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Full-time
Health insurance, Paid time off, Paid holidays, Bonus incentive opportunities
Posted 23d ago
~40 hrs/week
Responsibilities
The Patient Coordinator is responsible for greeting patients, scheduling appointments, and managing incoming phone calls. They also handle insurance verification, authorization, payment collection, and general clinic administrative tasks.
Requirements
Candidates should have at least 2 years of administrative experience in a healthcare setting. Proficiency in Microsoft Office applications and the ability to multi-task in a fast-paced environment are required.
Full job description
State of Location:
North Carolina
Position Summary:
Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Job Description:
Patient Coordinator - Full-time
Wilmington, NC
Ivy Rehab for Kids, part of the Ivy Rehab Network
Why Choose Ivy?
Best Employer:A prestigious honor to be recognized byModern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
2+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
We’re looking for physical, occupational, speech, and ABA therapists who want to help others live life to the fullest.
Industry
Wellness and Fitness Services
Company size
5,001-10,000 employees
Founded
2003
Headquarters
White Plains, New York
LinkedIn followers
30,717
Ivy is a rapidly growing network of best-in-class outpatient physical, occupational, speech and ABA therapy clinics throughout the United States. Founded in 2003, our mission is to inspire and enable people to live life to the fullest.
Our network is made up of a diverse group of brands dedicated to providing patients with the exceptional care, personalized treatment and unparalleled outcomes they deserve. Our ongoing investment in new partners and strategic growth nurtures a commitment to our culture that’s all about our people.
With 670+ clinics and more than 6,000 dedicated team members across 16+ states, we operate as One Ivy, driven by our commitment to deliver unparalleled care to every individual we serve.
Offices: 1311 Mamaroneck Ave, White Plains, New York, US
Physical TherapyOccupational TherapySports MedicineOrthopedic TherapyAthletic Training and RecoveryPediatric TherapyABA TherapySpeech Therapyand Outpatient Physical TherapyHealth Care
How many Customer Service & Support jobs are open in Wilmington, NC right now?
There are currently 912 open customer service & support positions in Wilmington, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Wilmington, NC?
Companies currently hiring include Lowes Foods, Lowe's Companies, Inc., Wilmington Health, Allied Universal, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Wilmington, NC?
Yes — 30 of the 912 open customer service & support positions offer remote or hybrid work (17 remote, 13 hybrid).
How do I apply for Customer Service & Support jobs in Wilmington, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.