Calgary, Alberta, Canada · Hybrid
$36/hr–$60/hr
We Are: Accenture Song, a new breed of agency that’s all about the experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most di…
Skills: CCaaS, Amazon Connect, Genesys, NICE, Agentic AI
ClioCalgary, Alberta, Canada · Hybrid
$97k–$132k/yr
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the l…
Skills: Financial analysis, Business analysis, Pricing strategy, Data modeling, SaaS
Vancouver, British Columbia, Canada · On-site
Job Description WHAT IS THE OPPORTUNITY? As a Lead Data Scientist, Global AML Transaction Monitoring, you will develop and maintain efficient and effective AML/ATF Transaction Monitoring models that considers regulatory …
Skills: Actuarial Modeling, Big Data Management, Commercial Acumen, Data Mining, Data Science
Vancouver, British Columbia, Canada · Hybrid
$150k–$195k/yr
Job Summary NetApp is pioneering the development of StorageGRID object storage – AWS cloud compatible software powering the exponential growth in AI data lakes. As a Software Engineer - Senior, this is your chance to wor…
Skills: C++, Go, Ruby, Python, Java
Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL)Calgary, Alberta, Canada · Hybrid
$62k–$78k/yr
Job Requisition ID: 12393 Position Status: Temporary Full Time Position Type: Hybrid Office Location: Calgary (AB); Halifax (NS); Ottawa (ON); Quebec (QC); Toronto (ON); Vancouver (BC) Travel Requirement: Travel not requ…
Skills: Statistical analysis, Data manipulation, Programming, R, Python
Vancouver, British Columbia, Canada · Remote OK
At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commod…
Skills: SaaS Sales, Outbound Prospecting, Pipeline Generation, Maritime, Shipping
Vancouver, British Columbia, Canada · On-site
$70k–$80k/yr
This posting is intended to consider individuals currently performing the work in a temporary capacity as part of the selection process for a permanent position. Position Summary This role supports AQI, a software and an…
Skills: Financial planning, Financial reporting, Forecasting, Financial modeling, Data analysis
Vancouver, British Columbia, Canada · On-site
Job Description Are you a talented, creative, and results-driven professional who thrives on delivering high-performing applications. Come join us! Global Functions Technology (GFT) is part of RBC’s Technology and Operat…
Skills: Application support, Windows, Linux, SQL Server, Oracle Databases
Vancouver, British Columbia, Canada · On-site
Discover TRIUMF, Canada's particle accelerator centre. We are a publicly funded, not-for-profit research lab that is a hub for discovery and innovation. Our mission is to serve as Canada’s particle accelerator centre. We…
Skills: Workday, Power BI, Data analysis, Supply chain management, Process mapping
Vancouver, British Columbia, Canada · Hybrid
$50k–$60k/yr
Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our ind…
Skills: Sales development, Outbound sales, Lead generation, Market research, Salesforce
ClioCalgary, Alberta, Canada · Hybrid
$157k–$213k/yr
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the l…
Skills: AWS, Terraform, Infrastructure-as-Code, CI/CD, Observability
Vancouver, British Columbia, Canada · Hybrid
$74k–$84k/yr
About QuadReal Property Group QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. Fro…
Skills: Data Analysis, SQL, Power Query, Excel, Power BI
Vancouver, British Columbia, Canada · Hybrid
Tigera provides Calico, a unified network security and observability platform to prevent, detect and mitigate security breaches in Kubernetes clusters. Tigera’s open-source offering, Calico Open Source, is the most widel…
Skills: Python, Kubernetes, Automation, CI/CD, Distributed systems
Vancouver, British Columbia, Canada · Remote OK
$133k–$166k/yr
We are seeking a seasoned Senior Manager to lead two critical and complementary functions within Business Technology: IT Product Management and IT Software Asset Management. This is a high-impact leadership role responsi…
Skills: IT Product Management, Software Asset Management, People Management, Product Strategy, Demand Management
Vancouver, British Columbia, Canada · Hybrid
$87k–$108k/yr
About the Team The Dasher & Logistics team ensures every delivery is completed with speed, accuracy, and a positive experience for consumers, merchants, and Dashers. We own the health of our delivery marketplace — includ…
Skills: Strategy, Operations, Data Analysis, Marketplace Health, Supply Chain Management
Vancouver, British Columbia, Canada · On-site
$113k–$141k/yr
About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — help…
Skills: Integrated Marketing, Consumer Marketing, Growth Strategy, Subscriber Retention, Cross-functional Leadership
Vancouver, British Columbia, Canada · On-site
$228k–$285k/yr
About the Team DoorDash is scaling its Canadian business at an unprecedented rate, and we are hiring a leader to be responsible for key merchant relationships, along with Manager responsibility within our wider Enterpris…
Skills: Account Management, Strategic Partnership Development, People Management, C-Suite Relationship Management, Data Analysis
Vancouver, British Columbia, Canada · On-site
$87k–$109k/yr
About the Team DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — help…
Skills: SQL, A/B Testing, Data Analysis, Growth Marketing, Pricing And Promotions
Vancouver, British Columbia, Canada · Hybrid
$70k–$75k/yr
We are hiring for this position out of our Vancouver office. Successful candidates who apply outside of these areas will be expected to relocate and reside in a location that is within a commutable distance. Role Overvie…
Skills: Anti-Money Laundering, Risk Assessment, Compliance, Transaction Monitoring, Data Analysis
Vancouver, British Columbia, Canada · Remote Solely
About ProCogia: We help businesses transform data into real growth! Our clients operate in high-stakes, highly regulated industries (such as telecom, financial services, life sciences, and more), where precision, complia…
Skills: Epicor ERP, Kinetic, APIs, BAQs, BPMs
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The CCaaS Tech Consultant supports the design, build, and delivery of contact center and agentic AI solutions by performing technical analysis and configuration. They bridge functional intent and technical execution by working with architects to translate requirements into implementable technical artifacts.
Candidates must have 2–4 years of experience in a technical analyst or engineering support role with a university degree. Proficiency in CCaaS platforms, cloud concepts, and system integrations is required, along with strong collaboration and documentation skills.
We Are:
Accenture Song, a new breed of agency that’s all about the experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand’s voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
The Work:
The CCaaS Tech Consultant supports the design, build, and delivery of contact center and agentic AI solutions, contributing hands‑on technical analysis across CCaaS platforms, agentic workflows, integrations, and cloud environments. The role bridges functional intent and technical execution, working closely with Solution Architects, AWS / CCaaS specialists, and delivery teams to translate requirements into implementable technical artifacts.
This is a delivery‑oriented role, ideal for practitioners building depth in cloud‑based contact centers, agentic AI architectures, and enterprise integrations within large‑scale transformation programs.
2–4 years of experience in a Technical Analyst, Associate Consultant, or Engineering support role.
Hands‑on exposure to contact center technologies, cloud platforms, or enterprise systems.
Experience supporting technical delivery activities and documentation.
A University degree is required for this position.
Foundational understanding of CCaaS platforms and contact center architectures.
Exposure to agentic or AI‑enabled solutions, such as virtual agents, automation, or decision support.
Familiarity with how conversational experiences connect to backend systems and data.
Working knowledge of:
Cloud concepts (preferably AWS)
APIs and system integrations
Basic troubleshooting and log analysis
Comfortable reading and contributing to architecture diagrams and technical flows.
Experience working in agile or hybrid delivery environments.
Strong collaboration skills with architects, engineers, and functional teams.
Detail‑oriented and delivery‑focused mindset.
English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Experience supporting CCaaS migrations or Amazon Connect implementations.
Exposure to agentic AI frameworks or automation platforms.
Financial services or regulated‑environment experience.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.
Information on benefits is here.
Role Location Hourly Salary Range
British Columbia/Ontario $36.25 to $60.29
Visit us at www.accenture.com
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.
Offices: Grand Canal Harbour, Dublin 2, IE · 415 Mission Street, Floor 31-34, San Francisco, California 94105, US · Porkkalankatu 5, Helsinki, Southern Finland 00180, FI · Level 29 & 30, Menara Exchange 106, Lingkaran TRX, Tun Razak Exchange, Kuala Lumpur, Kuala Lumpur 55188, MY · Warsaw Towers Sienna 39, Warsaw, 00-121, PL
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