Patient Specialist - Ann Arbor, MI (1099 Contractor, Per Diem/On Call)
Ann Arbor, Michigan, United States · On-site
Entry level$334M raised
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Patient Specialist - Ann Arbor, MI (1099 Contractor, Per Diem/On Call)
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Contract, Per diem
professional certificate
Posted 1d ago
~40 hrs/week
Responsibilities
The Patient Specialist fits and trains local patients with wearable defibrillators and manages the associated equipment inventory. They coordinate with prescribers and caregivers to schedule services across various healthcare settings.
Requirements
Requires at least one year of paid patient care experience and a clinical or engineering background. Candidates must possess a valid driver's license and be able to pass background checks and drug screenings.
Full job description
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings.
We have an opening in Ann Arbor, MI.
This is a paid per fitting position.
ESSENTIAL DUTIES
Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills
Willingness to contact prescribers, caregivers and patients to schedule services
Ability to accept an assignment that could include daytime, evening, and weekend hours
Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services
Measure the patient to determine the correct garment size
Review and transmit essential paperwork with the patient to receive the Assure® garment and services
Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings
Flexibility of work schedule and competitive pay provided
Adhere to Pledge of Confidentiality
Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case
COMPETENCIES
Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
Integrity: Commitment, accountability, and dedication to the highest ethical standards.
Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
Action/Results: High energy, decisive planning, timely execution.
Innovation: Generation of new ideas from original thinking.
Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
Highly organized, service and detail orientated
Passionate about the heart-failure space and a strong desire to make a difference
Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
Interest and desire for life-long learning to continuously improve over time.
REQUIREMENTS:
Education/Experience Required:
1 year in a paid patient care experience (not as a family care giver)
Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
Disclosure of personal NPI number (if applicable)
Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
Willingness to pay an annual DME fee which is deducted from the completed work order
Ability to pay for vendor credentialing upfront during a 90-day probationary period
Experience in patient and/or clinician education
Valid driver’s license in state of residence with a good driving record
Ability to consistently work in the field in and around the region. Disclosures are required for any potential relationships and referral sources
Must be able to achieve credentialing for hospital system entry including, but not limited to:
Documentation of vaccination and immunization status
Pass background check
Pass drug screening testing
Review and agree to hospital policies and procedures
Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
Preferred:
Knowledge of MS Office, Excel, PowerPoint, MS Teams
Direct cardiac patient care experience – RN, RT, CVIS, Paramedic, CRM
WORK ENVIRONMENT
Variable conditions during travel
Minimal noise volume typical to an office or hospital environment
Possible environmental exposure to infectious disease (hospital and clinic settings)
Extended hours when needed
Drug-free
PHYSICAL DEMANDS
Ability to travel by car
Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
Frequent stationary position, often standing or sitting for prolonged periods of time
Frequent computer use
Frequent phone and other business machine use
Occasional bending and stooping
Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle
TRAVEL
Frequent travel by car in agreed upon geography
OTHER DUTIES:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Kestra Medical Technologies, Inc does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Kestra's mission is to provide innovative, intuitive medical technologies to protect and support at-risk patients.
Industry
Medical Equipment Manufacturing
Company size
51-200 employees
Founded
2014
Headquarters
Kirkland, WA
LinkedIn followers
47,202
Total funding
$334M
At Kestra, we stand for patients at-risk and the people who care for them. Together we work to protect, support, and empower them with wearable technologies, tools, and better answers as they navigate life’s most challenging medical events.
Cardiovascular disease is the number one cause of death globally. We’re taking a fresh approach to cardiac monitoring and delivery of definitive therapy with wearable products and applications. We aim to make the entire recovery process easier for patients by bringing comfort and assurance to them—along with advanced clinical insights and tools to their medical care teams.
Kestra Medical Technologies, Ltd. is a commercial-stage wearable medical device and digital healthcare company focused on transforming patient outcomes in cardiovascular disease using monitoring and therapeutic intervention technologies that are intuitive, intelligent, and connected.
Visit us at www.kestramedical.com
Kestra Medical Technologies communicates employment opportunities and job offers only through its authorized Talent Acquisition and Hiring Teams. Official communications will originate from a @kestramedical.com email address.
Kestra Medical Technologies does not issue job offers to individuals with whom we have not previously engaged through an official recruitment process, nor do we request sensitive personal or financial information through unsolicited emails, text messages, or social media platforms. Candidates should verify the identity of any individual claiming to represent Kestra Medical Technologies before sharing personal information. All open positions can be found and applied for exclusively through the official Jobs at Kestra Medical Technologies Inc. careers site.
Offices: 3933 Lake Washington Blvd NE, Suite 200, Kirkland, WA 98033, US
How much do Engineering jobs in Ann Arbor, MI pay?
Based on 113 listings with disclosed salaries, most engineering jobs in Ann Arbor, MI pay between $78k–$200k per year. Individual offers vary with seniority, company size, and specialization.
How many Engineering jobs are open in Ann Arbor, MI right now?
There are currently 253 open engineering positions in Ann Arbor, MI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Ann Arbor, MI?
Companies currently hiring include KLA, Domino's, HDR, Applied Intuition, Torc Robotics, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Ann Arbor, MI?
Yes — 70 of the 253 open engineering positions offer remote or hybrid work (19 remote, 51 hybrid).
How do I apply for Engineering jobs in Ann Arbor, MI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.