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Chicago, Illinois, United States · On-site
$59k–$62k/yr
Entry level
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$70k–$90k/yr
Full-time
Incentive compensation, Restricted stock units, Medical benefits
Posted 1d ago
~40 hrs/week
Responsibilities
The Senior Associate will manage client activities, collect project metrics, and ensure efficient communication across internal stakeholders. They are responsible for resolving project issues and maintaining high-quality documentation to support the Client Management Operations team.
Requirements
Candidates must have at least 2 years of experience in management consulting, customer success, or account management. A demonstrated interest in the healthcare industry and proficiency in tools like Google Suite and Microsoft Office are required.
Full job description
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients at the right time.
Based in Atlanta or Chicago
Responsibilities:
Support the Client Management Operations team by managing client (including government, DTC companies, researchers) activities by collecting key project metrics, organizing project performance, and providing proactive, detailed client-facing materials for the client touchpoints and other meetings.
Own client relationships and ensure meetings are held efficiently and effectively
Coordinate across internal stakeholders such as laboratory teams, order processing teams, finance, and customer success teams to ensure samples are moving appropriately through the lab, proactively flagging samples at risk or bottlenecks, and actioning swiftly to ensure projects meet budget and timeline.
Support escalation and resolution of critical project related issues, with the ability to be resourceful and decisive without oversight.
Maintain accurate, high-quality collateral and ensure extremely organized documentation across all projects and portals.
Contribute ideas and expertise to internal initiatives to enhance product offerings across Tempus teams and ensure the growing team is equipped with effective resources, guidelines, and SOPs.
Qualifications:
BA/BS Degree or relevant experience in cancer biology, molecular biology, immunology, bioengineering, computational biology, or related fields are highly preferred.
2+ years of experience in management consulting, customer success, account management, or client-facing roles is a must have.
Demonstrated interest in the Healthcare industry, especially the ‘business’ side of science through prior professional or extracurricular experiences.
A self-starter with strong proactive communication skills, who is highly organized and systematic with strong attention to detail and the ability to prioritize multiple competing tasks.
Energized by working with external and internal stakeholders
Creative and analytical mindset in order to problem solve, and confidence to ask key questions.
Commitment to the success of the team; brings a collaborative attitude and the ability to create strong relationships.
Skillful at working both independently and in team settings and comfortable with a fast-paced environment.
Advanced skills in Google suite, Slack, Microsoft Office (especially Excel). Salesforce.com and/or Looker experience is a plus
$70,000 - $90,000
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Tempus AI, Inc. (NASDAQ: TEM) is a technology company leading the adoption of AI to advance precision medicine.
Industry
Biotechnology Research
Company size
1,001-5,000 employees
Founded
2015
Headquarters
Chicago, IL
LinkedIn followers
138,197
Total funding
$2.7B
Tempus is a technology company advancing precision medicine through the practical application of artificial intelligence in healthcare. With one of the world’s largest libraries of multimodal data, and an operating system to make that data accessible and useful, Tempus provides AI-enabled precision medicine solutions to physicians to deliver personalized patient care and in parallel facilitates discovery, development and delivery of optimal therapeutics. The goal is for each patient to benefit from the treatment of others who came before by providing physicians with tools that learn as the company gathers more data.
For more information, visit tempus.com.
Offices: 600 West Chicago Avenue, Suite 510, Chicago, IL 60654, US · San Francisco, CA 94104, US · 230 Park Ave, Suite 950, New York, New York 10169, US · 33 Arch St, WeWork, Boston, Massachusetts 02110, US · 25 Alexandria Way, Suite 300, Durham, NC 27703, US
Health CareArtificial IntelligenceOncologyBiotechnologyMedicalPrecision MedicineArtificial Intelligence (AI)Machine LearningBiotech & PharmaceuticalsPharmaceutical and biotechnology
How much do Data & Analytics jobs in Chicago, IL pay?
Based on 2858 listings with disclosed salaries, most data & analytics jobs in Chicago, IL pay between $72k–$184k per year. Individual offers vary with seniority, company size, and specialization.
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