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Full-time
high school, professional certificate
Posted 25d ago
~40 hrs/week
Responsibilities
Perform diagnostic and service work on residential and light commercial HVAC equipment to ensure customer satisfaction. Maintain equipment, resolve technical problems, and promote company products and services to clients.
Requirements
Requires a high school diploma or GED, EPA and safety certifications, and at least 2 years of HVAC experience. Must possess a valid driver's license and the physical ability to lift heavy equipment and work in confined spaces.
Full job description
Welcome!
Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.
Location Address: 8227 Northwest Blvd Ste 300, Indianapolis, IN 46278
Key Responsibilities:
Works under general supervision to perform residential and/or light commercial service and maintenance calls
Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
Completes routine maintenance and equipment cleaning as needed or required
Responsible for delivery and removal of parts and equipment needed to complete service work
Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
Represents the company professionally, honestly, and ethically in all business matters and activities
Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
Performs similar/other duties as needed or assigned
Regular, reliable attendance
Desired Skills and Qualifications:
High school diploma or GED with additional training and 2+ years’ experience in HVAC with technical training certification required
Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
EPA and safety certifications required
Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
Proficient and able to operate all necessary tools and equipment to perform various service projects
Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
Proficient and able to install a basic duct fitting
Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
Effective and efficient time-management and organizational skills
Valid driver’s license with acceptable driving record
Available to work flexible hours and on-call shifts as needed
Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds
Minimum Experience: 2+ years
Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [email protected]
Related keywords
HVACEPA CertificationResidential ServiceCommercial HVACRefrigerationVentilationAir ConditioningElectrical TroubleshootingDuctworkBoiler SystemsHumidifiersAir CleanersMaintenanceField ServiceTechnical Training
Service Experts is North America's leading HVAC, Plumbing & Electrical company with 75+ locations nationwide.
Offices: 3400 N Central Expy, 410, Richardson, Texas 75082, US · 11B Solar Drive, Clifton Park, New York 12065, US · 5811 Techni Center Drive, Austin, Texas 78721, US · 2725 Basswood Blvd, Suite #241, Fort Worth, Texas 76131, US · 799 Space Drive, Beavercreek, Ohio 45434, US
heatingair conditioningduct cleaningindoor air qualitysolar energyresidentialcommercialplumbingand insulationConsumer
Based on 1214 listings with disclosed salaries, most engineering jobs in Indiana pay between $70k–$171k per year. Individual offers vary with seniority, company size, and specialization.
How many Engineering jobs are open in Indiana right now?
There are currently 5,593 open engineering positions in Indiana listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Indiana?
Companies currently hiring include Eli Lilly and Company, Indiana State Park Inns, SAIC, Cummins Inc., Rolls-Royce, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Indiana?
Yes — 684 of the 5593 open engineering positions offer remote or hybrid work (185 remote, 499 hybrid).
How do I apply for Engineering jobs in Indiana?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.