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CIMA+
Senior AI Developer, Agentic AI
Montreal, Quebec, Canada · Hybrid
Senior$349K raised
Company Description Welcome to a place where people are at the heart of everything we do. Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have ma…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
Meaningful Recognition, Flexible Work Options, On-site Perks, Generous Discounts
Posted 5d ago
Apply by Sep 6
~40 hrs/week
Responsibilities
Manage wholesale outbound orders in SAP from entry to fulfillment while maintaining an accurate order book. Partner with logistics and account management teams to ensure on-time delivery and resolve customer inquiries.
Requirements
Requires strong proficiency in Microsoft Excel and SAP, along with fluency in both English and French. Candidates should have a detail-oriented mindset and preferably experience in wholesale or supply chain customer service.
Full job description
About the ALDO Group
Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, we operate under two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit www.aldogroup.com.
Enjoy meaningful recognition, flexible work options, great on‑site perks, generous discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at heart.
Overview
The Operations Coordinator is a key member of the Demand Management team, supporting the accurate and timely execution of wholesale customer orders for Aldo / APS Brands. This role is essential to ensuring on‑time delivery and order accuracy, while providing visibility of issues and delays to our internal teams.
We’re looking for a detail‑oriented, organized, and curious professional who enjoys working with data, thrives in a fast‑paced environment, and is passionate about delivering great service.
Responsibilities
Process and manage wholesale outbound orders in SAP from entry to fulfillment
Maintain an accurate order book and provide visibility using SAP, BI tools, and Excel reports
Build and analyze Excel files using Pivot Tables, VLOOKUP/XLOOKUP, and data reconciliation
Manage customer‑specific delivery SOPs and compliance requirements
Monitor demand to support accurate production planning
Partner with Distribution, Logistics, and Account Management teams to minimize delays and ensure order accuracy
Deliver best‑in‑class customer service by managing inquiries, issues, delays, and claims
Identify sales opportunities through product and operational support
Support team members with cross‑training, documentation, and additional tasks as needed
Requirements
Positive, proactive attitude with strong curiosity and adaptability
Fluent in French and English; role involves international communication where English is the primary business language
Excellent organizational skills and strong attention to detail
Strong proficiency in Microsoft Excel, including working with large datasets, formulas, pivot tables, lookups, and reporting
High confidence using Microsoft Office (Excel, Outlook, Word, PowerPoint)
Strong written and verbal communication skills with a customer‑focused mindset
Willingness to support the team beyond core responsibilities
Customer service experience in wholesale or supply chain (preferred)
SAP or ERP experience (preferred)
Building a culture of belonging
We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit.
A journey to create a world of love, confidence, and belonging.
Industry
Retail
Company size
1,001-5,000 employees
Founded
1972
Headquarters
Montreal, Quebec
LinkedIn followers
126,543
Founded in 1972, the ALDO Group is one of the world’s leading fashion retailers. We specialize in the design and production of quality, stylish and accessible footwear and accessories.
From our global head office based in Montreal, we operate a network of over 1,500 stores worldwide under our three signature banners: ALDO & Call It Spring.
Guided by a strong set of values and aiming to influence society in both fashion and social responsibility, our purpose is to create a world of love, confidence, and belonging.
We are advocates for diversity and inclusion, and for the environment. In 2018, we were the first fashion footwear and accessories company in the world to be certified climate neutral and we carry forward our sustainability journey.
Offices: 905 Rue Hodge, Montreal, Quebec H4N 2B6, CA · Schochenmühlestrasse 6, Baar, Zug 6340, CH · Nan Ge West Road 1, Daojiao Town, 8th Floor, Guo Li Technology Building, Dongguan City, Guangdong Province 523071, CN
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