Spokane, Washington, United States · Hybrid
$45k–$50k/yr
Job Requisition ID: 94400 Location Designation: Hybrid - 4 days per week Business Unit Overview: Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents an…
Skills: Customer Service, Office Administration, Professional Communication, Stakeholder Service, Data Entry
Spokane, Washington, United States · On-site
OUR CULTURE: At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff – of all ages and from all walks of life – work to bridge the gaps in commun…
Skills: Staff Leadership, Customer Service, Conflict Resolution, Problem Solving, Membership Management
Spokane, Washington, United States · On-site
OUR CULTURE: At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff – of all ages and from all walks of life – work to bridge the gaps in commun…
Skills: Member Service, Staff Supervision, Conflict Management, Conflict Resolution, Complex Problem Solving
Spokane, Washington, United States · On-site
$17/hr–$26/hr
A Day in the Life: The Bakery Clerk plays a key role in the day to day bakery operations. This position involves preparing dough, glazing pastries, and assisting with baking tasks from start to finish. Working alongside …
Skills: Dough Preparation, Pastry Glazing, Baking, Recipe Adherence, Quality Control
Spokane, Washington, United States · On-site
$80k–$95k/yr
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you. As a Business Relationship Manager I (BRM) in Business Banki…
Skills: Business Banking, Relationship Management, Credit Analysis, Risk Management, Financial Advice
Spokane, Washington, United States · On-site
$17/hr–$19/hr
Job Summary Perform cleaning and maintenance functions in the hotel and athletic facilities. Duties and Responsibilities Vacuum, mop, dust, stock supplies, trash handling, wash windows, shampoo carpets, clean restrooms, …
Skills: Cleaning, Maintenance, Customer Service, Organization, Manual Dexterity
Spokane, Washington, United States · On-site
Overview At Bright Now! Dental supported by Smile Brands, we believe exceptional patient care starts the moment a patient walks through the door. Our Spokane office is seeking a friendly, organized, and service-focused P…
Skills: Customer Service, Insurance Verification, Appointment Scheduling, Dental Terminology, Interpersonal Communication
Spokane, Washington, United States · On-site
$19/hr–$21/hr
Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Northwest Orthopaedics to offer exceptional outpatient orthopedic …
Skills: Customer Service, Multitasking, Attention To Detail, Communication Skills, Insurance Verification
Spokane, Washington, United States · On-site
$17/hr–$18/hr
ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task an…
Skills: Customer Service, Order Taking, Food Preparation, Sanitization, Senior Care
Spokane, Washington, United States · On-site
Overview Come shape the future of the outdoors. REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When yo…
Skills: Customer Service, Retail Sales, Relationship Building, Problem Solving, Merchandising
Spokane, Washington, United States · On-site
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a seasonal Automotive Detailer at our Spokane Airport location. This position pays $19/Hr and is located at 9000 W Airport Drive…
Skills: Vehicle Detailing, Sanitization, Vehicle Inspection, Exterior Washing, Interior Cleaning
Spokane, Washington, United States · On-site
$54k–$56k/yr
Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description: START ON A CAREER PATH THAT HAS A FUTURE At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FA…
Skills: Verbal Communication, Written Communication, Interpersonal Skills, Relationship Building, Sales Solicitation
Spokane, Washington, United States · On-site
Job Description: This position primarily works evenings and weekends, based on facility schedules and program needs. Schedule flexibility is required to support sports leagues, recreation programs, and special events. Pe…
Skills: Facility Supervision, Record Keeping, Public Relations, Basic Arithmetic, Custodial Maintenance
Spokane, Washington, United States · On-site
$22/hr–$32/hr
About Indigo Urgent Care Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-…
Skills: Patient Care, Clinical Tasks, Clinic Management, Customer Service, X-Ray Certification
Spokane, Washington, United States · On-site
$19/hr–$29/hr
Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to pr…
Skills: Customer Service, Centralized Scheduling, Electronic Health Records, Motivational Interviewing, Active Listening
Spokane, Washington, United States · On-site
Property Description The Historic Davenport Hotel, Autograph Collection is a prestigious, iconic hotel located in Spokane, Washington, offering exciting job opportunities for hospitality professionals seeking to be part …
Skills: Front Desk Management, Leadership, Customer Service, Opera PMS, Micros
Spokane, Washington, United States · On-site
$18/hr–$26/hr
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Safe Driving, Time Management, Customer Service, Specimen Handling, Route Optimization
Spokane, Washington, United States · On-site
$19/hr–$21/hr
We have been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-two stores, across the United States. We are committed to serving our customers with a …
Skills: Luxury Sales, Customer Relationship Management, Product Knowledge, Jewelry Cleaning, Consultative Selling
Spokane, Washington, United States · On-site
$21/hr–$25/hr
Where Craft Meets Connection—Lead the Experience. Start your Career Today At Pendleton, we take pride in our legacy with over 150 years of artistry, known for crafting functional and beautiful products that are mad…
Skills: Leadership, Retail Sales, Customer Service, Team Coaching, Visual Merchandising
Spokane, Washington, United States · On-site
PBNA $24.05 / hour CLICK HERE to view our Merchandiser Realistic Job Preview Video Position is responsible for product merchandising within large volume stores (Grocery, etc.). This includes stocking shelves, rotating sh…
Skills: Merchandising, Inventory Management, Stocking, Product Rotation, Customer Service
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The role focuses on onboarding new agents by overseeing the contracting process and ensuring all paperwork is accurate and complete. It involves tracking background checks, communicating status updates to partners, and integrating agents into company systems.
Candidates need experience in customer service or office administration with proficiency in Microsoft 365 and strong attention to detail. An associate or bachelor's degree and experience in insurance or financial services are preferred.
Job Requisition ID: 94400
Location Designation: Hybrid - 4 days per week
Business Unit Overview:
Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty.
Role Overview:
Our local General Office is seeking a customer service professional to support our agents and management team. As a Service Representative, you’ll work with our Partners to onboard new agents—overseeing the contracting process so they can begin selling New York Life insurance. You will be a steward of the onboarding process—assisting with turning candidates into ready-to-sell agents and keeping everything running smoothly for our Partners.
What You’ll Do:
Perform tasks in the contracting system to advance contracts along in the process.
Track background-check and fingerprint results; follow up with Partners; escalate issues as needed.
Review onboarding paperwork for completeness and accuracy; resolve data or documentation gaps.
Communicate with Partners to provide candidate status updates and answer questions
Process forms to ensure agents are integrated in our systems correctly
Assist with in-person responsibilities to provide the support required of the Agents and Agency Managers within the General Office.
What You’ll Bring:
The role requires strong relationship-building skills, organizational abilities, effective communication, and a proactive approach to problem-solving, ensuring the smooth functioning of the organization.
Required Skills:
Experience in a customer service and/or office administration
Clear, professional communication (phone and email) and strong stakeholder service
Meticulous data entry and document review; audit-ready attention to detail
Proficiency with Microsoft 365 (Word, Excel, Outlook, Teams); quick to learn new systems
Strong organization and time management; able to prioritize and meet SLAs
Discretion with sensitive information; compliance-first mindset
Preferred Skills:
Associate or bachelor’s degree
Experience in insurance/financial services, licensing/contracting, or new agent onboarding
Familiarity with background checks/fingerprinting workflows and basic FCRA concepts
Training & Development
Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions, and transaction processing. Coaching and feedback are provided to help you gain the necessary skills to be successful.
Shift Information
This is a full-time onsite position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM – 5:00 PM.
Salary
Competitive full-time base salary, overtime eligibility plus target bonus
Benefits
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program
Career Opportunities
New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims
Job Level: LEVELCS2
Pay Transparency
Salary Range: $45,000-$50,000
Overtime eligible: Nonexempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94400
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Not all New York Life agents are licensed to offer investments or advisory services. Only those agents who disclose their affiliation with NYLIFE Securities LLC and/or Eagle Strategies LLC are credentialed to provide the respective products and services. Read our disclaimers: https://nyl.co/socialmedia
Offices: 51 Madison Avenue, New York, New York 10010, US
There are currently 620 open customer service & support positions in Spokane, WA listed on Clera. New openings are added daily as companies post roles.
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Yes — 40 of the 620 open customer service & support positions offer remote or hybrid work (22 remote, 18 hybrid).
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