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Domino's
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H&R Block
Multi-Office Leader
York, Pennsylvania, United States · On-site
Mid level
About the Role The Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4–6 retail offices and is responsible for delivering a consistent, high-quality client experience across every l…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$18/hr–$35/hr
Full-time
Medical coverage, Dental coverage, Vision coverage, Paid time off, Retirement savings options, Wellness programs
Posted 17d ago
Apply by Oct 25
~40 hrs/week
Responsibilities
The Patient Growth Specialist generates leads through community outreach and events to connect Medicare-eligible seniors with Oak Street Health. They also manage relationships with prospects and clinical teams to ensure a seamless transition into the care model.
Requirements
Candidates must have at least one year of experience in sales or customer service and possess a valid driver's license with reliable transportation. Strong communication skills and the ability to work in a fast-paced, field-based environment are essential.
Full job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
The Patient Growth Specialist (internally known as an Outreach Executive) is a community-facing role dedicated to connecting Medicare-eligible seniors with Oak Street Health. As the primary lead generators for their territories, Outreach Executives act as brand ambassadors, sharing the impact of our unique care model to drive local patient growth.
Working in close collaboration with Outreach Managers, Directors, and Community Relationship Managers, you will execute targeted strategies to build trust and expand our patient base within your assigned market.
Generate high-quality leads by executing community events and conducting localized outreach within the Medicare senior community.
Identify and convert leads through cold calling, digital channels, and referrals from the broader outreach team.
Persistently engage prospective patients via email, phone, and face-to-face networking to build a robust sales pipeline.
Stay current on service updates, marketing initiatives, and organizational workstreams through active participation in team briefings.
Partner with Community Relationship Managers (CRMs) and Outreach leadership to align on lead generation strategies and Insurance Agent (IA) partnerships.
Relationship Management
Meticulously document all customer interactions and sales activities within the CRM and internal business systems.
Serve as the primary liaison between clinical teams and new patients to ensure a seamless transition into our care.
Address and resolve prospect concerns or complaints with empathy, ensuring a positive first impression of Oak Street Health.
Maintain consistent touchpoints with prospects to foster trust and long-term community presence.
What we're looking for:
Required:
1+ years in Sales or Customer Service. Healthcare experience is not required, but is a plus.
Ability to cold call, manage digital lead channels, and influence key stakeholders.
Exceptional verbal and written communication skills with a professional phone presence.
Skilled at navigating external barriers and managing multiple priorities in a fast-paced environment.
Must have a valid driver’s license and reliable transportation. Note: This role is 60% field-based and 40% clinic-based.
Flexibility to work weekends for community events and patient engagement.
US work authorization
Preferred:
Strong computer skills, including basic knowledge of Microsoft and/or Google Suite
Experience with Customer Relationship Management (CRM) and/or Electronic Medical Record (EMR) software is a plus.
Fluency in another language is not required, but is a plus when it comes to connecting with our diverse patient communities.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.50 - $35.29
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 10/25/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Simplifying health care one person, one family and one community at a time
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1963
Headquarters
Woonsocket, RI
LinkedIn followers
1,254,880
Total funding
$4.0B
CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by simplifying health care one person, one family and one community at a time. Follow @CVSHealth on social media.
Offices: 1 CVS Drive, Woonsocket, RI 02895, US · 9501 E. Shea Blvd, Scottsdale, AZ 85260, US · 2211 Sanders Road, Northbrook, IL 60062, US · 750 West John Carpenter Freeway, Ste 1200, Irving, TX 75039, US · 620 Epsilon Dr, Pittsburgh, PA 15238, US
RetailPharmacy Benefits ManagementHealth InsuranceHealth CarePharmacyRetailCare Managementand Primary CareFinanceHealth Care
How many Customer Service & Support jobs are open in York, PA right now?
There are currently 420 open customer service & support positions in York, PA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in York, PA?
Companies currently hiring include Lowe's Companies, Inc., Wellspan Surgery and Rehabilitation Hospital, WEIS MARKETS INC, CVS Health, Ciocca Toyota of Williamsport, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in York, PA?
Yes — 12 of the 420 open customer service & support positions offer remote or hybrid work (7 remote, 5 hybrid).
How do I apply for Customer Service & Support jobs in York, PA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.