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Vehicle Valuation Specialist- OpenRoad Lexus Port Moody
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Entry level
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Full-time
Discounted Vehicle Purchasing Program, Boot Allowance, Employee Referral Program, Internal And External Training & Development, Extended Health Plan, Dental Plan
Posted 2d ago
~40 hrs/week
Responsibilities
Provide excellent customer service to guests and wholesale customers while managing the ordering, receiving, and issuing of automotive parts. Maintain accurate inventory records and ensure the parts room remains clean, secure, and organized.
Requirements
Requires a valid British Columbia driver's license and working knowledge of automotive equipment and parts. Candidates must be able to operate computerized maintenance systems and work cooperatively across all organizational levels.
Full job description
DRIVING POSSIBILITIES
Position: Parts Advisor Status: Full-time
Dealership: OpenRoad Honda Burnaby Department: Parts
We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.
We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 41 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada’s Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.
If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!
A Career at OpenRoad Means You’ll Enjoy:
Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Employee Referral Program
Internal and external, training & development opportunities for skill-development and growth
Bepart of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment
Comprehensive extended health and dental plan, tailored around Associate wellness
Recognition and Engagement Events!
ROLE & RESPONSIBILITIES:
Provide excellent customer service, and interact with guests and wholesale customers.
Be familiar with the process of ordering and arranging parts, and setting up delivery as required.
Maintain minimum levels of parts and supplies through data processing records and visual inspection, initiate purchase requests as appropriate to maintain minimum parts inventory.
Look up stock numbers and prices in the system.
Advise customers on the substitution or modification of parts when exact replacement is not available, and answer any questions or concerns.
Maintain systemized storage facilities ensuring proper security for parts and tools.
Maintain a comprehensive record system on parts, tools, issuing accounts, and analysis records for quality control and warranty.
Take periodic parts room inventory and establish minimum supply levels on the basis of operational needs. Advise supervisor of obsolete parts for turn-in.
Issue parts on the basis of requisitions submitted by Technicians.
Work to improve CSI and general customer satisfaction in accordance with the OpenRoad’s philosophy.
Maintain parts and parts room in a clean and orderly manner.
Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
This position will be expected to perform other duties as assigned by management.
OpenRoad reserves the right to modify this job description as business needs require.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Excellent customer service skills.
Working knowledge of automotive equipment, parts and accessories, and the ability to operate assigned equipment safely.
Current knowledge of local sources of supply.
Knowledge of techniques for receiving, storing, and issuing parts and supplies.
Ability to maintain records and prepare reports using a computerized equipment maintenance system.
Ability to work cooperatively with all levels of the organization.
Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
Ability to make sound decisions in a manner consistent with the essential job functions.
Valid British Columbia driver’s license.
Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Sharepoint. Failure to complete the form will cause a delay in your application.
We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
JOIN US AND GROW WITH US!
We thank all those that have applied. Only those considered for the position will be contacted.
Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New Jersey Metropolitan Area. Our customers have come to expect a "Five-Star Customer Service Experience" for each and every new or pre-owned Open Road vehicle they are looking to lease, purchase, or service.
With over 40 years of automotive experience, our mission is to be the premier automobile retailer in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers, and, in doing so, we strive to develop a highly motivated, world-class workforce that is committed to satisfying their needs.
It is this customer-centric approach, along with our commitment to excellence, that has earned Open Road the ranking of the 15th largest automotive group in the nation by the Automotive News.
Open Road currently owns and operates over twenty five (25) automotive facilities including eighteen (18) dealerships throughout the New York-New Jersey metropolitan area representing Acura, Audi, BMW, Cadillac, Chevrolet, Honda, Mazda, Mercedes-Benz, MINI, Smart, Subaru and Volkswagen.
Open Road's success is the result of many years of hard work, exceptional products, state-of-the-art facilities, professional and award-winning sales teams, and first-class attention to customer service.
Offices: 400 US-22, Bridgewater, New Jersey 08807, US · 1250 US-22, Bridgewater, New Jersey 08807, US · 731 US-1, Edison, New Jersey, US · 111 Ridgedale Ave, Morristown, New Jersey 07960, US · 119 Hampton House Rd, Newton, New Jersey 07860, US
Open road is the Tri State's largest new and pre-owned vehicle retailer specializing in the nations top automotive brands for the New York-New Jersey Metropolitan Area. Our customers have come to expect a "Five-Star Customer Service Experience" for each and every new or pre-owned Open Road vehicle they are looking to lease, purchase, or service.
With over 40 years of automotive experience, our mission is to be the premier automobile retailer in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers, and, in doing so, we strive to develop a highly motivated, world-class workforce that is committed to satisfying their needs.
It is this customer-centric approach, along with our commitment to excellence, that has earned Open Road the ranking of the 15th largest automotive group in the nation by the Automotive News.
Open Road currently owns and operates over twenty five (25) automotive facilities including eighteen (18) dealerships throughout the New York-New Jersey metropolitan area representing Acura, Audi, BMW, Cadillac, Chevrolet, Honda, Mazda, Mercedes-Benz, MINI, Smart, Subaru and Volkswagen.
Open Road's success is the result of many years of hard work, exceptional products, state-of-the-art facilities, professional and award-winning sales teams, and first-class attention to customer service.
Offices: 400 US-22, Bridgewater, New Jersey 08807, US · 1250 US-22, Bridgewater, New Jersey 08807, US · 731 US-1, Edison, New Jersey, US · 111 Ridgedale Ave, Morristown, New Jersey 07960, US · 119 Hampton House Rd, Newton, New Jersey 07860, US