Spokane, Washington, United States · On-site
$19/hr–$29/hr
Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to pr…
Skills: Customer Service, Centralized Scheduling, Electronic Health Records, Motivational Interviewing, Active Listening
The Aaron's Company, Inc.Spokane, Washington, United States · On-site
$19/hr–$20/hr
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full p…
Skills: Interpersonal Skills, Leadership, Marketing, Customer Relationship Management, Lead Generation
Spokane, Washington, United States · Remote Solely
Job Description Job Type: Remote | Flexible Schedule | Independent Contractor (Part-Time or Full-Time) About the Role We are seeking customer-focused individuals with an interest in travel to join our team as Customer Ex…
Skills: Customer Service, Communication, Time Management, Computer Literacy, Booking Systems
Spokane, Washington, United States · On-site
$20/hr–$23/hr
Job Title: General Manager Exempt 02325 Location: 1430 N Division St Spokane, WA 99202-1811 Compensation: $20.50 - $23.50 Worker Type: Employee Time Type: Full time Job Description: Embark on a rewarding career journey w…
Skills: Store Management, Staff Training, Budgeting, Sales Forecasting, P&L Performance
Spokane, Washington, United States · On-site
Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats,…
Skills: Customer service, Food preparation, Meat slicing, Cheese slicing, Food safety
Spokane, Washington, United States · On-site
$23/hr–$33/hr
Working Here | Experience Serving Your Community If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on p…
Skills: Phlebotomy, Laboratory Procedures, Injections, Immunizations, Patient Education
Spokane, Washington, United States · On-site
$27/hr–$33/hr
Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make bet…
Skills: Relationship Building, Customer Service, Retail Banking, Digital Banking Proficiency, Financial Counseling
Spokane, Washington, United States · On-site
$18/hr–$27/hr
The Starting Hourly Rate / Salario por Hora Inicial is $18.00 USD per hour. The Pay Range / Rango salarial is $18.00 USD - $27.00 USD per hour. ALL ABOUT TARGET Working at Target means helping all families discover the j…
Skills: Guest Service, Inventory Management, Stocking, Sorting Operations, Powered Equipment Operation
Spokane, Washington, United States · On-site
$23/hr–$33/hr
Working Here | Experience Serving Your Community If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on p…
Skills: Phlebotomy, Laboratory Procedures, Injections, Immunizations, Patient Education
Spokane, Washington, United States · On-site
$17/hr
Store 2746289: N 2303 Argonne Rd., Spokane Valley, Washington 99212 Shift Availability Days and Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representati…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Spokane, Washington, United States · On-site
$60k–$80k/yr
Dealership:L0275 Lithia Chrysler Dodge Jeep Ram Fiat of Spokane Lithia Chrysler Dodge Jeep Ram Fiat of SpokaneSales Representative Pay: Commission Based earning range of $60k-80K annually Schedule: May include some eveni…
Skills: Sales, Relationship Building, Customer Service, CRM, Communication
Spokane, Washington, United States · On-site
$25/hr–$38/hr
Description Job Summary: A successful Vista Title Officer will acclimate well to the efficient, fast-paced, professional, caring work environment here at Vista and join our mission in providing an unparalleled experience…
Skills: Title Searching, Title Commitments, Legal Descriptions, Risk Assessment, Curative Opinions
Spokane, Washington, United States · On-site
$17/hr–$19/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Spokane, Washington, United States · On-site
$17/hr–$19/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Spokane, Washington, United States · Remote OK
Job Description: As a Remote Travel Reservations Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home…
Skills: Communication Skills, Customer Service, Attention To Detail, Organizational Skills, Tech-savvy
Spokane, Washington, United States · Remote Solely
About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return hom…
Skills: Customer Service, Verbal Communication, Written Communication, Travel Booking, Problem Solving
Spokane, Washington, United States · On-site
$17/hr–$21/hr
Description We know a great shopping trip begins and ends with people. That’s why our cashiers matter so much. You’re often the last person a customer interacts with before they head out the door. A smile, a quick laugh,…
Skills: Cash handling, Customer service, Point of sale operations, Pricing verification, Payment processing
O'Reilly Auto PartsSpokane, Washington, United States · On-site
$17/hr–$23/hr
Compensation Pay Range: $17.13 - $23.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer Service, Retail Sales, Store Operations, Shift Management, Inventory Management
Kootenai County, Idaho, United States · On-site
$21/hr–$33/hr
At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical…
Skills: Mechanical Aptitude, Customer Service, Tire Mounting, Tire Balancing, Roadside Assistance
Spokane, Washington, United States · On-site
$80k–$110k/yr
The Residential Installer serves as the door installer for residential garage doors and related components. The installer interacts with customers daily providing them with excellent customer service. Work assignments ar…
Skills: Garage Door Installation, Mechanical Aptitude, Power Tools, Customer Service, Track Alignment
Spokane, Washington, United States • On-site
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The CSR greets customers, manages appointment scheduling and check-ins, and maintains the waiting room environment. They provide administrative support to the clinical team to optimize productivity and enhance client care.
Candidates must be high school graduates with customer service experience. Preferred candidates possess two years of general office experience and excellent communication skills.
Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!
WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?
At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.
Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.
At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.
Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.
The Customer Service Representative (CSR) will support and promote FBH’s vision and mission to enhance and change lives. The CSR greets customers, checks customers in for their appointments. The CSR performs duties that support the clinical team such as centralized scheduling, appointment confirmation and back fill management; maintaining high levels of verbal and written communication with customers, staff and community partners. The CSR is an integral part of each clinical team and is cross-trained to work at any FBH location as needed. The CSR provides a warm, welcoming and professional environment while enhancing the quality of client care by providing support that optimizes clinical productivity and assists customers in their recovery and wellness.
Greet each customer whether by phone or in person, in a warm, welcoming and professional manner.
Provide support for clinical staff to maximize their ability to provide direct care and improve efficiencies to maximize customer service.
Manage the Confirmation Process which involves scheduling for Prescribers and clinicians.
Manage the Back-Fill process to maximize the availability of direct care for customers.
Check customers in for appointments using the electronic health record.
Maintain the appearance of the waiting room by ensuring the environment is clean, organized, flyers stocked, etc.
Ensure that all visitors are promptly attended to.
Demonstrate a positive attitude and efforts toward meeting the needs of internal and external customers.
Effectively utilize customer service and motivational interviewing skills to promote appropriate customer-centered care and to promote a safe and welcoming environment.
Demonstrate flexibility in responding to change and in working with diverse groups and individuals.
Demonstrate promptness and reliability in attendance, work deadlines and in performing tasks. Complete all assignments without prompting.
Provide coverage CRS coverage at any FBH location in the Spokane area as requested, (e.g., AOP, IOP, Valley, Main Center, Child & Family, Elder Services, Crisis Response Services, PBX switchboard and Physician Appointment Scheduling).
Participate in team meetings.
Demonstrate a positive, solution-focused perspective towards organization goals and when working with co-workers and supervisors.
Support and encourage a harmonious working relationship within and between departments.
Other duties as assigned.
QUALIFIED CANDIDATES WILL HAVE:
High school graduate or equivalent.
Customer Service experience.
Two years general office experience desired.
Must possess excellent communication skills including the ability to send and receive oral and written messages, in a clear, positive, prompt and appropriate manner, while maintaining customer confidentiality.
Must be able to apply active listening techniques conveying respect, professionalism, engagement skills, positive attitude and empathy.
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in an office setting which may involve sitting and use of computers for four to eight hours per day.
May be required to lift 10 - 20 pounds.
Work may be performed out of office and travel may be needed to outside areas.
Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.
PAY RANGE (Hourly/ Non-Exempt):
Customer Service Representative I - $19.80 - $24.12
Customer Service Representative II – $21.89 - $26.65
Customer Service Representative III - $24.05 – $29.29
Customer Service Representative I - $19.80
Customer Service Representative II – $21.89
Customer Service Representative III - $24.05
WE BELIEVE IN WORK LIFE BALANCE:
Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
Plus 9 Paid Federal Holidays!
Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
BENEFITS: www.fbhwa.org/careers/benefits
Medical, Dental and Vision
Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
Flexible Spending Accounts
Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
PERKS: www.fbhwa.org/careers/perks
No-cost licensure supervision for those pursuing clinical licensure.
Federal and State Loan Forgiveness Program for qualifying Programs.
Reimbursement of License/Certification application fee that is required for the position.
Free Employee Assistance Program
Staff Discounts at various FBH partners throughout Spokane!
Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.
Creating a Better Tomorrow Together Today.
Frontier Behavioral Health (FBH) was formed in 2011 with the merger of two long-standing organizations: Spokane Mental Health (since 1970) and Family Service Spokane (since 1905). Combined, FBH has more than 100 years of experience providing behavioral healthcare services in Spokane County. FBH is the lead service provider of Crisis Response Services in the region and provides 24-hour crisis intervention services and Involuntary Treatment Act evaluations. FBH serves more than 16,000 clients a year with a staff of more than 700 and provides a full range of services to people of all ages including Children and Youth, Adults, and Elders. While the majority of services are provided in an outpatient setting, FBH also operates 48 inpatient beds where Evaluation & Treatment, and Stabilization services are provided. Other services provided by FBH include Peer Support, Crisis Services, services in Nursing Homes, Schools, and for the Homeless. FBH also operates a Clubhouse and Vocational Rehab/Employment services.
Offices: Spokane, US
There are currently 869 open customer service & support positions in Spokane, WA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Albertsons Companies, Starbucks, CHAS Health, Costco Wholesale, Goodwill Industries of the Inland Northwest, among others. Browse the listings above to see every active employer.
Yes — 71 of the 869 open customer service & support positions offer remote or hybrid work (50 remote, 21 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
