HEI Hotels & ResortsThe Woodlands, Texas, United States · On-site
About Us Embassy Suites The Woodlands at Hughes Landing is just a quick drive to The Woodlands Waterway and all the district has to offer. Situated right on Lake Woodlands, this hotel is the perfect destination for a fam…
Skills: Customer service, Front office operations, Communication, Conflict resolution, Mathematical skills
HEI Hotels & ResortsThe Woodlands, Texas, United States · On-site
About Us The Woodlands Resort, Curio Collection is the perfect retreat in the Houston Area, and only 2 miles away from The Woodlands Waterway. The resort is celebrating 50 years along with The Woodlands township. At HEI,…
Skills: Table setting, Service ware maintenance, Cleaning, Customer service, Communication
The Woodlands, Texas, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Armed security, Patrol, Incident response, Access control, Customer service
The Woodlands, Texas, United States · On-site
WHAT WE OFFER If you a hair stylist who is looking for an opportunity to #UnleashYourPotential as an aspiring leader and Salon Assistant Manager, you’ve come to the right place. Leading with style, kindness, compassion, …
Skills: Salon Management, Cosmetology, Barbering, Administrative Tasks, Basic Math
The Woodlands, Texas, United States · On-site
WHAT WE OFFER If you a hair stylist who is looking for an opportunity to #UnleashYourPotential as a leader and Salon Manager, you’ve come to the right place. Leading with style, kindness, compassion, and care puts you a …
Skills: Salon Management, Cosmetology, Leadership, Customer Service, Staff Training
The Woodlands, Texas, United States · On-site
Dedicated to innovative placemaking, Howard Hughes Communities is the real estate platform of Howard Hughes Holdings Inc. (NYSE: HHH) and is recognized for its ongoing commitment to design excellence and to the cultural …
Skills: Property management, Financial reporting, Budgeting, Vendor management, Contract negotiation
The Woodlands, Texas, United States · On-site
Club Location: The Woodlands Country Club, Trails Course - The Woodlands, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are …
Skills: Customer service, Golf course operations, Equipment maintenance, Communication, Time management
The Woodlands, Texas, United States · On-site
Job Title: Store Associate Department: Stores Reports to: Store Manager Status: Part-time (Non-exempt) Effective Date: January 1, 2025 Location: Job Summary: Store Associates deliver exceptional customer experiences thro…
Skills: Retail sales, Customer service, Inventory management, Cash management, Merchandising
The Woodlands, Texas, United States · On-site
$75/hr
ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we…
Skills: Personal training, Fitness coaching, Exercise science, Program design, Sales
Tailored Brands, Inc.The Woodlands, Texas, United States · On-site
Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environme…
Skills: Retail management, Sales performance, Team leadership, Coaching, Customer experience
The Woodlands, Texas, United States · On-site
$16/hr–$25/hr
Be Part of an Amazing Story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores a…
Skills: Surveillance techniques, Investigative tools, De-escalation, Loss prevention, Reporting
The Woodlands, Texas, United States · On-site
$59k–$98k/yr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Fashion merchandising, Visual merchandising, Strategic thinking, Trend awareness, Inventory management
The Woodlands, Texas, United States · On-site
$8/hr–$13/hr
As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a po…
Skills: Customer service, Sales, Retail operations, Merchandising, Inventory management
The Woodlands, Texas, United States · On-site
We are hiring immediately for full and part time BARISTA positions. Location: Capital One Cafe - 1201 Lake Woodlands Drive, The Woodlands, TX 77380. Note: online applications accepted only. Schedule: Full and part time; …
Skills: Espresso Preparation, POS Operation, Customer Service, HACCP Standards, Food Safety
The Woodlands, Texas, United States · On-site
$19/hr–$27/hr
Where You’ll Work CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and…
Skills: Patient Check-in, Patient Check-out, Medical Records Management, Insurance Verification, Billing Inquiries
The Woodlands, Texas, United States · On-site
Description Food & Beverage Supervisor We are seeking a dynamic and experienced Food & Beverage Supervisor to lead our hospitality team and ensure exceptional service delivery across all dining and beverage outlets. This…
Skills: Leadership, Hospitality management, Operational excellence, Staff recruitment, Performance evaluation
The Woodlands, Texas, United States · On-site
Bassett Furniture – Store Operations Administrator Customer Service Opportunity | Hourly | Entry Level The Store Operations Administrator (SOA) is responsible for assisting the manager in the daily operations of th…
Skills: Customer service, Conflict resolution, Problem resolution, Organizational skills, Time management
The Woodlands, Texas, United States · On-site
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Sales Associate is responsible for supporting Management in in promoting a customer and product-focu…
Skills: Sales techniques, Customer service, Product knowledge, Visual merchandising, Loss prevention
David's BridalThe Woodlands, Texas, United States · On-site
$16/hr–$19/hr
From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dre…
Skills: Sewing, Garment Fitting, Customer Service, Steaming, Pressing
The Woodlands, Texas, United States · On-site
Club Location: The Woodlands Country Club, Tournament Course - The Woodlands, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We …
Skills: Team Leadership, Tournament Operations, Golf Instruction, Club Fitting, Merchandising
HEI Hotels & Resorts
The Woodlands, Texas, United States • On-site
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The Front Office Supervisor assists the manager in overseeing daily operations to ensure high-quality guest service and compliance with hotel policies. They are responsible for directing staff, resolving guest complaints, and managing financial transactions at the front desk.
Candidates must have at least one year of experience in customer service within the hospitality industry. Proficiency in basic mathematics, computer systems, and effective communication is required to handle guest interactions and administrative tasks.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Essential Duties and Responsibilities
Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement.
Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote •HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler’s checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
One year experience in customer service in hospitality or similar industry.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to access and accurately input information using a moderately complex computer system.
Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation.
Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
•Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies. Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. Our operating platform is built exclusively for institutional hotel assets in key Urban, Super-Suburban, and Resort locations. Our success is built on creating a culture of empowerment and accountability with experiences that guests appreciate, all while achieving highly profitable performance measurements. It’s a unique blend of Art and Science that has fueled our reputation and earned the trust of our unparalleled group of institutional partners.
Offices: 101 Merritt 7 Corporate Park, 1st Floor, Norwalk, CT 06851, US
There are currently 447 open customer service & support positions in The Woodlands, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HEI Hotels & Resorts, Domino's, Arcis Golf, Macy's, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Yes — 14 of the 447 open customer service & support positions offer remote or hybrid work (1 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
