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Customer Service & Support Jobs in Stellenbosch Local Municipality, South Africa (Now Hiring) — 8 open

Hungry Lion logoHungry Lion

Non-Conforming Product (NCP) Assistant

Stellenbosch Local Municipality, Western Cape, South Africa · On-site

Mid level

This role exists to make sure Hungry Lion's Non-Conformance Product (NCP) claims process works the way it should. You'll manage the NCP app, support stores in logging claims correctly, and verify that every submission ha…

Skills: Attention To Detail, Google Suite, Computer Literacy, Communication, Administrative Support

URANG PROPERTY MANAGEMENT LIMITED logoURANG PROPERTY MANAGEMENT LIMITED

Resident Engagement Assistant (Property Mangement)

Stellenbosch Local Municipality, Western Cape, South Africa · Hybrid

$15k–$17k/mo

Mid level

Job Title: Resident Engagement Assistant Location: Hybrid – Stellenbosch Western Cape Salary: R15,000 – R17,000 per month About Us Urang Group is a leading property management company providing expert services across Lon…

Skills: Administrative Coordination, Customer Service, Resident Engagement, Microsoft Excel, Microsoft Outlook

COFCO International logoCOFCO International

Trade Execution Co-Ordinator

Stellenbosch Local Municipality, Western Cape, South Africa · On-site

Senior$435M raised

COFCO International is a global agri-business with a clear vision, strong values and a positive culture, focused on being a leader in the global grains, oilseeds and sugar supply chains. We provide the food the world nee…

Skills: Microsoft Excel, Contract Management, Logistics Planning, ERP Systems, Customer Service

Draslovka logoDraslovka

Support Engineer

Stellenbosch Local Municipality, Western Cape, South Africa · On-site

Entry level$150M raised

Support Engineer Blue Cube Systems | Stellenbosch, South Africa | Full-Time Blue Cube Systems designs and manufactures inline mineral analysers used at processing plants and mine sites globally. Our technology delivers r…

Skills: Linux Command Line, C, Pascal, Python, Bash

URANG PROPERTY MANAGEMENT LIMITED logoURANG PROPERTY MANAGEMENT LIMITED

Customer Care Agent

Stellenbosch Local Municipality, Western Cape, South Africa · Hybrid

$15k–$20k/mo

Mid level

Job Title: Customer Care Agent Location: Hybrid (Stellenbosch, Western Cape, South Africa) requires office attendance Department: Customer Care Company Overview Urang Property Management Limited is a London-based propert…

Skills: Customer Service, Active Listening, CRM, Ticketing Systems, Call Volume Management

URANG PROPERTY MANAGEMENT LIMITED logoURANG PROPERTY MANAGEMENT LIMITED

Health & Safety Support Administrator (Property Management)

Stellenbosch Local Municipality, Western Cape, South Africa · Hybrid

$23k–$27k/mo

Mid level

Job Title: Health & Safety Support Administrator Location: Remote/ Office-based as required-Stellenbosch, Western Cape Salary: R23,000 – R27,000 per month (depending on experience) About Us Urang Group is a leading prope…

Skills: Portfolio Coordination, Compliance Management, Contractor Coordination, Risk Management, Administrative Support

URANG PROPERTY MANAGEMENT LIMITED logoURANG PROPERTY MANAGEMENT LIMITED

Insurance Administrator (Property Management)

Stellenbosch Local Municipality, Western Cape, South Africa · Hybrid

$15k–$20k/mo

Mid level

Job Description: Insurance Administrator Location: Hybrid – Cape Town, South Africa Salary: R15,000 – R20,000 per month (Depending on experience) About Us Urang Group is a leading property management company providing ex…

Skills: Microsoft Excel, Data Management, Document Control, Insurance Administration, Time Management

Korridor logoKorridor

Sales Associate (Harare)

Stellenbosch Local Municipality, Western Cape, South Africa · On-site

Entry level

As a Sales Associate, your primary role is to ensure superior customer service by answering product and service questions, while suggesting information about other products and services. You will be responsible to proces…

Skills: Customer Service, Order Processing, Account Management, Conflict Resolution, Inbound Call Handling

Hungry Lion logo

Non-Conforming Product (NCP) Assistant

Hungry Lion

Stellenbosch Local Municipality, Western Cape, South Africa • On-site

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Mid level

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  • Full-time
  • high school, professional certificate
  • Exposure to supplier management and supply chain processes, Comprehensive training on the NCP process
  • Posted 3d ago
  • Apply by Sep 23
  • ~40 hrs/week

Responsibilities

Manage the Non-Conformance Product (NCP) app to verify and process store claims for damaged or incorrect stock. Ensure all submissions have accurate documentation, such as batch numbers and disposal certificates, to prevent supplier credit rejections.

Requirements

Requires a Matric (Grade 12) qualification and basic competence in Google Suite and computer literacy. Strong attention to detail and good communication skills are essential, with an administrative certificate preferred.

Full job description

This role exists to make sure Hungry Lion's Non-Conformance Product (NCP) claims process works the way it should. You'll manage the NCP app, support stores in logging claims correctly, and verify that every submission has the right documentation behind it because an incomplete or incorrectly logged claim is a rejected claim.

The detail is the job. A wrong batch number, a missing photo, or an incorrect category means the claim fails. If you're someone who catches those things before they become problems and follows up until they're fixed, you'll be exactly right for this.

WHAT THE JOB ACTUALLY LOOKS LIKE

  • Managing the NCP app daily and verifying that stores log claims in the correct category such as damaged stock, short deliveries, and undersized pieces each follow a different process.
  • Checking that batch numbers on claims match the physical label on the stock, not the invoice number; this single error is one of the most common reasons supplier claims get rejected
  • Monitoring weight compliance for products like Mini Fillets and Chicken Fingers, where photographic proof is required as part of the claim.
  • Tracking claims through to authorisation and making sure stores submit proof of disposal certificates before supplier credit is finalised.
  • Following up with stores when documentation is missing, incorrect, or overdue.


WHAT WE NEED FROM YOU

  • Matric (Grade 12).
  • Basic computer literacy and competence in Google Suite.
  • Good communication across email, phone, and chat because you'll be in regular contact with stores.
  • Strong attention to detail and the ability to work independently.
  • An administrative certificate is preferred, but we'll train the right person.


WHAT YOU GET

  • A role where your accuracy directly protects the business because the work has real, measurable impact.
  • Exposure to supplier management and supply chain processes across a large store network.
  • A team that will invest in teaching you the full NCP process properly from day one.


WHO WE ARE
Hungry Lion opened its first store in Stellenbosch in 1997. One store, one idea: great food, served with energy and genuine warmth. Today that idea runs across more than 500 stores in multiple African countries and we're still growing. Innovation is part of how we compete — from the way we use AI and technology to run smarter operations, to the way we back our people to think differently and solve real problems. Whether you're on the floor, in the kitchen, or behind the scenes at HQ, every person here shapes what this brand becomes. The best of Hungry Lion is still ahead and we're looking for people who want to be part of building it.

Related keywords

Non-Conformance ProductNCPSupply ChainSupplier ManagementClaims ProcessingGoogle SuiteInventory ControlQuality AssuranceDocumentation VerificationProductivityLogisticsRetail Operations

About Hungry Lion

LinkedInVisit site

Hungry Lion operates in 9 African countries, with over 500 restaurants offering high-quality, affordable fast food

Industry
Food and Beverage Services
Company size
5,001-10,000 employees
Founded
1997
Headquarters
Stellenbosch, Western Cape
LinkedIn followers
95,215

Operating in 9 African countries, with over 500 restaurants, Hungry Lion strives to provide high-quality products at affordable prices in a modern fast-food environment.

Offices: Trumali Street, Harringtons Place, Stellenbosch, 7600, First Floor, Stellenbosch, Western Cape 7600, ZA

Service IndustryRestaurantsFood and Beverage
View all jobs at Hungry Lion

Frequently asked questions

How many Customer Service & Support jobs are open in Stellenbosch Local Municipality, South Africa right now?

There are currently 8 open customer service & support positions in Stellenbosch Local Municipality, South Africa listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Stellenbosch Local Municipality, South Africa?

Companies currently hiring include URANG PROPERTY MANAGEMENT LIMITED, COFCO International, Draslovka, Hungry Lion, Korridor, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Stellenbosch Local Municipality, South Africa?

Yes — 4 of the 8 open customer service & support positions offer remote or hybrid work (0 remote, 4 hybrid).

How do I apply for Customer Service & Support jobs in Stellenbosch Local Municipality, South Africa?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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