client-focused investment manager. PPM has the experience and resources to provide our clients with investment solutions across markets, including fixed income, private equity and commercial real estate. However, like a smaller shop, PPM remains nimble, investment-led and responsive to the opportunities that our teams discover together. Our mission is to deliver specific client solutions and service to investors around the world with the goal of meeting investors’ unique investment objectives. In addition, PPM employees are committed to building our community and supporting local nonprofits that strengthen families and increase economic opportunities.
Important disclosures:
As a general policy, PPM does not respond to posts or inquiries made through any social media platform. You may contact PPM at [email protected].
PPM disclosures: https://www.ppmamerica.com/social
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Based on 1809 listings with disclosed salaries, most engineering jobs in Michigan pay between $75k–$184k per year. Individual offers vary with seniority, company size, and specialization.
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