Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most g…
Skills: Business Acumen, Credible Challenge, Laws And Regulations, Management Reporting, Policy And Procedure
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Skills: Business Acumen, Credible Challenge, Laws And Regulations, Management Reporting, Policy And Procedure
Assistant Lead - Automation, Data & Intelligent Systems
Mumbai, Maharashtra, India · On-site
Senior
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Skills: SQL, Python, Data Architecture, Automation, Apache Airflow
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Inside Sales - Academic Counsellor (Mumbai)
Mumbai, Maharashtra, India · On-site
$300k–$750k/yr
Mid level
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Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving…
Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving…
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Full-time
bachelor degree
Telehealth Options, Health Advocates, Confidential Counseling, Learning And Development Resources, Work Life Balance Programs
Posted 36d ago
~40 hrs/week
Responsibilities
Manage and deliver New Hire Foundation courses and soft skills programs for KYC Operations staff across all business levels. Identify skill gaps to design training materials and ensure compliance with business strategy and policy enhancements.
Requirements
Requires a bachelor's degree and 8-9 years of experience in banking or learning and development. Strong knowledge of KYC/AML, adult learning principles, and excellent English communication skills are highly preferred.
Full job description
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Global KYC Trainer Hybrid (Internal Job Title: KYC Operations Sr Analyst – C12) based in Mumbai, India. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
We have a variety of programs that help employees balance their work and life.
Global Operations Training Partner will primarily look after the training of KYC Operations staff both in technical processes and soft skills and will act as a support for new joiners and the needs of the wider operations. We are looking for someone who believes they can clearly transfer Technical and other knowledge to trainees; improve the way training is delivered and can simplify the complex learning for new recruits.
In this role, you’re expected to:
Management and delivery of the New Hire Foundation courses, on-demand training requests, and soft skills programs.
Deliver training to all business levels; operations to senior managers.
Ensure that all learning and development deliverable / queries / requests are delivered on time and to the highest standard.
Develop and maintain good client relationships.
Identify skill gaps on an on-going basis and design / amend training material and assessments and accordingly using the most appropriate learning interventions.
Remain informed of business strategy changes and of new policy, process and technology enhancements and develop necessary training material.
Maintain Good housekeeping: tracking attendance, on time publishing of training Invites, New Hire follow ups, publishing training material and dealing with training inquiries.
Support of the KYC Training Controls Function
Strengthen the capabilities and enhance support through but not limited to projects within an already strong and collaborative team.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
As a successful candidate, you’d ideally have the following skills and exposure:
Bachelor's degree/University degree or equivalent experience
Experience of delivering training to various levels within an organization is an advantage
Minimum of 8-9 years’ experience in a banking and/or learning & development environment
Computer literate with good knowledge of MS Office applications, AI technology.
Adult learning and technology-based learning is an advantage
Good knowledge of learning and development principles is an advantage
Strong knowledge of Citi systems, products and processes is an advantage
KYC / AML knowledge is a strong advantage
Excellent communication skills and fluent in English
Take the next step in your career, apply for this role at Citi today
Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
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How many Education jobs are open in Mumbai, India right now?
There are currently 117 open education positions in Mumbai, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Education roles in Mumbai, India?
Companies currently hiring include Shri Vile Parle Kelavani Mandal, IIDE - The Digital School, Brainwonders, Godrej & Boyce Mfg. Co. Ltd., Narsee Monjee Institute of Management Studies (NMIMS), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Education jobs in Mumbai, India?
Yes — 32 of the 117 open education positions offer remote or hybrid work (15 remote, 17 hybrid).
How do I apply for Education jobs in Mumbai, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.