Position Summary At The Bancorp, we’ve spent more than 25 years driving innovation in the financial services industry. As one of the first banks to embrace fintech, we combine technology, expertise and a forward-looking …
Skills: AI Strategy, Intelligent Automation, Generative AI, Machine Learning, Natural Language Processing
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M&T Bank
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Full-time
bachelor degree, postgraduate degree
Posted 43d ago
Apply by Jun 30
~40 hrs/week
Responsibilities
Lead the enterprise strategy, roadmap, and governance for AI-enabled automation to transition the organization toward predictive and decision-driven operating models. Oversee the delivery of scalable AI solutions while ensuring alignment with regulatory expectations, risk management, and enterprise architecture.
Requirements
Requires a bachelor's degree and over 12 years of experience in AI, technology strategy, or digital transformation, with at least 5 years in a leadership role. Candidates must demonstrate expertise in AI/ML frameworks and the ability to influence senior executives within a regulated financial environment.
Full job description
Position Summary
At The Bancorp, we’ve spent more than 25 years driving innovation in the financial services industry. As one of the first banks to embrace fintech, we combine technology, expertise and a forward-looking approach to deliver creative, real-world solutions. We work side by side with our partners to help them grow and innovate with confidence. Across Fintech Solutions, Institutional Banking, Commercial Lending and Real Estate Bridge Lending, we provide the people, processes, technology and banking capabilities that turn bold ideas into outcomes.
Join a team that brings urgency and rigor to every challenge and plays a direct role in driving growth for our clients and the communities we serve.
The Director AI Strategy & Intelligent Automation role is responsible for establishing and leading the enterprise strategy, roadmap, governance, and delivery of AI-enabled automation capabilities across The Bancorp. This role advances the organization from task-based automation to intelligent, predictive, and decision-driven operating models by applying artificial intelligence, machine learning, natural language processing, document intelligence, generative AI, agentic workflows, and data-driven decision making to high-value business processes.
This position serves as the enterprise leader and executive sponsor for AI within the Automation program, ensuring that solutions are scalable, secure, measurable, compliant, and aligned with enterprise architecture, model risk management, data governance, information security, vendor risk, and regulatory expectations. The role operates across business, technology, operations, risk, compliance, legal, and data functions, requiring strong executive influence, strategic planning, portfolio leadership, change management, and the ability to translate emerging AI capabilities into practical business outcomes within a regulated banking environment.
Key Responsibilities
Owns the enterprise AI and intelligent automation strategy, roadmap, and operating model in alignment with business priorities, risk appetite, regulatory expectations, and enterprise transformation objectives.
Leads prioritization of AI-enabled automation opportunities through intake governance, feasibility assessment, business case development, funding alignment, benefits estimation, and executive decision-making forums.
Provides executive leadership for the design, architecture, and delivery of enterprise AI solutions that integrate machine learning, NLP, document intelligence, cognitive services, generative AI, and decisioning capabilities into business workflows.
Oversees a portfolio of intelligent automation use cases, including alert triage, document intelligence, predictive exception handling, decision support, knowledge assistants, workflow orchestration, and agentic AI-enabled process improvement.
Partners cross-functionally with Technology, Data Science, Operations, Risk, Compliance, Legal, Information Security, Financial Crimes, and business leaders to operationalize AI solutions in production environments.
Establishes enterprise standards, reusable frameworks, controls, and best practices for AI model integration, orchestration with RPA platforms, cloud-based AI services, APIs, LLM-enabled capabilities, and scalable automation delivery.
Ensures AI solutions meet responsible AI, model risk management, data governance, privacy, cybersecurity, auditability, third-party risk, and regulatory compliance requirements.
Evaluates, selects, and governs AI technologies, automation platforms, implementation partners, and vendors in accordance with enterprise architecture, procurement, legal, risk, and compliance standards.
Defines performance metrics, value realization methods, and executive reporting to measure productivity improvement, risk reduction, cycle-time improvement, cost optimization, quality enhancement, and adoption of AI-enabled solutions.
Builds, develops, and leads a high-performing AI and automation capability, providing direction, mentorship, talent development, and accountability for delivery quality and organizational readiness.
Advances AI literacy, adoption, and change management across the enterprise by translating complex technical concepts into practical business value, controls, and implementation plans.
Represents the Automation program in governance forums, executive updates, audit or regulatory reviews, vendor assessments, strategic planning activities, and cross-functional decision-making forums, as needed.
Performs other duties as assigned.
Qualification Requirements
Bachelor’s degree in Computer Science, Data Science, Engineering, Business, Information Systems, or related field, or equivalent experience.
12+ years of experience in AI, intelligent automation, technology strategy, digital transformation, data science, advanced analytics, or related enterprise technology functions.
5+ years of leadership experience managing cross-functional teams, enterprise technology portfolios, transformation programs, or AI/automation delivery capabilities.
Demonstrated experience defining enterprise strategy, governance, roadmaps, operating models, and measurable outcomes for AI, automation, analytics, or technology-enabled transformation initiatives.
Proven ability to influence senior executives and lead complex initiatives across business, technology, data, risk, compliance, legal, information security, and operations stakeholders.
Strong understanding of AI/ML, generative AI, NLP, intelligent automation, workflow orchestration, cloud-based AI services, data governance, model risk management, and regulatory considerations within financial services.
Advanced degree, such as a Master’s degree or PhD, in AI, Data Science, Computer Science, Engineering, Business, or related discipline, preferred.
Experience building, leading, or scaling an enterprise AI, intelligent automation, digital transformation, innovation, or AI Center of Excellence capability, preferred.
Experience operating within banking, sponsor banking, fintech, payments, lending, financial crimes, compliance, or other regulated financial services environments, preferred.
Familiarity with platforms and technologies such as UiPath, Python, Azure AI/OpenAI, cloud AI services, APIs, RAG, LLMOps, MLOps, document intelligence, predictive modeling, and agentic AI workflows, preferred.
Experience establishing responsible AI governance, model lifecycle management, risk controls, production monitoring, auditability, and human-in-the-loop oversight for AI-enabled processes, preferred.
Experience evaluating AI vendors, automation platforms, implementation partners, third-party risk considerations, commercial models, and enterprise technology investment decisions, preferred.
Exceptional executive communication, stakeholder engagement, facilitation, and presentation skills with the ability to translate technical capabilities into business impact, preferred.
Demonstrated ability to drive change management, adoption, training, and organizational readiness for AI-enabled transformation in evolving program structures, preferred.
Strong business judgment, strategic thinking, and execution discipline with the ability to balance innovation, operational value, risk management, compliance, and enterprise scalability, preferred.
Additional Information
This job will be open and accepting applications for a minimum of five days from the date it was posted.
The Bancorp Bank, N.A. is an EQUAL OPPORTUNITY EMPLOYER and will not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, pregnancy, citizenship, national origin, age, disability, genetic information, veteran status or other protected category with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment.
Employment with The Bancorp Bank, N.A. includes successfully passing a background check including credit, criminal, education, employment, OFAC, and social media background history.
The Bancorp, Inc., headquartered in Wilmington, DE, through its subsidiary, The Bancorp Bank, N.A., headquartered in Sioux Falls, SD, is defining the future of banking. As one of the first banks to embrace fintech, The Bancorp has been a driving force behind the industry’s evolution, serving as an essential financial enabler of fintech innovation for more than 25 years. Led by its Fintech Solutions business, the company delivers a dynamic portfolio of payment and lending solutions that empowers its clients to turn bold ideas into real-world success.
Ranked by the Nilson Report as the No. 1 issuer of prepaid cards in the U.S. and among the top 10 debit card issuers nationally, The Bancorp also holds leading positions in its Institutional Banking, Small Business Lending, Fleet Management Services, and Real Estate Bridge Lending businesses. Across every line of business, The Bancorp fosters prosperity through the perpetual transformation of banking and aims to drive growth for its clients, investors, employees, and the communities it serves.
For more information, visit thebancorp.com.
Offices: 345 N Reid St, Sioux Falls, South Dakota 57103, US · 409 Silverside Road, Wilmington, DE 19809, US · 3755 Park Lake St, Orlando, Florida 32803, US · 110 Quail Ridge Dr, Westmont, Illinois 60559, US · 2127 Espey Ct, Crofton, Maryland 21114, US
How much do Data & Analytics jobs in Wilmington, DE pay?
Based on 121 listings with disclosed salaries, most data & analytics jobs in Wilmington, DE pay between $85k–$196k per year. Individual offers vary with seniority, company size, and specialization.
How many Data & Analytics jobs are open in Wilmington, DE right now?
There are currently 301 open data & analytics positions in Wilmington, DE listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Data & Analytics roles in Wilmington, DE?
Companies currently hiring include JPMorganChase, Citi, Barclays Corporate Banking, Forbes Advisor, AstraZeneca, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Data & Analytics jobs in Wilmington, DE?
Yes — 107 of the 301 open data & analytics positions offer remote or hybrid work (16 remote, 91 hybrid).
How do I apply for Data & Analytics jobs in Wilmington, DE?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.