Singapore, Singapore · On-site
Job Title Customer Service Officer (Facility Management) Job Description Summary To provide FM Helpdesk service support at The Kallang/KTH/KFH in accordance with FM contract obligation. Job Description About the Role Pro…
Skills: Customer Service, Helpdesk Support, CMMS, Power BI, Microsoft Office
Singapore, Singapore · On-site
Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and …
Skills: Field Service, Troubleshooting, Electronics, Electromechanical Systems, Robotics
Singapore, Singapore · On-site
Job Description SummaryGE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changin…
Skills: Biomedical Engineering, Electrical Engineering, Troubleshooting, Preventative Maintenance, Customer Service
Singapore, Singapore · Hybrid
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…
Skills: Data And Analytics, SAP BDC, SAP AI, Cloud Software Solutions, Technical Advisory
Singapore, Singapore · On-site
[What the role is] You will assist Residents' Committees/Neighbourhood Committees/Residents’ Network (RCs/NCs/RNs) to widen their outreach and deepen engagement with residents. You will assist RCs/NCs/RNs to promote and …
Skills: Community Engagement, Outreach, Administrative Support, Event Management, Account Management
Singapore, Singapore · On-site
About the Role We are looking for a IT Operations Engineer to join our team and help deliver a smooth and secure technology experience for employees. \n Responsibilities: Provide day-to-day IT support for employees, incl…
Skills: IT Support, Hardware Troubleshooting, Software Troubleshooting, Patch Management, Vulnerability Scanning
Singapore, Singapore · On-site
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—fo…
Skills: Luxury Retail Sales, Clienteling, Omni-channel Selling, POS Operation, Visual Merchandising
Singapore, Singapore · Hybrid
About Centific Centific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable …
Skills: Web Application Development, Troubleshooting, Content Management, Microsoft Office 365, Project Support
Singapore, Singapore · Hybrid
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. The Senior Manager, Customer Quality Ex…
Skills: Customer Quality Management, ISO 9001, Corrective Action Coordination, Technical Communication, Field Quality Analysis
Singapore, Singapore · On-site
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that help…
Skills: Equipment Installation, Preventative Maintenance, Corrective Maintenance, Digital Analytics, Technical Troubleshooting
Singapore, Singapore · On-site
Lendlease is Australia’s leading real estate business with International operations. Our core expertise is in Investment Management, Development, and Construction. For more than 60 years, we have created thriving places …
Skills: Building Maintenance, Mechanical Services, Electrical Services, Testing And Inspection, Occupational Health And Safety
Singapore, Singapore · On-site
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are challenged to innovate and …
Skills: ATE Maintenance, Field Service, System Installation, Calibration, Retrofitting
Singapore, Singapore · Hybrid
Job Description Would you like to build practical IT support experience in a global organization? Do you value teamwork, quality, and fun in everyday life? We are hiring for an internship with a minimum commitment of 6 m…
Skills: End-user Support, Hardware Installation, Software Configuration, ITSM, IT Infrastructure
Singapore, Singapore · Hybrid
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talen…
Skills: Data And Analytics, SAP BDC, SAP AI, Cloud Software Solutions, Technical Advisory
Singapore, Singapore · Hybrid
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less in…
Skills: Accountability, Account Management, Communication, Cross-Functional Collaboration, Customer Centricity
Singapore, Singapore · On-site
Position Overview: Do you love tech 💻, but have a passion for people too 🥰? As a Client Success Manager with accesso Horizon, you will oversee all tasks and communication related to existing and prospective clients of …
Skills: Account Management, SaaS, SQL, Database Structures, Microsoft Office
Singapore, Singapore · Remote Solely
ABOUT TALON.ONE: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers comp…
Skills: Technical Account Management, Team Leadership, API Integration, Client Relationship Management, Problem Solving
Singapore, Singapore · Remote Solely
ABOUT US: Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empowers companies t…
Skills: Technical Account Management, Team Leadership, API Integration, Client Relationship Management, Problem Solving
Singapore, Singapore · On-site
$3k–$4k/mo
Sales Coordinator Work Location: - Tai Seng Salary Range: - $2800–$4000 Benefits: - 0–20% Monthly Performance Related Pay - 2% Monthly Medical Allowance - Yearly Salary Increment Job Description: - Actively seek out and …
Skills: Cold Calling, Outbound Sales, Customer Relationship Management, Quotation Preparation, Appointment Scheduling
Singapore, Singapore · On-site
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of th…
Skills: FX Overlay, FX Trade Support, Client Relationship Management, AI Implementation, Digital Tools
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Provide FM helpdesk support by managing customer requests via email and phone and coordinating service orders with technicians. Monitor the CMMS system and provide real-time escalations and daily reporting to management.
Minimum GCE N/O levels with proficiency in Microsoft Office and Power BI. Must be able to work rotating shifts, including weekends and public holidays.
Job Title
Customer Service Officer (Facility Management)Job Description Summary
To provide FM Helpdesk service support at The Kallang/KTH/KFH in accordance with FM contract obligation.Job Description
Provide Helpdesk service to customers via email and phone calls.
Provide practical advice and solutions to customers' concerns and manage their expectations professionally.
Obtain feedback from the customers and accurately input the request into the Computerized Maintenance Management System (CMMS).
Assign and despatch Service Orders to the duty technicians/cleaners for immediate response and attendance.
Resolve any pending disputes or complaints with customers, as well as any ambiguous responsibility issues.
Follow the work progress with the FM team and provide periodic updates to customers until the work is completed.
Monitor and administer the CMMS to ensure that all Service Orders are completed on time, with proper documentation and justifications.
Perform real-time (SMS/WhatsApp) escalation to management for outstanding reactive cases that require immediate attention.
Notify the FM team as soon as you notice any system abnormalities or service failures.
Report reactive cases to Management daily via Power BI dashboard.
Implement contingency plans to prevent Helpdesk service interruptions at all times.
Collaborate with HQ Contact Centre agents to provide remote support for Helpdesk services.
Manage CMMS user accounts and resolve issues as needed.
Minimum GCE N/O/ levels.
Proficient in Microsoft Office, including PowerPoint, Excel, Word, and Outlook.
Trained in Microsoft Data Visualization Tool - Power BI.
Ability to work rotating shifts and overtime during weekends and public holiday.
As a global commercial real estate services leader with 52,000 professionals worldwide, we will never settle for the world that’s been built, but relentlessly drive it forward for our clients, colleagues and communities. #BetterNeverSettles
Offices: 225 West Wacker Drive, Chicago, IL 60606, US · 43-45 Portman Square, London, W1H 6LY, GB · 88 Market Street, #47-01 CapitaSpring, Singapore, SG · 21 rue Balzac, Paris, France 75008, FR · Level 22, 1 O'Connell St, Sydney, NSW 2000, AU
There are currently 603 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include NCS Group, Accor, HSBC, Marina Bay Sands, Crocs, Inc., among others. Browse the listings above to see every active employer.
Yes — 93 of the 603 open customer service & support positions offer remote or hybrid work (9 remote, 84 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
