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Part-time, Temporary
Free Ferry Travel, Free Hot Beverages
Posted 24d ago
~40 hrs/week
Responsibilities
Provide high-quality customer service and hospitality within the onboard café and bar of passenger vessels. Maintain vessel cleanliness, restock products, and participate in essential marine safety drills.
Requirements
Candidates must be at least 18 years old with the legal right to work in New Zealand. Applicants should be passionate about tourism and the maritime industry, reliable, and available to work a rotating roster through April 2027.
Full job description
We're gearing up for our busiest period with summer around the corner and will be employing multiple Onboard Service Crew on a fixed term part-time basis. Ideally you'll be able to work from around the end of September 2026 and work through till the end of April 2027.
About us
Fullers360 was born of a love for the Hauraki Gulf in 1981. 40 years downwind, our network unifies the entire Gulf. Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play.
About the role
Reporting to the Crew Development Manager, our Onboard Services Crew role is an entry level position onto our fleet of speed passenger vessels. In the role you will showcase your hospitality skills behind our onboard café and provide a very high standard of customer service to both tourists and our regular commuters, whilst also participating in marine drills and learning invaluable skills for future employment.
You'll be tasked with:
Providing the highest level of customer service and bar and café services to customers
Promoting our products and providing accurate information on our services
Ensuring the vessel is ready for boarding by cleaning all areas and restocking products
Demonstrating a commitment to health and safety measures onboard
For success you'll need to:
Must be over age of 18 to be considered for this role as you will be selling alcohol
Be passionate about customer service, the customer experience and tourism/maritime industry
Be punctual, reliable and take pride in your appearance
Be able to work autonomously and as part of a team
Have a good level of maturity with the ability to work under pressure
Have the legal right to work in New Zealand
About the hours of work
$27.80 per hour
Rotating roster (no set pattern) including public holidays and weekends
Need to be available to start on either 28th September, 12th October OR 2nd November (shift based, rotating roster)
Available to work until the end of April 2027
Need to be available to work over the Christmas and New Year period
Need to be available to work full time (40 hours) for the 1st two weeks for training
Hours of work fall between 8:00am - 10:00pm to enable the use of public transport as we don't have parking available onsite.
About our benefits and perks (T&C's apply)
Free ferry travel for work for leisure for our part time fixed term employees
Free hot beverages before, during or immediately after a shift/work hours
This is the ideal opportunity to gain valuable maritime experience and to spend your summer on the water!
*Candidates must have the right to work in NZ and be over age of 18 to be considered for this role.
Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise.
Fullers360 is not your average workplace. Choose us and no day will be the same!
Industry
Maritime
Company size
201-500 employees
Founded
1981
Headquarters
Auckland, Auckland
LinkedIn followers
3,625
Fullers360 has deep roots in Auckland maritime travel and has been the leading ferry provider in Auckland for over 40 years. Beyond our essential role as a public transport provider to thousands of daily commuters, we offer a range of tourism products for the most sought-after coastal and island destinations.
How many Customer Service & Support jobs are open in Waitematā, New Zealand right now?
There are currently 26 open customer service & support positions in Waitematā, New Zealand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Waitematā, New Zealand?
Companies currently hiring include Fullers360, IHG Hotels & Resorts, New Zealand Clinical Research, RouterStack, Auckland Council, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Waitematā, New Zealand?
Yes — 3 of the 26 open customer service & support positions offer remote or hybrid work (0 remote, 3 hybrid).
How do I apply for Customer Service & Support jobs in Waitematā, New Zealand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.