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Full-time
Flexible scheduling, Career growth opportunities, Boston Pizza Scholarship Program, Management training programs, Leadership development sessions, Mentorship programs
Posted 15d ago
Apply by Aug 25
~40 hrs/week
Responsibilities
The Front of House Manager assists the General Manager with daily restaurant operations, including staffing, scheduling, and performance management. They lead the team to ensure guests receive an excellent experience while maintaining brand standards and a safe work environment.
Requirements
The successful candidate demonstrates strong leadership, organizational skills, and the ability to work effectively in a fast-paced environment. They must be committed to coaching team members and upholding the company's foundations of hospitality and food safety standards.
Full job description
Overview
Front of House (FOH) Manager
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.
Responsibilities
Why Is BP A Great Place To Work?
What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs
What does a successful Front of House Manager look like?
Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
Maintains a positive composure and thrives in a fast-paced environment
Qualifications
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
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Related keywords
Front of House ManagerRestaurant OperationsStaffingSchedulingPerformance ManagementLeadershipHospitalityFood SafetyBrand StandardsTeam DevelopmentCoachingCasual DiningManagement Training
Proudly recognized as one of Canada's Best Managed and Great Place to Work.
Industry
Restaurants
Company size
201-500 employees
Founded
1964
Headquarters
Richmond, British Columbia
LinkedIn followers
21,798
Boston Pizza International Inc. ("BPI" / "Boston Pizza") is Canada’s No. 1 dining brand, serving more than 40 million guests annually in over 365 restaurants.
The Boston Pizza brand has served communities from coast-to-coast since opening its first restaurant in Edmonton, Alberta in 1964. Today, Boston Pizza proudly remains a Canadian company, with hundreds of local franchise owners operating more dining rooms, sports bars, and patios than any other single brand in the country, along with take-out and delivery.
At BPI, we pride ourselves on our ability to work hard and play harder, encouraging entrepreneurship, creativity, and thinking outside the box. We have a tight-knit team to support you every step of the way with a strong emphasis on team collaboration. We remain committed to fostering a healthy, fun, and inclusive culture, and extend our gratitude to our dedicated team for their ongoing hard work and contribution to our success.
BPI has been recognized as a Best Managed Company since 1994 and is certified as a Great Place to Work®.
Offices: 13571 Commerce Pkwy, 201, Richmond, British Columbia V6V 2R2, CA · 85 Prologis Blvd, Unit 4, Mississauga, Ontario L5W 0G4, CA
Casual DiningFranchisingSports BarPizzaand Corporate CultureSnack FoodRestaurantsFood and BeverageFood Processing
How many Customer Service & Support jobs are open in Surrey, Canada right now?
There are currently 535 open customer service & support positions in Surrey, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Surrey, Canada?
Companies currently hiring include Shoppers Drug Mart, Starbucks, Loblaw Companies Limited, Global Elite Consultants, Walmart, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Surrey, Canada?
Yes — 67 of the 535 open customer service & support positions offer remote or hybrid work (45 remote, 22 hybrid).
How do I apply for Customer Service & Support jobs in Surrey, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.